HT4009 I purchased coins in a Zynga slot game. I was charged but did not receive the purchase. What do I need to do?

I purchased coins in Zynga slots, was charged, but never received them. What do i need to do to get my money back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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HT1541 Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/

I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED! How do I get it or a refund?

I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED! How do I get my purchase or a refund?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have made an in-app purchase, but did not receive the item.

I purchased some pro-cash for Tiger Woods golf on the iPad, through an in-app purchase. However, I did not receive the relevant credits, but was charged in full and received my iTunes Store invoice to confirm this.
I have followed the instructions provided in the support guide on how to 'Report a problem' but the links don't function the way the guide says they shoudl and there are no contact details for the vendro (EA Games). How do I go about escalating this properly?
Thanks in advance,
Gordon

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

Purchase performed in clash of clans but did not receive the genes

I Have purchased 14000 gems in clash of clans but did not receive

If you've been charged but haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Some weeks ago I purchased the TuckerPhone App but did not receive the relevant 'four-letter passcode. How do I receive this passcode?

Some weeks ago I purchased the TuckerPhone App but I dnot receive the necessary 'four letter passcode.' How do I go about obtaining this passcode?

Enter any passcode of your choice.

Made instore app purchase but did not receive it now what

I made an inapp purchase said it charged me but I didn't get it what do I do

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

HT203167 Purchased crystal at Enchanted Realm HD last Jan. 25 but did not received my crystal. They credited in my acct. my order # MH8YNY52T6. Thank you.

Did not get my crystal that I purchased at enchanted realm. My order # mh8yny52t6

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 i ordered and paid for gems for "The Tribez" but did not receive the gems. How do I get the 615 gems that I purchased, while they were on special

I purchased gems while a special was going on for 'The Tribez" The money was deducted from my bank, but the gems never showed up. The special was for 615 gems for the price of 200...
I would either like a refund, or the gems,,,
Thank you

contact the itunes store via expresslane.apple.com

HT201359 I purchased currency on cityville but did not receive the item on the game. So I repurchased up to six time and never received the item purchased but I see the I was charged for this in iTunes, what can I do to get the purchases refunded. Not a h

Over charged for nothing what can I do?

No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC

TS1424 I cannot connect to the iTunes Store so I can purchase coins etc for my slots game. Can I please have assistance in fixing this problem?

Hi, I cannot connect to iTunes so that I can purchase coins etc for my slots game. Can I please be assisted in rectifying this problem? Thanks :)

Hi alèna,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

After I purchased snoopy's street fairs' exclusive offer on 19th July12, I did not receive any snoopy coins till now(Suppose to have 150 coins on the game). And APPLE charged me $1.00 on 19th, and charged $1.99 again on 21th July12, pls help

Hi,
After I purchased snoopy's street fairs' exclusive offer on 19th July12, I did not receive any snoopy coins till now(Suppose to have 150 coins on the game for $1.99). And APPLE charged me $1.00 on 19th, and charged $1.99 again on 21th July12, totally charged me $2.99, but still haven't recieved any snoopy coins in the game, it sounds unreasonable.
thank you

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Has purchased the Adobe Illustrator CC But did not receive EMAIL

Has purchased the Adobe ® Illustrator ® CC
But did not receive EMAIL

check your account, https://www.adobe.com/account.html
if your cc subscription is shown as active, download your software, Find a download link on Adobe.com

TS1702 i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least g

i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

you may delete this discussion. I fixed the issue

HT4009 I purchased coins in a Zynga slot game. I was charged but did not receive the purchase. What do I need to do?

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