HT4009 how to retrieve in app purchases that are missing?

i purchased coins from the injustice game and a couple of months later my phone crashed and i didnt back it up so all my previous app purchases were gone. how do i get this stuff back.

Try restoring the app which should be in app. (When I say restore don't actually restore your device just the app it self.)

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How can I reload previous purchases that are lost of iPod

How can I reload itunes purchases that are lost of both my ipod and my computer?

Use the form on this page to request a free redownload, or use the Transfer Purchases feature if applicable. If neither of these works, you will need to purchase the content again to get them back; Apple needs to pay the copyright holders for each download from the iTunes Store other than podcasts, album artwork, and iPod touch/iPhone applications.
(38729)

HT1725 Interrupted in-app purchases that are automatically charged

What is Apple's policy on interrupted in-app purchases that are automatically charged? I had to hard reboot my iPhone 4S because it froze right after I clicked to approve the purchase. Is it possible to recoup the charge?

Contact Apple Support to report a problem.
Go to this link:
http://www.apple.com/support/itunes/
Click the "Contact Support" on the left which leads you to Express Lane; provide necessary information before it will give you Contact Options.

HT4009 I made 3 in app purchases that I have receipt for but haven't showed up. What do I do?

I made 3 in app purchases that I have receipt for but haven't showed up. What do I do?

- Can you redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store-
- Otherwise, contact iTunes:
Contact iTunes

HT4009 how to report in app purchase error

My son purchased an in app purchase for £34.99 yesterday for a free game in error however when i go to "report a problem" on itunes on my pc it just open up the apple website on the itunes download page.
I've tried clicking report a problem on a different app and that opens up the window on itunes as it should.
Is there a time restriction before you can report a problem or can you simply not get refunds for in app purchases made in error?

All purchases are considered final, but you can try contacting iTunes support via this page and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off', and you can also set 'Require Password' to 'Immediately' on the Restrictions screen

HT4009 how to return in-app purchases?

I recently purchased a textbook for use with the Kno Textbook App for iPad. It was the wrong textbook and I'd like to return it. Becuase I purchased it using the In-App store, only iTunes can handle the returns. How do I go about returning it? Thanks

Try restoring the app which should be in app. (When I say restore don't actually restore your device just the app it self.)

How to retrieve web service results that are stored in an array?

Hi, everyone,
I am using a manually created web service reference in APEX3.0.1 to call an external web service for a simple company search. Here is the WSDL:
http://ws.strikeiron.com/DnBBusinessProspectLinkage2?WSDL
The web referene is tested fine. And here is a sample test result:
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Header xmlns="http://schemas.xmlsoap.org/soap/envelope/">
<SubscriptionInfo xmlns="http://ws.strikeiron.com">
<LicenseStatusCode>0</LicenseStatusCode>
<LicenseStatus>Valid license key</LicenseStatus>
<LicenseActionCode>7</LicenseActionCode>
<LicenseAction>No hit deduction for invocation</LicenseAction>
<RemainingHits>4921</RemainingHits>
<Amount>0</Amount>
</SubscriptionInfo>
</Header>
<soap:Body>
<CompanySearchResponse xmlns="http://www.strikeiron.com">
<CompanySearchResult>
<ServiceStatus>
<StatusNbr>213</StatusNbr>
<StatusDescription>Successful search</StatusDescription>
</ServiceStatus>
<ServiceResult>
<Count>2</Count>
<CandidateCompanies>
<CandidateCompany>
<CompanyName>MSC SOFTWARE CORPORATION</CompanyName>
<StreetAddress>2 MACARTHUR PL</StreetAddress>
<City>SANTA ANA</City>
<State>CA</State>
<PostalCode>927075924</PostalCode>
<Phone>7145408900</Phone>
<CountryCode>US</CountryCode>
<BranchIndicator>Headquarters</BranchIndicator>
<TradingName />
<ConfidenceCode>8</ConfidenceCode>
<MatchGrade>BAAAAZZ</MatchGrade>
<MatchNameGrade>Similar</MatchNameGrade>
<MatchNamePercent>62</MatchNamePercent>
<MatchStreetNumberGrade>Same</MatchStreetNumberGrade>
<MatchStreetNumberPercent>100</MatchStreetNumberPercent>
<MatchStreetNameGrade>Same</MatchStreetNameGrade>
<MatchStreetNamePercent>100</MatchStreetNamePercent>
<MatchCityGrade>Same</MatchCityGrade>
<MatchCityPercent>100</MatchCityPercent>
<MatchCountryStateGrade>Same</MatchCountryStateGrade>
<MatchCountryStatePercent>100</MatchCountryStatePercent>
<MatchPOBoxGrade>Not provided</MatchPOBoxGrade>
<MatchPOBoxPercent>-1</MatchPOBoxPercent>
<MatchPhoneGrade>Not provided</MatchPhoneGrade>
<MatchPhonePercent>-1</MatchPhonePercent>
</CandidateCompany>
<CandidateCompany>
<CompanyName>TYRA TECHNOLOGIES, INC</CompanyName>
<StreetAddress>2 MACARTHUR PL</StreetAddress>
<City>SANTA ANA</City>
<State>CA</State>
<PostalCode>927075924</PostalCode>
<Phone>7145408900</Phone>
<CountryCode>US</CountryCode>
<BranchIndicator>Headquarters</BranchIndicator>
<TradingName />
<ConfidenceCode>8</ConfidenceCode>
<MatchGrade>BAAAAZZ</MatchGrade>
<MatchNameGrade>Similar</MatchNameGrade>
<MatchNamePercent>62</MatchNamePercent>
<MatchStreetNumberGrade>Same</MatchStreetNumberGrade>
<MatchStreetNumberPercent>100</MatchStreetNumberPercent>
<MatchStreetNameGrade>Same</MatchStreetNameGrade>
<MatchStreetNamePercent>100</MatchStreetNamePercent>
<MatchCityGrade>Same</MatchCityGrade>
<MatchCityPercent>100</MatchCityPercent>
<MatchCountryStateGrade>Same</MatchCountryStateGrade>
<MatchCountryStatePercent>100</MatchCountryStatePercent>
<MatchPOBoxGrade>Not provided</MatchPOBoxGrade>
<MatchPOBoxPercent>-1</MatchPOBoxPercent>
<MatchPhoneGrade>Not provided</MatchPhoneGrade>
<MatchPhonePercent>-1</MatchPhonePercent>
</CandidateCompany>
</CandidateCompanies>
</ServiceResult>
</CompanySearchResult>
</CompanySearchResponse>
</soap:Body>
</soap:Envelope>
Here is my xpath defined in the report:
/CompanySearchResponse/CompanySearchResult/ServiceResult/CandidateCompanies
According to the WSDL file, the candidate companies are stored in an array. I am having problem to retrieve this values from the array. The web service ref is called but it returns nothing.
Anyone in the forum can tell me what I did wrong?
Thanks in advance!
Jeff

Hi, did you manage to figure this out? I'm having a similar problem with arrays.
Also, i'm looking at how I can pass an array of values as input to the webservice call.. eg if I were calling a stock ticker service that allows you to supply a list of tickers as input so that you can get all your responses in one call. Anyone any thoughts on that?
Cheers,
Paul.

How can I find calendar items that are missing?

I just went to do a mileage report for the past month and every item that is not a recurring item is missing. Is there any way to recovder these items?

Calendar events are part of your iPhone backup. If you synced with iTunes while these events were still on your phone and haven't synced again since losing them, restoring from this backup should recover them. Note: restoring from an earlier backup will revert all data and settings on your phone to those in the backup, not just your calendar. If you have newer data you must save this before proceeding. Then do the following:
Without connecting your phone, open iTunes on your computer and go to Preferences. On the Devices tab check "Prevent...from syncing automatically". This prevents you from inadvertently overwriting the backup you are trying to restore from by triggering an automatic sync when you connect your phone..
Now connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
When complete, you can go back to iTunes>Preferences>Devices and re-enable automatic syncing.

How can I download my past purchases that are not in my icloud? Somehow I lost songs that I purchased they say that the orginal files are gone but I did not delete them

How can I download past purchases that are not in my icloud? Somehow I lost songs it says that the orginal files can not be located. They are still available in the store but it doesn't give me the option to download them. I did not delete any songs or files but I am missing a lot of files

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
If you have to resort to trying to pull back the library from your iPod see Recover your iTunes library from your iPod or iOS device.
Note also that if iTunes has an entry for a song, even if that entry is broken, then it won't offer that track for download since it "thinks" you already have it. If you can't find the original files or recover them from a device, then you may need to delete the broken entries, close iTunes and reopen before you can access the past purchases.
tt2

HT4009 How do I get a refund on an in app purchase that I did not receive

I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay

You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 How do I get a refund on an in-app purchase that shows up as a free app??

How do I get a refund for an in-app purchase that shows up as a free app??

The app may be free to download, but in-app purchases within them need to be paid for - there are a number of apps in the store which you can download for free but which then allow you to purchase extra features/items or to pay to unlock extra levels in games.
You can try contacting iTunes support but they might not refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 How do I get a refund on an in app purchase that was never delivered?

How do I get a refund on an in app purchase that was never delivered?

If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 How do I get a refund for an In-App purchase that I didn't receive?

Does anyone know how do I get a refund for an In-App purchase that I didn't receive?

If the In-App is iGestA please contact me with email. I will give you a free code. The email is evaible on itunes store

My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!

My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!

Welcome to the Apple Community.
Delete the apps purchased by your cousin and purchase your own.

TS1424 How do I contact an App developer about in-App purchases that were charged to iTunes account in error?

How do I contact an App developer about in-App purchases that were charged to iTunes account in error?

In-app purchases go through your iTunes Support, so they should be the people that you contact (the developer won't be able to refund you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 how to retrieve in app purchases that are missing?

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