HT4009 Hi I'm having trouble with purchasing an app

Hi I'm having trouble with purchasing an app it tells me to go here for
Support but i dont know why

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(95099)

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    Few days ago, i bought an application and it work correctly, but when i try to purchase in app i got this message
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    Heya.
    I have been battling with this issue for a few days now, trying to debug what might be the root cause. The application is a reaction game with organic creatures and movement via Bezier Splines and some physics. It uses some really intense calculations while the game is running. Anyhow, the game is being ran on a dedicated machine with Win 7 and AIR installed. It should be able to function about 13-16hours in a row, since it is a part of a science centers show, and it should be touring europe in the near future as well. Needless to say having the app crash every few hours isn't really an option.
    So, after about 3 hours (checking from Win 7 error log) Windows notifies me that the application has stopped working and it just freezes the whole thing. I've been running it over nights to see when this error happens, and it seems to happen pretty consistently after around 3-4 hours of runtime with constant games. (having the game play itself)
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    Faulting process id: 0xaf8
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    Faulting module path: C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll
    Report Id: 2b358e12-4efb-11df-84f7-64b9e8d85ac7
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    If you get any form of strange behaviour from your BB then, with the power-on, remove the battery and leave it out for a couple of minutes.
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  • Having trouble with Face Time app, get following error messages

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    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
    Step 3
    From the menu bar, select
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    Step 4
    Back up all data, then take the steps suggested in this support article.
    There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 5
    From the menu bar, select
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    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
    Step 6
    Reset the NVRAM.
    Step 7
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 8
    Boot in safe mode and log in. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 9
    According to one anecdotal report, Flash Player may interfere with iMessage, though I don't know how and can't confirm. To test this theory, select from the menu bar
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    and click
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    Close the preference pane. If this action solves the problem, please post your results.
    Step 10
    Boot into Recovery and reinstall OS X.
    Step 11
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple  Support.

  • Is anyone having trouble with there messenger app. The message freezing when i try to use the magnifying glass

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    Hi Oli_boss,
    Welcome to the Apple Support Communities!
    I know it is frustrating when you cannot use the Messages application as you would expect. The first thing I would suggest would be to open the multitasking screen and quit the Messages app. After It quits, relaunch it fresh and test. If the Messages application is still having the same performance issues, try restarting the iPhone. Those steps and others can be found in the following article.
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    http://support.apple.com/kb/ht4211
    Have a great day,
    Joe

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