HT4009 How to I get a refund for an in app purchase

I had an in app purchase made by a young family member that was just pressing buttons. How do I get a refund as this is not wanted and has cost me £5.50!!

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and depending upon what version of iOS that you have on your iPad you might also be able to set 'Require Password' to 'Immediately' on the Restrictions screen (the default is a 15 minute period during which it doesn't need re-entering).

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HT4009 How do I get a refund for an In-App purchase that I didn't receive?

Does anyone know how do I get a refund for an In-App purchase that I didn't receive?

If the In-App is iGestA please contact me with email. I will give you a free code. The email is evaible on itunes store

HT4009 How can I get a refund for an In-App purchase, that I made by mistake, and I didn't use it?

My son did purchase some token, In-App (almost $130), and I have to mention that is too easy for a 5 years old boy to buy In-App, after you Download a New App (SKYLANDERS CLOUD PATROL, v1.6.0); for him, because the Account will remain open for couple of minutes.
I know he used $10 of it, or so?!?!
BUT, I want to know how can get the rest of it, back?
I didn't let him play anymore after I've got that he bought lots of token, Or extra points.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT4009 How do I get a refund for an in app purchase that was made by mistake by my child?

Hello an in app purchase was made by mistake by my child £40 has been taken out of my account now how can I get this back?help!

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT4009 how do you get a refund for an in-app purchase?

Our 6 year old just inadvertently purchased $100 of in-app purchases, how can we get a refund? Any help is appreciated

You can contact itunes support here to see if they can or will be able to help you.
http://www.apple.com/support/itunes/contact/
Also you need to go to settings, general, restrictions, and set the restrictions to prevent in app purchases, it will have a passcode on it .

HT4009 How do I get a refund for an in-app purchase that was made by accident?

I am trying to figure out how to obtain a refund on an in-app purchase.

All sales are final

HT4009 how do i get a refund for an in app purchase

My son downloaded an app on my iPad that has an in-app purchase options that he has been using. I'm want to know how I can go about getting my money back if it'seven possible.

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, on the iPad you can use Settings > General > Restrictions to turn off In-App Purchases, and (I'm not sure which version of iOS this came in with) set 'Require Password' to 'Immediately' (the default is a 15 minute period during which it doesn't need to be re-entered).

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

HT4009 How do I get a refund on an in-app purchase that shows up as a free app??

How do I get a refund for an in-app purchase that shows up as a free app??

The app may be free to download, but in-app purchases within them need to be paid for - there are a number of apps in the store which you can download for free but which then allow you to purchase extra features/items or to pay to unlock extra levels in games.
You can try contacting iTunes support but they might not refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 How do I get a refund on an in app purchase?

How do I get a refund on an in app purchase? I tried going through the app company but they redirected me to Apple. Thanks.

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

HT4009 How do I get a refund on an in app purchase that I did not receive

I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay

You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 How do I get a refund on an in app purchase that was never delivered?

How do I get a refund on an in app purchase that was never delivered?

If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 how do I get a refund on a in app purchase?

How do I get a refund on an in app purchase?

The Terms of Sale are "All Sales are Final." However, you do have some recourse if the product is defective or if you made an error in selection. Here's the link to App Store support: http://www.apple.com/support/mac/app-store/

TS1702 How do I get a refund for a in-app Purchase.

Hi,
My son was using my iPhone this morning and purchased some crystals for a game he was playing for $56.00. I didn't notice this until I checked my bank balance. How do I get a refund for the purchase? I have already restricted in-app purchases ... now I just want to get my money back.
The order number was MHJ211TJ91, I think, based on my iTunes Purchase History. The individual items don't have a number, so I can't tell.
Thanks,
Andrew

Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support (these are user-to-user forums) and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 How can I get a refund for my in-app accidental purchase?

I bought my 72-year-old Mother a new iPad 2 and she is loving it. I set up the account for her to purchase new games through the app store if she wanted, but she was not aware that the in-app purchases were real-life purchases, she thought it was fake money inside the game (now she knows). Is it possible to get a refund for this? I tried to do it through the 'report a problem' but it said it was not refundable and $99.99 is a very big mistake to make on her first day with the iPad.
Any help would be appreciated.

You will need to contact iTunes Store Support.
You may want to consider turning off In-App purchases in the Restrictions:
Settings > General > Restrictions > Enable Restrictions > Create a passcode > verify passcode > Turn off In-App Purchases.

HT4009 How to I get a refund for an in app purchase

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