HT4009 i have problem in the app payment tybe i cant update app
i was purchased from the app but then i can’t update any applications and always i get massage tell me you have problem in payment method
Welcome to the Apple Community.
Try deleting the problematic app and then re-downloading the app from the app store.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
Similar Messages
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i have just made my apple id. i have made this for itunes. after making my account i have problem with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do now? to proceed further? plz help me!
How did you create the account ? If you followed the instructions on this page when creating it then you should have got the 'none' option : http://support.apple.com/kb/HT2534
e.g. on a computer's iTunes, if currently signed into an account then you logged out of it, and you then found a free app in the store and clicked on its free 'price' :
And then clicked on 'create Apple id' on the popup :
When I tried that process to create an account a few days ago I got the 'none' option on the payment details screen.
If you didn't use that process then you will need to create a new account using it (the instructions won't work with an existing account). -
I have problem with account that i can't make update or buy from app store
There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
Please help me to fixe this problem as soon possible
Hany hassan
0096597617317
0096596677186
Thank youYou need to Contact iTunes Support...
Apple Support iTunes Store Contact Us -
Hi everyone, I have problems with the notification, in a few apps I don't see the red circle even when I do have notifications in it.
You'll get no solution until you say what the problem is, rather than just ranting. "Software breakdown" down is as meaningful as "car won't go".
If you read the terms and conditions that you agreed to in order to post here, you would know that Apple is not "our company". Nobody here works for Apple, we are users that voluntarily try to help, so raving at us is valueless. -
Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
i have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))
i try to downlod twitter and ccleaner but i can't open the app ?!?!!!It can also be an iTunes issue. Many of us, including myself, are not used to the new interface of iTunes 11 and would find ways to downgrade the available iTunes 11 back to iTunes 10.7 in Mac OS Mavericks. The only issue with downgrading (using AppZapper and Pacifist) is that you will not be able to update/install apps from the App Store after rebooting the Mac.
If you happen to have downgraded your iTunes in this method, then uninstall the iTunes 10.7 and reinstall iTunes 11 again - the App Store should resume its download/update function without any issue.
Hope this helps. -
I have problem with the app purchase. I put the correct information credit card but the system said that is incorrect
Use this for help from iTunes https://expresslane.apple.com/GetproductgroupList.action. This is where you need to get assistance.
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Hi,
I have purchased a 10USD credit for Friendcaller app.
My receipt No.176037635953Friday, August 16, 2012. Please check my receipt as I have not received the credit on my account on friendcaller app. ThanksNobody here works for Apple.
http://apple.com/support/itunes/contact/ -
I have problems with the 'installation of creative cloud. Error Code: 205
I have problems with the 'installation of creative cloud. Error Code: 205 What can I do to fix this?
Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html -
hi, i have problem with my apple id when i want purchase app even free one, asked me for complete my card informations... but i don't want to use debit card because already i have gift card and charge it in my id... please help me.
when i unchek the card information it was show me an error!Though you are being asked for card details it doesn't necessarily mean that the card will be charged for the purchase (unless you want to gift content). Have you tried entering your card's details to confirm the account ? You should then be able to remove it.
From http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance
Is it a new account ? If it is then unless a new account is created by following the instructions on this page (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534
then you will need to enter card details (debit cards are no longer accepted in all countries) before the account can be used to download any item from the store. -
I have an iMac OS X 10.6.8 and have problems with the backup drive to Time Machine ejecting itself and so does not automatically backup the way it is meant to do. It is connected with an USB cable to my iMac. What could cause this - malfuntioning drive?
The "iLife" apps are not part of any Mac operating system install and are a separate purchase.
Once you get past 10.6.6 you can purchase and download iPhoto, GarageBand and iMovie. iWeb and iDVD have been discontinued.
Snow Leopard 10.6.6 and higher include the App Store application which is what you use to purchase Lion. -
TS3274 i have problem with the sound not working
i have problem with the sounds not working
Have you got notifications muted ? Only notifications (including games) get muted, so the iPod/Music and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085 -
I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password
You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password. (Your iOS device may prompt you for the new password before getting to Settings as well.)
Hope that helps. If you have a different issue, please post a follow-up message. -
New computer.
After download and installation of PS PE12
I have problems starting the programm, double clicking on the icon.
After selecting video and new project nothing happens, only the colorbar below new project is showing, nothing happens.
(expected was to activate the program and the sarting the PE12)
PSE12 runs fine
System:
WIN8.1 / i7 /16GB RAMNew computer.
After download and installation of PS PE12
I have problems starting the programm, double clicking on the icon.
After selecting video and new project nothing happens, only the colorbar below new project is showing, nothing happens.
(expected was to activate the program and the sarting the PE12)
PSE12 runs fine
System:
WIN8.1 / i7 /16GB RAM -
I am have problems with the ipad mini, it is a little crazy. It controls by itself, opens and closes application zooms in and out, end my facetime calls, Also Un certain part of the screen is no longer responsive to the touch, it Should be having so much problems. Thanks for your help.
iPad, iOS 7.0.4Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
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