HT4009 I have purchased the "Sky Sports TV" app but since my satellite subscription have benn cancelled I cant view the channels anymore. I am unsure why I am paying a monthly fee of £4.99 if this does not entitle me to watch Sky Sports, as there is no ot

I have purchased the "Sky Sports TV" app but since my satellite subscription have been cancelled I cant view the channels anymore. I am unsure why I am paying a monthly fee of £4.99 if this does not entitle me to watch Sky Sports, as there is no other functionality in the app other than watching tv channels ( which I cant do currently)
I will be looking for a full refund for all current and past monthly subscriptions.

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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OR
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regards,
[email protected]

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SharmFarm wrote:
Good ev Ning Mario49 firstly I would like to say a great thank you for your attention to trying to help me,,,,, i have looked at the links and will try everything stated first thing…
Hi Mario,,,,
I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
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Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
Check and tell if its working.
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* Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

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