HT4009 I am being over charge for candy crush, can someone help me with this ?
Hi
I am being over charge for candy crush, can someone please help me with this...? Thanks
Contact the App's developer to inquire about that. Failing that, you could try here:
http://www.apple.com/support/itunes/contact/
Similar Messages
-
I have somehow linked my Apple ID and icloud ID to 2 different iphones. I need help on how to disconnect one of the iphones from my ID and give it a new one. Hopefully without losing all of the saved information on the phone (contacts, pictures, etc)
Can anyone help me with this?Hey shelldolfin,
Thanks for the question. To disassociate a phone from your Apple ID and iCloud account, simply sign out of the following services:
- Settings > iCloud (When prompted, opt to keep the information on your phone)
- Settings > Messages > Send & Receive
- Settings > FaceTime
- Settings > iTunes & App Store
For further information, see this related article. While it refers to what to do after you change your Apple ID, you can use the helpful information to achieve your end goal:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
I just got my first iPhone. I really like it but it will not accept my apple ID. It keeps telling me the password or id is wrong. I know it is write due to I use it for iTunes and it works find there. Can anyone help me or do I need to call tech support?
ThanksEnded up calling apple and got this fixed. Had to change id since it was made years ago with the old style of IDs.
-
Been having this problem all day now. i just installed the new version
Can you please send an email to us at [email protected] along with a link to this thread and the .muse file? You can upload it to Adobe Send or Dropbox and include a download link. Thanks!
-
So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have turned off the Data use on the I-phone 4s but am told by AT&T that data is still being used for applications. How is this possible. Can someone help me understand this.
I assume you are including the STIX font as part of your epub files?
Perhaps the folks who do this blog might be able to help -- they have done some work with font embedding:
http://www.pigsgourdsandwikis.com/2011/04/embedding-fonts-in-epub-ipad-iphone-an d.html -
yesterday for the first time i turned on my macpro 2011 model and i got a crazy gray screen with lines all over it ,so i held down the power button and turn off then restarted and all was ok could someone help me with this,what caused this shut down. werd
Are the lines like psychedelic herringbone? If yes, I had that happen once, it was something serious, like the
Logic board. The good news is that it was fixed without any loss of data on the hard drive. Take it in to have Apple look at it ASAP. I took it to TekServe at the time, they are very nice about preserving your data and user library when possible.
Good luck and don't panic. -
I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
I'm having issues loading Youtube on my MacBook Pro for about a week now. I'm not sure if this is because of my computer or internet but my sister's PC loads Youtube completely fine. Can someone help me figure this out?
Hi, I had been having the same problem for over a week, but both my window's HP and my 2011 macbook pro barely could load youtube. What kind of router you have? I was using a belkin play router that was only 8 months old, switched to a new AirPort Extreme Base Station and now everything works perfect.
-
Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank youPlease refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree -
I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?
Hello,
That means it can find the Hard Drive, or can't find the things needed for booting.
See if DU even sees it.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.) -
I have an iPhone 4s and it is now deactivated. the phone is asking for my apple account and password. but i have forgotten my password. i tried to reset it on iforgot.apple.com, and when i entered my apple id the next thing that appeared on screen is that i have to chose either email verification or security questions. then i click the security question then it asked about my birthday. there where only asking the month and day. then i entered my birthday which is March 8.
so can somebody help me with this problem?
my apple id account is "[email protected]"
thanks in advance!The email you should NOT have published, is your iCloud, not Apple ID
You Apple ID is a valid email address
This is a user forum, not Apple customer service.
I gather the security question did not work.
If you have an email address, why not use that?
If this fails you have to contact support and schedule help. -
My search bar for my iTunes library no longer works. Also, the menu bar is no longer visible. Noticed this problem last Saturday. This might be an issue with my desktop, and not iTunes itself Can anyone help me with this?
Press Ctrl-B to toggle the menu bar on and off.
When you say that the "search bar for my iTunes library no longer works" can you be more specific? The operation of the search function has changed in iTunes 12, essentially having two very distinct modes:
when Search Entire Library is checked, entering a search string will generate a dropdown of all matching items within your whole library, from which multiple operations are available via context menus
when Search Entire Library is unchecked, entering a search string creates a filtered view of whatever your current focus is (e.g., if you're looking at a playlist the filter applies only to items in that playlist) with none of the dropdown options as in the first case -
I have updated to the latest version of iPhoto. But now iPhoto will not let me amend the preset text in the text boxes.
the text is highlighted for a nano second but it will not stay highlighted so that I can add my own text.
can anyone help me with this issue.
Many thanksYou might try using the add-on 'NoSquint' which allows numerous zoom options specific to each page you visit & keeps your settings - https://addons.mozilla.org/en-US/firefox/addon/nosquint/
If you want to go back to 3.6x, you will find it here:
http://www.mozilla.com/en-US/firefox/all-older.html
In most cases you can simply "upgrade" (meaning downgrade) directly from the installation. It would be a good idea to save your passwords & bookmarks just to be on the safe side. -
I Want to buy diamonds for my tos game but it come out a message ask me to contact itune support. Can anyone help me with this? What should I do so that I can buy my diamonds?
You can contact iTunes support via this page and ask them why the message is appearing (on these forums we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
Maybe you are looking for
-
File Open Dialog box + display local path
HI This is sasi from chennai I have problem for opon a file dialog and after opening file I need display full path ( local path like this c:\aa\bb.txt) how can I achive this , please help me any one. By SAsikumar if you find send mail to this ID [ema
-
How is Idoc MBGMCR triggered/Configured in SRM Extended classic scenario
Hello All, In the existing scenario, when confirmation is created in SUS portal, corresponding confirmation gets created in EBP . Once the confirmation in EBP gets approved ,we want corresponding confirmation creation in backend system (ECC) . I tho
-
Embed .mp3 in .pdf without controller?
Whenever I embed an .mp3 in an interactive .pdf, a gray "controller" box appears as soon as the sound is triggered. And once the sound is triggered, the box cannot be made to go away without closing and reopening the pdf. I have no use at all for the
-
I want to be able to dynamically create movieclips in flash based on a midi file. So I converted the midi file to an .xml file first. I traced the number of events going on and the time of when an event starts or ends. So to keep track of those times
-
I have a series of presentations the user can view in any order. My goal was to create a separate project for each presentation plus one that lists them all ("Click on the subject you would like to learn more about" followed by a series of buttons).