HT4009 How do I get my money back if an app was incorrectly purchased multiple times and I was inaccurately billed??

My daughter bought an app and it charged my account as though I purchased 20 times which should not even be possible. I need help to be reimbursed!
thanks

first I'd communicate with the app developer. If that doesn't work, http://www.apple.com/support/itunes/contact/

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