HT4009 duplicate in-app purchase refund request

I got billed twice for the same in-app iphone purchase of the iPhone App "53 Languages-Pronounciation" option).  The link from within iTunes to "report a problem" does not work.
It does not even work after asking for my iTunes account login.
This seems like Apple is making it very hard to get refunds.  Anyone able to send me to the proper link to fill-out a request for refund and report an order screw-up?
Thanks

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

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