HT4009 I cannot make an in-app purchase in War of Clans. Trying to purchase gems, and keep getting the message that I "cannot connect to the ITunes store." I have followed the help message in the "settings" area repeatedly. I can connect to store other
I cannot make an in-app purchase of gems in War of Clans. I keep getting the message that I "cannot connect to ITunes store." I have followed the help message in the in-game settings a number of times, to no avail. I can connect to the Store in every other area of my IPad. Suggestions please? Thanks!
Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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I am trying to uninstall itunes and keep getting an error that reads "the feature you are trying to use is on a network resource that is unavailable." Itunes on windows. Help!
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)" I have tried many many times and keep getting the same message. How do I resolve?
First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Face time no longer works for me. Lost my contacts even! Keep trying to change PWD and keep getting same error message: The server encountered an error processing registration. Please try again later. Can you advise? Thanks!
Face time no longer works for me. Lost my contacts even! Keep trying to change PWD and keep getting same error message: The server encountered an error processing registration. Please try again later. Can you advise? Thanks!
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I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?
Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes
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i'm trying to download lightroom and others in the creative cloud bundle, and keep getting the message "we're having some issues."
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
Trying to activate iMessage and keep getting an error message
Trying to activate iMessage on my iPad and keep getting an error message
Hi there adricon-smitty,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W. -
I purchased a macbook air about 5 months ago and lately i keep recieving a warning that the hard drive or disk is full and that I will need to move items to trash in order to free up space on it. I purchased a external hard drive 1 TB but I'm very new to mac and ios and unsure as to how I'm suppose to transfer my files (video, pics, music etc.) from my mac over to the external hard drive in the correct way so I won't end up deleting them permenately or screwing anything up with my mac as far as the applications and programs being able to run. Am I supposed to just copy to the external hard drive and then move to and empty the trash? That's pretty much all I could come up with, but then what if i need or want to access that file again at a later time. Also, I have an i Phone and i pad so with i cloud it automatically syncs all my purcheses and if i delete something from itunes on my mac it deletes from my ipad.
I'd appreciate any kind of input i think im just a little lost here. I have to say i love my Mac and wouldn't trade it for anything (except maybe a macbook pro w/more memory)... Is there something I'm missing???To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit. -
I have an imac and ipad 2 which I am currently trying to back up to the computer in order that I can wipe the pad completely and pass it on to someone else as I now have a new pad.
The problem I am getting is that the ipad back up cannot be complete as there is not enough space available on the computer?
I have a 1TB and a 2TB external hard drives available with space on both so how do I back up the ipad to one of these then load back onto the new pad??Mac - How to Move the iPhone & iPad iTunes Backup folder to an External Hard Drive
http://osxdaily.com/2011/03/05/how-to-move-the-iphoneipad-itunes-backup-folder-t o-an-external-hard-drive/
How to Change the Location of Your iPhone Backup (Mac)
http://ismashphone.com/2012/05/how-to-change-the-location-of-your-iphone-backup. html
Cheers, Tom -
Had a main system drive go out. Replaced and reloaded and now trying to get firefox sync to work and when I put in login info and my key it says wrong key but I do not have any other key and have used this key for years.
Can someone help me fix this without having to recreate a whole new account?For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
DON'T WISH TO START A DISCUSSION. JUST WISH TO HAVE AN ANSWER TO MY QUESTION.
Too late. The discussion has been started . Are you talking about the Adobe PDF Pack? If so the place to get help is Adobe PDF Pack (read only)
If you are talking about a subscription for Acrobat the place for answers is Acrobat Installation & Update Issues
If this is a Create Cloud Issue, the place for help is Adobe Creative Cloud
Alas, you still get to start a new discussion. -
When I try to download the new update iOS7 when I get to like 20 something minutes it stops and reads and error occurred and quits downloading. I have tried at least 5 times. I have plugged it in to the charger to keep the battery from dying but still the same error. Please help.
This can happen if the server is really busy, I had to retry 4-5 times until it finally worked. Just keep at it, you'll get there in the end, but yeah, it would be good to know what the error actually says
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Using the same Citrix username/password, I am able to access applications on my other Windows 8 device. I am having problems with my hew HP 15 TouchSmart Notebook PC
Hi,
Read this similar thread to see if it could resolve your issue:
http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/new-laptop-with-windows-81ie11-trying-to-use/26492ac1-efa5-4f69-ac8d-ec43ebd43c69
http://answers.microsoft.com/en-us/windows/forum/windows8_1-winapps/error-message-resource-shortcuts-are-currently/2b98f045-e64e-4da1-87d3-86b042574bc1
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Last time I opened ITunes, was told I did not have latest version and proceeded to download new version. As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services. I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
What should I do?Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
We are unable to validate this serial number for adobe lightroom. I just purchased the upgrade for lightroom and keep getting this message upon installing
contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html
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