HT4009 How do i get my money back if an in app purchase doesn't work?

Itried to buy money in a game but the money didn't load and it still charged me for it.

first I'd communicate with the app developer. If that doesn't work, http://www.apple.com/support/itunes/contact/

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    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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