HT4009 I bought gems for the game The Tribez. i bought them twice thinking i didnt submit the first time. the money has come out of my account but no gems. how do i get my gems.

I bought gems in the game The Tribez. i bought them twice thinking i didnt submit them. when i looked into my account, the money was gone but i never recieved the gems. how do i get my gems.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

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If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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I just checked your account (using the same email address that you use here), and don't see any order history. Did you receive confirmation from Adobe? Is it possible that you may have used a different email address when you signed up?
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Contact iTunes Customer Service and request assistance
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Yup!!
Got what you deserved!
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You have good cousin, there!(sarcasm)

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All sales are final.
You can try contacting itunes support and asking for an exception.
Click Contact Us at the bottom of the page

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Hello ayhamnaser,
Thank you for using Apple Support Communities.
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http://support.apple.com/kb/ht4314
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HT4009 I bought gems for the game The Tribez. i bought them twice thinking i didnt submit the first time. the money has come out of my account but no gems. how do i get my gems.

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