HT4009 How do I Cancel top in app purchase

My dtr downloaded the voice app and it's now charging me monthly and from what I can tell its from a top in app purchase. How can I cancel this and if I remove the app will that stop the charge?

Better contact the iTunes Store Support for assistance.

Similar Messages

  • How can I cancel an In-App purchase?

    How can I cancel an In-App purchase?

    Maybe:
    How to Get a Refund from the App Store
    All sales are final but maybe iTunes will make an exception.

  • HT4009 how can i view my in-app purchases via iphone?

    how can i view my in-app purchases via iphone?

    itunes store>account>purchase history>see all

  • HT4009 how can I re-download in app purchases?

    I downloaded, Paper by FiftyThree, and purchased the essentials kit within the app, but I accidentally deleted the app. How can I restore the add-ons? Or will I be charged if I attempt to download them again?

    Hey Luciibaba!
    I have an article for you that will help you address this question related to in-app purchases:
    iTunes Store: About In-App Purchases
    http://support.apple.com/kb/ht4009
    Redownload an In-App Purchase
    If you lose your In-App Purchases because apps were accidentally deleted or you had to restore your device without a backup, you may be able to download some of your purchases again for free. See which types of In-App Purchases you need to purchase again or can redownload for free in the table:
    Type
    Download for free
    Purchase Again
    Consumable
    X
    Non-consumable
    X
    Non-renewing subscriptions
    X
    Auto-renewable subscriptions
    X
    To download an In-App Purchase again, you must download it from within the installed app using the same iTunes Store account name you used for the original In-App Purchase.
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • How can I cancel an in-app purchase for refund

    My 4 year old son clicked on $100 of in app purchases.  How can I cancel the purchase?  I "reported a problem" as soon as it happened but no response/action.

    The iTunes terms state that all sales are final, you purchase something, you own it. Having said that, go here, plead your case & hope for the best:
    https://expresslane.apple.com/Issues.action
    Ask for assistance.
    Good luck.

  • HT4009 How to get of Refund In app purchase made in error

    My 6 year old son somehow managed to download £8.17 of in app purchases on sonic dash today!!
    how do I get a refund for these??
    thanks
    chris

    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    To try and stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions, and you can require your password to be entered for every download.

  • HT4009 How do I make an in-app purchase using iTunes card and not a credit card? Please Help!

    I can't make an in-app purchase in the app game Campus Life. iTunes goes to the credit card and I don't have a credit card, and so an error shows up insufficient funds. I have money in my iTunes account from the gift card. How do I buy through iTunes not through a Credit card? I didn't see anything on iTunes/apple account that will let me change it. I see other people can get gems or whatever through iTunes in-app. Please help ASAP! Thanks.

    I'm having the same problem with the cards app by Apple. Someone please help!

  • HT4009 how do i download an in app purchase that has been payed for but not downloaded?

    the app was messing up when i made the in app purchase and i didnt recieve the gold for the game. i go to try to buy it again and it says that ive already purchased it but havent downloaded it and it doesnt give me an option to download it. how do i download it?

    Mine done the same thing for the My Tom app. I have not found a answer yet but this is very aggravating, it sounds like it's an issue with Apple.

  • How can you cancel an in-app purchase that was declined?

    I inadvertently selected an in-app purchase for $7.40 with a $5 balance on my card that of course was declined.  I want to cancel that purchase but now can't get into the app because there is now an update.  I can't update because of the declined purchase.  Is there a way to cancel it?

    Because it was declined, it's still looking for the $7.40.  I could put more money on my card, but I don't want to complete the purchase.  And since the App Store is waiting for the declined amount, I can't update any of my free apps because it needs to have $1 available.

  • HT201359 How can I cancel an in- app purchase?

    Help

    All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If you don't want to be able to make in-app purchases then you can turn them off on your iPhone via Settings > General > Restrictions > In-App Purchases 'off'. You should also be able to set 'Require Password' on the Restrictions screen to 'Immediately'

  • HT4009 how do i download an in app purchase

    My son has purchase something on Tree World and it is not showing his purchase as being in his "den". Any ideas how I find it? The payment has gone from his itunes account but the game isn't showing his purchase.
    Thanks

    If you can't find it/redownload it by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    the contact iTunes.
    Contact iTunes

  • HT4009 How can I refund an in-app purchase?

    When I tried to purchase a game component on my iPad, I got an error message saying the iTunes server couldn't verify it.  Hours later, I got a receipt for that item multiplied by the # of times I tried to click on it, so I got charged 8 times for the same item.  When I used the "report a problem" site, it only allowed me to refund one of the 8 purchases I supposedly made.  How can I get my money back for the rest?  Especially since the game component that I supposedly made didn't reflect on my game at all (I wanted to buy game crystals, but my game app says my crystal level stayed where it was while I got charged for hundreds!).
    Help!!!!!

    Hi hazelreside,
    Welcome to the Support Communities!
    The article below will show you how to review your account and report any issues to the iTunes Store.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    I hope this information helps ....
    Have a great day!
    - Judy

  • HT4009 How do I see what in app purchases I have made

    I ant upgrade or download anything because of a past purchase I didn't make

    You can view the full purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
    On your iOS device you can only view the last 90 days purchases via http://reportaproblem.apple.com

  • How is "Top In-App Purchases" calculated?

    I have some "in-app" items for sale in an app (along with a bunch of other people), and sometimes mine is listed at the top of "Top In-App Purchases". How come it gets there? How is that calculated? Is the "most sold in-app item per day" or "per week" or what...?

    thanks,
    usually i used my computer to download the free app. but to get the FULL version i have to TOP IN APP PURCHASES. the button for top in app purchases unclickable therefore i dont know how to perform transaction or where?
    while i tried to perform transaction from my iphone, at the end the message prompt and say " please contact itunes support team to complete this transaction"

  • How could i cancel a purshed app from itune store and stop payment from my crediet card

    How could i cancell a purshed app from itune store and stop payment from my vredit card

    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

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