HT4009 I have been charged twice for the same in-app purchase how do obtain a refund

I have purchased an in-app application and it has charged me twice for the same thing, how do I obtain a refund or report a problem to App Store

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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TS1424 I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

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I have been charge twice for the same app please help

I have been charge twice for the same app please help, I have look for help but no luck,

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On your email receipt and in the Purchase History section of your iTunes account there is a link that says Report a Problem. Click on that link.
Or you can contact iTunes by:
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TS1702 What do I do if I get charged twice for the same in-app purchase?

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Contact with App Store support > http://www.apple.com/support/itunes/contact

TS1424 I have been Charged twice for the same album?

I have downloaded and album on my iphone few hours later i did it on my Ipad but have today recieved and invoice for the two transcation!!!!

You have likely purchased it twice in that case, unfortunately Apple's policy is that all sales are final. If you wish to appeal to them, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

TS1702 I have been invoiced twiced for the same in-app purchase. How can I cancel the second one?

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I have been charged twice for the same movie?

i recently purchashed Stomp The Yard on my Ipad and when i went to download it on my Macbook, it wouldnt download. so i downloaded it again and it has charged me again for doing so...
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Does your purchase history say you bought it twice?
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can always try.

HT204088 How do I report that I have been charged twice for the same app?

Can anyone provide me with a link to report this problem?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Credit card has been charged twice for the same product ( Home Design)

Dear Sir ,
upon reviewing my credit card statement , I have noticed that i have been charged twice for the same product which I am not even aware of , however I would apprcaite reviewing the cahrges and do the refund to my credit card
The DUPLICATE charges are against Home design : 49.99 USD
and another one for an application which is not downloaded ( The last driver )
Thank you and very best regards
Riad
Message was edited by: zahra1966

These are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I Have been charged twice for the song download.

Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
I have been charged twice for one album download.
Regards,
Kindly resolve it ASAP.

I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24.

HT3702 I have been billed twice for the same ringtone is that right?

I have been charged for the same ringtone twice is that right?

Did you download it on two devices - they are currently a one-time only download, so to get them on a second device you need to copy them from the first device to your computer's iTunes via File > Devices > Transfer Purchases and you can then sync it to other devices that you have. Otherwise you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Been charged twice for the same app

Hi all..
I know your all gonna say that it is not possible to be charged for the same app twice but I think I have been charged.
Let me explain.
I own an iPhone 4 and purchased Airport Mania @ 59p (uk price) and did this 17/07/2010 and I can see this in my purchase history.
I then bought an iPad over the weekend and I wanted to install the same game.
So searched for airport mania (didn't press the HD versions or made for iPad) and it showed the price of 59p nothing popped up saying I had bought this before..
But.....
This morningI log into my acc and I have an email saying I have been charged for the app and it is showing as 59p.
So I then installed another app I had bought sometime ago "RoadTrip" which calculates your fuel usage (I recommend this app) and it shows up as listed free in my purchase history, but when I originally purchased this back last year it clearly shows I was charged £2.99.
So can anyone shed any light as to what is going on?
Thanks
Ric

Thanks for all your help
I only have 1 account using my MobileMe account.
I have checked the games both show the same title - Airport Mania: First Flight.
Looking through my history when I purchased it in July 2010 the company was called Reflexive Entertainment. When I downloaded the game on the 21/03/2011 the compnay name has changed to Lemon Games SL.
Reflexive Entertainment sold the game to Lemon Games SL and the app store are treating this a new app. Which is wrong How many other people have been caught out with this?
Also I have noticed I have been charged for downloading Rockband content again, and some songs that I purchased for Rockband are no longer listed!

What to do if i purchased a album on my ipad and tried to sync it to my home computer and I've been charged twice for the same purchase??

I purchased a album on my ipad shouldn't it sync to my computer once i log in. I've been charged 2 times for the same purchase.

You can either connect the iPad to your computer's iTunes and do File > Transfer Purchases. Or, depending on which country that you are in, you might be able to re-download it on your computer's iTunes and for future purchases be able to use automatic downloads.

HT4009 I have been charged twice for the same in-app purchase how do obtain a refund

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