HT4009 Free apps updates won't download?

My free apps updates are not downloading. What do I need to do?

If you get the error of can't connect to iTunes then see there two previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities
Otherwise, what happens when you try

Similar Messages

  • App updates won't download...error purchasing app message on 8.1.3

    hello, since 3-4 days I notice that app updates aren't downloading on my iPad air 2. I have iOS 8.1.3. I see the message "error purchasing this app" being displayed wherever I tap the update button. When i do "update all",  nothing happens...I have tried resetting to default functions, without any resolution..appreciate any help I can get with this issue. Thanks, BVPai

    Hi, Bvpai.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are unable your Apps via the App Store on your iPad.  Here is the troubleshooting article that I would go through when experiencing this issue.
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/HT201400
    -Jason H.  

  • Iphone app updates won't download. They are paused and draining my battery

    I went today to download an update to one of my apps. Itunes asked for my password which I put in and everything was okay. Now there are about 40 apps that have been deleted that are showing that they are trying to install an update. Only they are paused and none of them are downloading and it is draining my battery. I don't want them to download to begin with, it was only supposed to be one update for an app. I am able to use the other functions on my phone, such as calls and texts. How do I fix this so either they all download or I get them to stop downloading?

    I have done that a few times. I have even held down the top button and the bottom button at the same time and noting changes.

  • How to I get the card information to none so I can download my free apps it won't let me it keeps asking for card information

    How to I get the card information to none so I can download my free apps it won't let me it keeps asking for card information

    Is it a new account ? If it is then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store - you should be able to remove your card details after entering them

  • App updates won't clear after downloading on iPhone 4s ios7

    After updating a number of apps recently I have this ongoing list continuing in the App Update after successfully downloading. They all show 'open'. But the apps won't clear after reboot.

    Yes.
    They fall off the bottom after 2 weeks.

  • Unable to "purchase" or download free APP updates

    I am trying to download free App updates on my iphone but it says unable to purchase try again later. so i waited a couple days, and it still wont work. and itunes wont update them either. I have the 2.2 software ive tryed to restart it i cant figure it out. anyone know what the problemo is?
    thanks

    I had the same problem. I just fixed it. There are several posts on many forums addressing the "5002" error that date back to the IT8 roll out. My solution started with the post linked below.
    http://gosublogger.com/2009/01/how-to-fix-itunes-error-5002/comment-page-1/#comm ent-5330
    After trying the suggested fix I posted the following:
    Thank you for posting this work around. My iPhone 3G has been unable to update apps as well as iTunes 8 running on my MBPro. I followed your instructions to the letter, but still have the same symptoms with “5002″ error. Next I backed up my Mobile Apps folder again (after the reinstall (I kept the original backup as well)), deleted all, and synced with my iPhone 3G. At this point only the apps from my phone are in the iTunes Mobile Apps. folder. No success. I still get the “5002″error in iTunes, and “unable to purchase” when updating apps using iPhone.
    Any suggestions?
    UPDATE:
    After an extensive Error “5002″ Google search, I discovered the post linked below.
    http://discussions.apple.com/thread.jspa?threadID=1716575
    I logged onto my iTunes account, and discovered that there was now a blank Credit Card security/CCV field next to the CC number field. Also there was a weird message in red stating that my address did not seem to be traditional for my area, and required editing or some such nonsense. I deleted a few characters in the address field, re-typed them exactly as they were, filled in my CC CCV code, and clicked done. All problems fixed!
    I hope this helps..
    PDW
    Message was edited by: PDW4137

  • HT3702 I was charged for a free app update. How do I get my money back?

    I recently downloaded a free app update for Instagram. After it was complete, I checked my card balance and about $6 was takin out because if the update. I was not prepared for that charge and now I don't know how to get my money back. Can anyone help?

    Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Latest PS6 update won't download

    Latest (13.0.2) PS update, for Creative Cloud only, will not completely download, much less install.  All other Cloud programs (e.g., Illustrator) download and update without a problem.  I've been on the phone or chat with Adobe techs for at least 15 hours, without any improvement or change in the situation.  I have an open case on this issue but do not get any contact from Adobe unless I initiate it--which is a major time suck, of course.
    Am running Windows 7.  Have tried download wired and wireless.  Have de- and re-installed PS at least 4-5 times.  This installs original version 13.0.  I had been running version 13.0.1 and can update to it, but that no longer runs properly.  Have removed ALL Adobe software and files and re-installed.  Have updated video driver.   Have "updated" App Mgr several additional times.
    Can't think what else to try, and am not looking forward to another fruitless 4-hour phone call to Adobe help.
    I'd obviously appreciate any ideas.  Thanks.
    Gail

    Sorry to be so short--was in car with only phone.  Thanks for the thought.
    I spent hours and hours with a senior tech at Adobe.  He cleaned out
    everything once, and worked only on PS several times.  He did several of
    the downloads at his end.  No one seems to know what the problem is, and it
    is a problem only for Photoshop/Cloud update.  The program itself seems ok,
    but the first update doesn't work right (e.g., can't open original of
    photos from LR4.3 into PS or copies with LR adjustments).  The second, most
    recent, update won't download past 99%.  "Tis a mystery.

  • HT1911 I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect).  I keep changing it, verifying but not all applications let me proceed.

    I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect).  I keep changing it, verifying but not all applications let me proceed.  So I can't download itunes software updates or update my iphone even though I have just verified my info.  I know others that have this problem but can't get support to resolve it.

    Hi mpellichero,
    Thanks for visiting Apple Support Communities.
    The steps in this article can help if you are being asked for the password to your previous Apple ID:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Best Regards,
    Jeremy

  • IOS6 still asks for password for free App updates

    I thought free App updates are supposed to install without requiring my app store password to be re-entered, yet my iPad 2 still asks me for it each time. (my iPhone 4 is fine, free updates install without asking for my password).  What am I missing here? Is there some weird hidden away setting I need to configure on my iPad?
    Thx

    My iPad 3 running iOS 6 doesn't ask me for a password if I update Apps.
    I don't think that I have any weird setting set.

  • A free app update charged my credit card

    Why was I charged for a free app update?

    If the charge is approximately $1 it's an authorization hold. Apple does this to verify your iTunes account.
    Read here >  iTunes Store & Mac App Store: About credit-card authorization holds

  • TS1702 app updates will not download.  App downloads are frozen

    After updating to iOS6, my app updates will not download.  the affected apps are frozen?  Any suggestions?

    Tap to enlarge image.

  • HT201412 app updates will not download what is the solution ?

    app updates will not download

    I am having a similiar issue, but I am not getting any error messages.  The App Store tells me I have updates.  I go to update all, then they just hang in limbo. 
    The first app listed was Pages which I thought was causing the problem as it requires Mt. Lion and I don't have that yet.  None of the other apps would update.  I deleted Pages from the ipad and tried again.  When I go to the App store from my MBP, it tells me there are no updates, so I can't even download them to the computer.  The ipad still tells me I have updates.  I click the "update all" button but now, only one app loads at a time and I must wait awhile and repeat the update all to have another one load.  I have not experienced this at all since I've owned it - over a year.  Any insight would be helpful - trying to avoid Restore if possible.  Thank you-

  • Iphoto won't down load because My mac is a lion 10.75 I need 10.10?how do I download iPhoto, and other apps that won't download?

    iPhoto app won't down load because My mac is a lion 10.7.5 I need 10.10 ? how do I download iPhoto, and other apps that won't download? They were uninstalled by mackeeper (with me as an unwitting accomplice Thanks
    I've reinstalled lion os 10.7.5 and got the app store app back.
    Even though iPhoto etc are purchased by me in app store, theres no way they'll download.

    then
    reinstall from the original source
    Could be
    1 - the restore disks that came with the computer - if it came with CDs and you do not know where they are then contact Apple to see if they can be replaced
    or
    2 - the iLife DVD that you purchased
    or
    3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
    LN

  • Prompting for previous owners account when downloading free App updates

    Hi, this is my first time here so apologies if I don't follow correct protocol! My brother in law gave me an iPhone 3G 2 weeks ago after using it himself for a couple of weeks only.
    I have a new iTunes account and have synched calendars and contacts ok. I have removed all of his content from iPod on the phone and now have only the tunes I have purchased from iTunes on my phone. I have purchased and downloaded apps, and downloaded free apps ok. My homepage tells me I have 3 free updates to download, but when I try to do so it prompts me for my b-i-laws iTunes password. have tried to do this when logged into my iTunes account and when not and still can't get past this issue. Only happens with free updates. Can anyone please help me? Thanks.

    I worked out the solution to the problem - remove the free apps my b-in-l had downloaded that there were updates for; reinstall them under my account.

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