HT4009 I need to be refunded for an App that I purchase and it wasn't what the app claim to be. how do I do this?

I purchase an Application from itunes. The name of the App is Voice Dream. On the light version of it said that customers will get access to other speakers once you purchase the the full version. I did purchase the full version and when I open it, It wants to charge me any where between $1.99 and $3.99 for the speakers. I paid $9.99 for the application and I want my money back. How can I do this?

Contact the developer.
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How do I get a refund for an item that was purchased in error on the ipad by my 5 year old?

How do I get a refund for an item that was purchased on the ipad in error by my 5 year old?

All sales are final.
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/

When I turn on or restart my Macbook Pro Retina 15", my entire screen flashes completely bright yellow for a few seconds and then it goes to the normal Welcome screen. How do I fix this??

Hi Everyone,
This problem just started today. When I turn on or restart my Macbook Pro Retina 15" (Mid 2012 version), my screen is light gray like normal, and then after a few seconds my entire screen flashes completely bright yellow for a few seconds, and then it goes to the normal Welcome screen (where I choose to login as myself or a guest user). This suddenly started today and has not stopped since. This keeps happening every single time I turn on or restart my computer.
Yesterday I installed all the Mavericks and other updates that were available in the App Store, so I'm wondering if this is related to that since this never happened prior to my doing those updates yesterday. When I first installed the new OS X Mavericks (10.9.3) update, it went through the whole installation process (took about 10 minutes), and then during the installation I got an error message saying that it couldn't verify my iTunes application that was on my laptop, and then my laptop finished installing the updates. Then once my laptop restarted, the App Store "Updates" section said that I had to do the whole OS X Mavericks (10.9.3) and iTunes (Version 11.2) updates all over again. So my laptop did the whole installation again (took about 10 minutes, but this time I didn't get that "iTunes error message" during the installation process).
Now, when I go to the App Store "Updates" section, it says the following under "Updates Installed in the Last 30 days":
-Digital Camera RAW Compatibility Update (Version 5.05) installed May 15, 2014
-OS X Update (Version 10.9.3) installed May 15, 2014
-iTunes (Version 11.2) installed May 15, 2014
-OS X Update (Version 10.9.3) installed May 15, 2014
-iTunes (Version 11.2) installed May 15, 2014
-Security Update 2014-002 (Version 1.0) installed April 22, 2014
I'm wondering if this flashing bright yellow screen upon bootup is related to the fact that my laptop installed the OS X Update and the iTunes Update two times each? Or is this new problem totally unrelated? It's just that this problem started a day after these 2 updates were installed twice.
My Macbook Pro Retina 15" (Mid 2012 version) is otherwise working fine at least as of now. The only issue so far is this flashing bright yellow screen every time I turn on or restart my computer.
If anyone could please help me fix this so that my bootup screen doesn't flash completely bright yellow anymore, I would be forever grateful!
Thank you so much for reading this and for any help you can provide.
hope everyone is well,
Elaine

Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine

I don't know the password for my OLLLLDDDD iTunes AOL accounts, and thus can't play half of my music. How can I fix this?

I recently had to get a new hard drive on my laptop and thus lost all of my music. I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers (mostly because I was working up to a computer of my own...). So, if you can guess where I'm going with this, I have had at least three different iTunes accounts and I still have all of the music on an external drive. My problem is that now that I'm putting my music back on to the new hard drive, I can't play some of the songs because I don't know the password for the OLD AOL accounts. I've tried every variation of password I can think of that I would have used, but still come up with nothing. I tried calling the AOL support number and the guy said he had no idea what I was talking about and hung up on me. To make things even more confusing, iTunes seems to have created an identical account to the one I use now but as an AOL account and I have absolutely no idea what the password is. This means that half of my music/TV shows/movies are not able to be watched/listened to. Does anybody have any idea what I can do to recover my password? Or am I totally screwed?? Please help!

Ok..
Launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer.
iTunes seems to have created an identical account
No... Apple does not "create" an account for you.
I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers
You've purchased iTunes media all this time and never backed it up?

I turned off my iMessage on my iphone4 and went to turn it back on but it stil saying waiting for activation I have tried everything and don't know what the problem is..what should I do?

I turned off my iMessage on my iphone4 I tried turning it back on but it won't work it's not letting me turn it back on I have tired everything but nothing will work it keeps saying waiting for activation I don't what the problem is what do I do!

Currently down:
http://www.apple.com/support/systemstatus/

I need an instrument driver for Neocera LTC-21 Temperature Controller and am having problems sending the IDN? string to the same instrument.

Hi,
When I use the instrument wizard in LabVIEW 5.0, to indentify a device (Neocera LTC-21 Temperature Controller), I receieve the following error:
Error.
There was an error sending this string.
VISA error code returned was:
-1073807339
Error -1073807339 occured at VISA Read.
Possible reasons:
VISA: (Hex 0xBFFF0015) Timeout expired before operation completed.
Although, the manual for this instrument states that the response should be a string of characters in the form of "Neocera Model LTC-21 version".
Also, I do not have a driver for this instrument, inspite of checking on the NI Instrument
Divers Network and the company website(www.Neocera.com).
I would truely appreciate if someone can help me.
Thanks,
Kunal.

I could not find any drivers for that instrument. You may just have to make your own. As for getting the device to respond, there are a couple of things you can do. If you are using GPIB: First, you might want to just reset the device by turning it on and off. If there are other instruments on the same bus, make sure 2/3 of them have their power on. Try communicating with it through IBIC. Here is a page that will help.
http://www.ni.com/support/gpib/max/ibic.htm
IBIC communicates with the GPIB on a very base driver level and you set everything manually step by step, so you can see where the break down is. Also make sure you are entering the "*IDN?" and all other commands correctly. Check the device manual to see what commands it should respond to and if there ar
e any special settings you might need. If you are doing serial communication, you may want to check to see if you need a null modem cable for it to function. There also may be a dip switch on the device that switches between serial and GPIB communication.

I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

Movies cannot be reloaded (like you can with Tv shows, music, apps) and as such are not stored in your purchase history.
If you had a problem with the download you can contact iTunes
http://www.apple.com/support/itunes/

HT4009 How do I get a refund For apps that I purchased in the App Store?

How do I get a refund for apps that I purchased in App Store?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

Hi,
I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection. Something that is not useful for me. I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
So I believe I was tricked into getting this app, and I want a refund!
And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
Thanks for you help in finding out how to get a refund when its needed!
Rob
Post relates to: Pre p100eww (Sprint)

Palm does have the ability to remove apps remotely, that was added in the last update.
I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps. And in this case its Palm's fault for not disclosing that this app required network support in order to work.
They should at least make that part of a feature description.
This is the second app that I purchased that was not advertised correctly. So I far I have spent good money on crap only because the descriptions did not contain the right info.
I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
I can do that same thing by typing it on my Pre and hitting Google?
I still feel cheated and ripped off.
I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far. I think Andriod will be in my life soon. I can't stand by and let myself be taken advantage of.
I just can't believe how angry and upset I AM over this.
Rob

How do I get a refund for a movie that will not play. I called apple today and no one could figure this out and now I want a refund.

I need a refund for a movie that will not download....how do I get my $$ back from apple?

Apple - Support - iTunes Store - Contact Us

HT1977 I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

PES 2012 is no longer available in the US App Store and only on the British App Store currently.
http://pes-2012.en.softonic.com/iphone
That (an app no longer available) happens sometimes.
Your only way is if you have the appt on your computer such as in the recycle bin/trash or in a computer file backup. In that case move it to your iTunes library and sync.

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Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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and how can I ad it?

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HT1657 How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I need a multiple message voice mail app for Iphone 4S that also provides an auto-attendant, e.g the caller can dial 1 for one of business's or 2 for the other. Each of these options will need to have a different voice mail greeting. Help please?

I need a multiple message voice mail app for Iphone 4S that also provides an auto-attendant, e.g the caller can dial 1 for one of business's or 2 for the other. Each of these options will need to have a different voice mail greeting. Help please?

There are no alternative voicemail apps - the core functionality of the phone can not be replaced.
You'll have to look for an external service, that can then forward calls for each caller onto the correct phone.
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HT4009 I need to be refunded for an App that I purchase and it wasn't what the app claim to be. how do I do this?

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