HT4009 charged for something i never received

I made several attempts to purchase "points" on a game, and it never went through, however numerous withdrawals came out of my checking account, but I still do not have the points. How can I get refunded for this? Reporting a problem from iTunes isn't working either.
Thank you!

How were you trying to contact iTunes Support ? Have you tried via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Charged for something I never received.

I purchased credit for an app and although I was charged I never received my credit. Who do I contact for a refund? I've spoken to the people from the App and they said I must contact Apple directly. How do I contact apple? I cant seem to find any contact details.
Please advise.

"Do i need applecare or anything for them to handle my request?"
There is no Applecare for itunes. Applecare is for devices only. It has nothing to do with your issue.
" Is it best I call them or email?"
You cannot call them. There is no phone support for itunes.

HT201272 I have multiple devices on one account. I am being charged for something I already paid for

I am being charged for something I already paid for and want to know how to stop this insanity. How do I cantact apple and get the chages reversed. How do i get the inapp purchase that I already paid for into my new iPad.
Thx

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
But not all in-app purchases can be re-downloaded for free or transferred to a different device : http://support.apple.com/kb/HT4009

I signed up to get permission to post books for sale BUT never received an email confirmation. I cannot reuse my same Apple ID. What do I do?

I tried signing up to be able to post iBooks and went through the process up until I was supposed to be sent an email for confirmation. NEVER RECEIVED IT and run into a wall trying to continue.

If you want to sell books, did you open a separate account, complete the contracts and banking requirements and get an EIN number from the US tax office?
If you did not, you do not have a "paid" books account...... if you did and your EIN was obtaned less than 3 weeks ago... Apple may not yet have had access to the reords to confirm it.
Also, when iBoosk Author arrived in 2012, Apple allowed a standard Apple iTunes account to create a free book account, I think now they also require a new and separate account.
What was the "wall" into?

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Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads".
When you go to "Report a problem" next to the item (Great Gatsby) on the email invoice or on the online account - it takes you to online support - if you elect problems with iTune downloads the page NEVER opens... no email contact. Please help

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

I was charged for something I did not buy on I tunes how do you fix this

I have been charged for something from I tunes which I did not purchase actually 2 things

iTunes Store: What to do if your account has been compromised

I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

If you are in a country where music can be redownloaded then it should show in the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If it doesn't show there then does the Store > Check For Available Downloads menu option on your computer's iTunes find it ?

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

Store > Check for available downloads
Or report a problem...
tt2

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I was charged for something I did not purchase. How do I get credit?

http://www.apple.com/support/itunes/contact/

I rented a movie, I was charged for it, but never could be downloaded, what should I do.?

I rented a movie called "you again" I was charged for it but never could be downloaded, please let me know what to do in order to be reimbursed
for that, thank you

If it didn't appear in the Videos app on your iPad, and it didn'tdownload to your computer, then you can try the 'report a problem' link in your purchase history : http://support.apple.com/kb/HT1933

HT204088 Does anyone know how to speak to customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. There is no way on the apple site to get this resolved.

Does anyone know how to speak to human being in customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. I have spent a lot of time trying to get this resolved on the apple site and there just seems no way to do it. Thanks.

iTunes Customer Service is an online service unless they feel they need to call you.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

TS1424 i have been charged for something that i did not purchase

i have been charged for something that i did not purchase

Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 Charged for in app purchase I haven't received

I purchased an item in-app but never received it. When I try to report a problem, I always get the same error. Cannot connect to iTunes. Any ideas? Thank you in advance.

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT4009 20$ in app purchase never received?

In app purchase paid but never received? No answer from G5 Entertainment or iTunes either, 20$ paid for absolutely nothing, how can I request a refund? I have written two emails to iTunes as well as an email to G5, what a scam!

Trtls88 wrote:
Thanks for that link!
You're Welcome.
Trtls88 wrote:
I hope this works, I will return to give you a check mark as soon as they answer.
You should hear from them within 24 hours.
Good Luck.

Been charged for apps I never ordered under app F.A.S.T. How can I correct this?

Charged for apps never ordered on my iPad. ..under F. A.S. T. Game that is free. How do I recoup my money and keep this from happening again?

Launch itunes log in to the app store, and click your name and get your purchase history. click on "report a problem." and request a refund. please note that apps that are "free" often have purchases inside the app. You can disable this under restrictions. But apple is pretty good at offering refunds. If this doesn't work, post back.

HT4009 charged for something i never received

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