HT4009 I can`t buy in-app purchase via gift-card money

Region: RU
Type: buying in-app addons
Game: Subway Surf, SMSNinja and etc.

What did iTunes say after you contacted them?
Apple - Support - iTunes - Contact Us

Similar Messages

  • HT4009 I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.

    I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.

    What happens when you tru buy items in it ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT4009 Can you buy in-app purchases with itunes giftcard money?

    I want to buy an in-app purchase and I have a $10 gift certificate in my account. If I buy an in-app purchase, will it be deducted from the gift card total?

    I tried it and it worked.  It has used my itunes credit for an in-app purchase.
    It hasn’t worked for me before so I was sceptical but apple have fixed their bug and it works now within the game I used to make the purchase.
    I hope this helps!

  • HT4009 can i get in app purchase via itunes ?

    can i get in app purchase via itunes ?

    Do you mean via your computer's iTunes ? If you do then no, you can only do so within the app on your device.

  • It there any app where i can use my existing account balance to in-app purchase a gift card?

    it there any app where i can use my existing account balance to in-app purchase a gift card?
    there are itunes gift credit remaining in my account, but i an trying to transfer it to another account, so if there are app that allow me to in-app purchase giftcard, then i can indirectly transfer the credit into my another account.
    is there anyone can help me with this question, or have a better idea
    thx a lot!!

    Skydiver119 Thank you, like I said new to the use of tablets but enjoing them vey much, thanks again will be adding some apps and iBooks to my iPad JoeNamath9

  • How can I use in app purchase without credit card using account balance

    How can I use in app purchase without credit card using account balance

    Hi Kaijinfromtx,
    Thanks for visiting Apple Support Communities.
    When you make an In App Purchase, the iTunes Store should use any gift balance or account credit first. You may still be asked to verify the payment information on your account before completing the purchase.
    You can find more information about iTunes Store billing in these articles:
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    iTunes Store: iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Best,
    Jeremy

  • HT201292 I play clash of clans. Why i can't buy any gems or send gift card to my self??

    I play clash of clans. Why i can't buy any gems or send gift card to my self??

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple on these user-to-user forums.
    If you haven't had a reply then contact iTunes Support again : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1292 hello! I have a problem when I go into the clash of clans can not buy gems! I itunes gift card, and my account is more than $ 20. When I want to buy writes "Your purchare be not complete"

    hello! I have a problem when I go into the clash of clans can not buy gems! I itunes gift card, and my account is more than $ 20. When I want to buy writes "Your purchare be not complete"

    http://www.apple.com/support/itunes/contact/

  • HT4009 I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?

    I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?

    I understand it is from the App Store. That is part of iTunes. You still need to contact them for assistance, or you can try Express Lane, https://expresslane.apple.com/GetproductgroupList.action

  • HT204266 Can i buy an app as a gift to another apple-id/user?

    Can i buy an app in AppStore, and give away to someone as a gift?
    If so, How do i do that?

    Send Music, Videos, Audiobooks, and Apps as Gifts

  • How do I remove my credit card info from my children's apple id's and restrict their Itunes and app purchases to gift cards only?

    Hello All,
         Does anyone know how to restrict your children's Itunes purchases to gift cards only and remove my credit card information from their Apple ID's and devices?
    Appreciate your thoughts,
    Brian

    Log into your child's iTunes Store account and follow the instructions in this support article to get to the account information:
    http://support.apple.com/kb/HT1918
    and select "none" for the payment method.
    Regards.

  • TS3297 Can't buy in-app purchase

    I wanted to buy an in-app purchase for clash of clans but it said " Your Purchase Could Not Be Completed. Fot assistance, contact itunes support"
    Can you please help me with this

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    You can contact iTunes Support via this link and ask them for help with it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can't buy in app purchase, Can't buy in app purchase

    Tern on app purchase at my ipad then click buy button.
    After then i put my credit card details but can't buy game.
    and I still didn't received duplication invoice money all.

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I can't buy in app purchases. It says contact iTunes support?

    I can't buy things in apps due to it saying: we are not able to complete your purchase please contact iTunes support.

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • TS1424 Can not buy In-Apps purchase

    Why I can not make the In-Apps purchase? please resolve this issue! Thanks

    These are user-to-user forums, you are not talking to Apple here.
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why it's appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it's a different problem ... ?

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