HT4009 how do i download an in app purchase

My son has purchase something on Tree World and it is not showing his purchase as being in his "den". Any ideas how I find it? The payment has gone from his itunes account but the game isn't showing his purchase.
Thanks

If you can't find it/redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
the contact iTunes.
Contact iTunes

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