HT4009 how to erase charges from an in-app purchase

how do i correct an in-app purchase that was mistakenly approved for $99.99 instead of $9.99?

If you've been overcharged then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT4009 how do i re load a in app purchase Angry bird HD ?. i have been charged $8.49

Hi
How do i reload a in app purchase (Eagle) ?
it was Angry birds HD . i have been invioced already $8.49 aus .
cheers Pafito

Hi Dave_warr,
I would suggest restarting the iPad and see if the download resumes.
iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume or Resume All button to start the download.
If you don't see the application to download it, then follow these troubleshooting steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the app does not appear in your list of purchases, then contact the iTunes Store for help:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
I hope this information helps ....
Have a great day!
- Judy

HT4009 How to obtain refund for unauthorized in-app purchase in Real Racing 3 game

Recently my 6 year old son was playing Real racing 3 game, he has without our knowledge clicked "Buy" on few options and I have been billed Rs.16610 on my credit card. He was not prompted for any password when he clicked buy option.
As soon as we received alert on these transactions, we blocked the credit card and also removed the card from the itunes account to avoid such mistakes in future.
We need help to find how to obtain refund for this transactions made without proper consent.
Thanks

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off, and you should also have a Require Password setting on the Resrictions screen which you can set to 'Immediately' (the default is a 15 minute perid during which it doesn't need re-entering).

HT4009 how can i get reimburse for IN-APP purchases

I got an e-mail about in-app purchases how can i get reimbursed

Did the email not have a link in it, something like :
Use this link to submit your refund request to Apple.
with the link going to https://getsupport.apple.com/ServiceOptionAction.do ?

HT4009 how long before charges for buying a app shows up on statement

I bought a few apps like 4 days ago and they still havent charged my account. not that this is a problem, if they want me to have it for free thta is. but im just curious why they arnt charging my account... is there like a trial period first before the charges hit.

It could take a day to a week or so.
Don't worry, they will take your money.

HT4009 how can i get refunds for unauthorized app purchases?

My child got passed my iPad security. I didn't think he was smart enough. He is five years old. He spent over $100 dollars on Dragon City. I'm actually not sure yet how much he spent, I'm trying to sort through it. He did it within 10-minutes, so it shouldn't be hard to track. The charges go to iTunes. (Their FAQ says that I would need to go to Facebook for reimbursement but not sure how that makes sense.) Anyone have any advice?

Look at the link Diavonex posted.
Or see:
Refunds from the App Store or iTunes Store

How to erase pics from nano?

I have synched some photos to my iPod nano 1,2...but I dont know how to erase them from there...
Anyone can help please?

go to the ipod summary page in itunes, and go to the photos tab. uncheck the "sync photos" box or circle or whatever it is. then sync your ipod.

HT204022 How to erase photos from photo stream on my iPhone?

How to erase photos from photo stream on my iPhone?

Open you photo stream photos in the thumbnail view, tap Edit, tap all the photos you want to delete, then tap Delete. This will delete them from your phone and from your photo stream and any other devices that are connected to your photo stream.

Hi how I get the refund from the unauthorised in app purchase? I just bought the phone n had yr staff do the personal setup n end up I had been charged for the in apps purchased

Hi how I get the refund from the unauthorised in app purchase? I just bought the phone at yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.

yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.
NOT at mine or anyone else's here
This is a User to User technical support community .There is no-one from Apple here and Apple neither read nor respond here
Did you not work that out when you agreed to the terms of use of this community when joining today

How do I unprescribe from FIT Radio app. I tried, but it keeps charging my card every month. I DON'T want it anymore. Can you please help me stop this issueand cancel it completely.

Hi my name is Natalia R. I had subscribed to FIT Radio, and got charged monthly. Now, I do not want the app anymore. I have tried canceling it, but it does not allow me. How do I unsubscribe from FIT Radio app. I tried, but it keeps charging my card every month. I DON'T want it anymore. Can you please help me stop this issue and cancel it completely without any further charger to my card.
Thanks,
Natalia R.
<Personal Information Edited By Host>

The following may help: Manage your auto-renewing subscriptions - Apple Support

How to erase heard from nano 7th?

how to erase heard from nano 7th?

go to the ipod summary page in itunes, and go to the photos tab. uncheck the "sync photos" box or circle or whatever it is. then sync your ipod.

How to erase pic from i cluod?

how to erase pic from i cluod?

Resetting Photostream
At the moment you cannot Delete individual Photos; It's all or nothing.
http://support.apple.com/kb/HT4890

How to erase photos from iphone loaded from computer

how to erase photos from iphone loaded from computer and how to sync music from laptop to iphone

If the photos were put onto the phone by using iTunes to sync photos from the computer, the only supported way to remove the photos is to sync again with iTunes but this time remove the check mark beside the "Sync Photos from" question on the Photos tab of iTunes or change the folders of the photos to be synced.

I accidentally erased Lion from the mac app store

I accidentally erased Lion from the mac app store "purchased" tab. I already bought it. How can i re-have it in that tab, in order to download the latest version and burn it ?
Please help me, Luca.

Go into the Mac App Store. Under the main menu, select "Store", then "View My Account". Sign in , then look under the hidden Purchases section, and un-hide the app you hid by "erasing" it from the purchases.
Anamusic, that discussion is confusing, because it directs you to iTunes Store, which won't help the OP at all.

My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account back?

My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account to log in again and function properly, I shouldn't have to wait until I have a meagre £2.99 in my account again do I because I need the app store for other apps etc and updating, even if it is only 3 days I want my account back, I do not want nor did I give permission for the in-app purchase and would be happy for it to be returned/credited back so I can have MY account available for my IPhone.
Please can someone give me more information or let me know how else I can get my account working again, before pay day on tuesday.
Much appreciated, Paddy.
<Email Edited by Host>

Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario

HT4009 how to erase charges from an in-app purchase

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