HT4009 I can't buy gems in clash of the clans but I can buy in app purchases in other games
It tell me to go to www.apple.com/support/iTunes/ww/. But that doesn't do anything.
What it's telling you is that you need to contact iTunes Support which you could to from the link given by selecting your country and then "Contact Support" . But here's the direct link:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store and report the problem.
Regards.
Similar Messages
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pls help
Well, if your able to purchase items in other apps, I would contact the app developer.
Having any problems? Any suggestions? We would love to hear from you! You can reach us at support at [email protected] -
I purchased some gems for clash of the clans it taken my money but i aint got them???
ive purchased some gems for clash of the clans its taken my money but i havent got em?? it says plz tap download so i do but nothing happens???
this is a user helping user forum
not even sure it's apple you need to get in contact with but maybe the developer of the game
but if it is apple then try going here
http://www.apple.com/support/contact/ -
I still can not buy gems in clash of the clans after chat with supporter
They said wait 35 minutes to refesh mu account, but it didn't work
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have an Apple Account registered in the U.S & no credit card linked (since im under 18). I always use my Aunt's account because I buy in-app purchases and other stuffs in the app store, I also used her account to download the app I play but she changed her password and gifted me a gift card to redeem in my own apple ID...
But whenever I wanted to buy something from the game it asks for her password and not mine, I changed the logged in apple account in the iTunes & Apple Store hoping not to re-install the app because I achieved so much in the game..
Is there any way I could use my own apple ID to buy in-app purchases even if I used my aun'ts apple ID to install the app?No, all apps are tied to the account that downloaded them, so only that account will be able to make in-app purchases within them - you would need to delete the game (which would also delete your progress/settings in it) and buy/download it with your account to be able to make in-app purchases with your own account.
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I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.
What happens when you tru buy items in it ?
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I cannot make a purchase on my " clashes of the clans " app? It says to contact apple support?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(96728) -
i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I was wanting to buy products within the app Metal Storm Aces, only when I go to confirm the purchase says I can not, the message says Unable to process In-App purchase, what do I do?
Settings>General>Restrictions>In-App Purchase>On
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Ok so my problem is I put $100 on my account an it not letting me buy in app purchases an I'm ticked off to the max an idk how to fix this I bough in app the other day perfectly fine I need help bad HELP me
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT4009 I just buy in-app purchases, but I don't receive any ruby.
I just buy in-app purchases (rubies in Wind Runner Game) 2 times(49.99 $ per time) about 30 min ago, but I don't receive any ruby.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Why I cant buy In-App Purchases with iTunes Gift Card?
Why I can't buy In-App Purchases such as (Gems in Clash of Clans) or (Crystal in LINE Cookie Run)
It says 'Contact Apple Support'Well, we wouldn't know. This is a user to user support forum. You are going to have to contact iTunes Support as instructed:
iTunes Support WorldWide
Cheers,
GB -
I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?
I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?
1) Congratulations on purchaing an iMac. But an iMac is not considered a laptop.
2) Apps you bought for you iPhone and iPad can interchange with each other, but can NOT run on an Imac or a MacBook.
You will have to buy the same title again from the Mac App Store. When you do, you can run them on your iMac and your MacBook. -
I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?
I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
Glad to be of help (I hope),
Jonathan -
How do I get my old account back from clash of the clan
Some accidently loved onto my account on clash of the clan and over ride it with my account and I've lost everything I was woundering if anyone out ther can give me a pointer on how I can get my old account back .
Click here and request assistance.
(79128)
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