HT4009 I can not purchase in-app items despite restrictions turned off on my iphone 5s. It refers me tosupport for assistance. PLEASE HELP!

I just upgraded my ipghone to 5s and as a result had to start fresh in iMobsters but can not purchase in-app purchases. I get the following message "Your Purchase Could Not Be Completed For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.
PLEASE HELP! ! !

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

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