HT4009 I bought a quiz tunes app and it just keeps flashing on an off it won't load how do I get a refund or what can I do please help
I bought a quiz tunes app it won't load how do I get a refund or what can I do
Have you tried deleting and reinstalling the app (via the Purchased tab in the App Store app, if that tab is working), and if that doesn't fix it then have you tried contacting the developer (there should be a link to the developer's site on the app's description page in the store) ? If re-downloading and contacting the developer doesn't get you anywhere then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.
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I'm trying to install windows 8 on mac, but after partitioning and restarting, it stucks on blue logo and i waited 20 minutes but nothing happened, what can i do, please help.
I think there's some remmants left over from when Apple transferred stuff over. We can try a quick fix, but if that doesn't work, I think the only option is to clean install OSX and then install Windows.
open disk utility, confirm that you only have 1 partition (mac journaled)
restart and PRAM reset
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Does it work?
If not, I would boot holding command+R, choose disk utility from the menu and completely erase your HD (formatting it as mac journaled again). Then, install OSX on this HD. Once OSX is installed, don't copy your files over from the backup yet. Instead, start boot camp assistant and see if you can get Windows installed. You can copy back your other files after we get Windows installed. -
I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund gree offer no support it takes days to get a reply then they offer no help, if Ive paid for something I expect to get it and being a paying customer I expect support when there is problems
Simon ~ Welcome to the Support Communities. See the iTunes Store option here:
http://www.apple.com/support/itunes/contact/ -
I dropped my iPhone and i tried to turn it on but it only comes on at curtain times. And it turns back off when I drop it just a little bit. Sometimes it takes like three days to turn back on. How do I get it to work regularly again?? Please help!!!
Seems like there is some physical damage causing an intermittent issue of the iPhone being unable to power on.
You could try a reset:
- hold the home button and sleep/wake button down at the same time
- the iphone will turn off(keep holding) then when the Apple logo appears release both buttons
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All the best -
How can put photo comment in Facebook in safari or other browser, am using ipad 4 and this was working perfectly but unfortunately it's not working now..the attach photo feature is there but can't attach, please help me in this
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Security Question - i can not change it - and i have forget the anwser what can i do please help me i'm new in iPhone
There should be a blue link to your rescue e-mail there. If not, you will need to contact iTunes support. See this article: http://support.apple.com/kb/HT5312
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I downloaded an app on my Mac but it only works on an IPad. Is there anyway to get a refund so I can get the right one?
When downloading apps from a Mac, any apps downloaded in iTunes are for iOS devices.
For Mac Apps use the App Store app.
You can connect iTunes Store Support but I doubt they will give you a refund.
http://www.apple.com/support/itunes/contact/ -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
I purchased some in app token but they were not given to me in the game. How do I get a refund?
I bought something form the game but the tokens were not added! How do I get a refund. I spent $4.99 but got nothing at all.
I have almost no idea what this is about. If it is something the app buys from a third party, you need to contact that third party about it. If it is something the app buys through the iTunes Store
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
IPAD2 TRIED TO UPDATE MY APPS AND ITS JUST KEEPS SAYING WAITING
Ipad 2!!! i have tried to update my apps but it keeps saying (Waiting ) i have also tried conneting it to my laptop to see if it would update via that way but nothing ?Help
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
in ethiopia there is no access to credit card what can i do ! i try my best but i cant please help me!
So sorry to hear of your problem but if you want to purchase something from the App Store or iTunes you need either a credit card or appropriate gift cards.
You can obtain free apps by following the instructions here ...
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
It is important to understand that these instructions apply to the creation of a new Apple ID with an email address not previously associated with an Apple account. -
HT4061 hello i have a problem i forgot my apple id and passcode what can i do please help me
hello i got an apple ipad2 16g i did buy this itm in new york currently iam in ecuador south america my big problem is i cant active it my ipad i did forget my id and my paascode please help me up my douguhter need this ipad
bolivarzr wrote:
problem is i cant active it my ipad i did forget my id and my paascode
If you have iOS 7 installed... Then...The Apple ID and Password that was Originally used to Activate the iDevice is required.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
help my my battery life is really bad on my ipod touch 5 with ios 7.0.4
my ipod touch 5 is charging from 12% to 56% on 1minute and then when its 56 it turns to 26 after 2 minutes what can i do?, please help me.Stop unplugging it.
At best, the percentage indicator is approximate and regardless of what your percentage indicator states, the battery will not go from 12% to 56% in one minute - and be able to run the iPod without dropping as much as yours does.
The behaviour that you cite is nothing unusual. If your battery is at only 12% when you plug it in, it will still take two or three hours (thereabouts) to be fully charged. In the meantime, the percentage indicator cannot be relied upon.
Charging a battery takes something like four hours from flat. So plug your iPod in and leave it alone for a few hours. The iPod Touch user guide for iOS 7 states that there is a battery icon in the top-right corner, which shows the battery level or charging status. It appears to be slightly different from earlier versions, but this is is what the guide shows:
I assume therefore, that when the iPod is fully charged, the lightning symbol disappears, leaving only the full battery.
If your iPod shows this lightning symbol when you put it on charge (not your % indicator, but Apple's icon), leave it on charge; check it every hour (maximum of four hours) to see if the lightning flash has disappeared. When it does, then - and only then - is it fully charged. At this time, when you unplug it, your percenatge indicator should show a much better level of charge.
Spend time enjoying your iPod instead of fretting about why a part-charged battery doesn't last as long as you think it should.
Message was edited by: the fiend -
Upon initial startup my ipad 2 is stuck on the connect to itunes screen.
how can i get around this and start using my ipad2 without connecting to itunes.If it hasn't got iOS 5+ pre-installed then you will need to connect it to a computer's iTunes in order to activate it.
Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad -
What is up with this?
In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.
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