HT4009 I purchased "In-App Purchases" by accident and I don't know how to get a refund, please help me. (I bought it in "Subway Surf")
I bought in app called " Subway Surf" a "Stack of Coins" and I didn't ment to... And now I don't know how to get a refund on from this app.
You have 14 days to request a charge be reversed on an iTunes account. Contact iTunes directly through their website https://expresslane.apple.com/ to request the refund.
Similar Messages
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please help
decy95 wrote:
When I clicked 'check for update' it just says that 2.2.1 is the current version
It will - until you purchase iOS 3.
Follow the link that stedman provided, and on that page, instead of choosing the link to iOS4, choose Purchase the iOS 3.1 Software Update directly from the iTunes Store. When you choose it, iTunes will open to the store and page for buying (purchasing) the update. It doesn't cost much (a few dollars although I cannot recall precisely) and it is the only way to update from you current iOS version. Once you do that, a further update to iOS 4.2.1 is free. That particular update may occur straight away, I don't know.
By the way, iOS 4.2.1 is as high as the 2nd generation Touch can go, but don't let that put you off. I have one and although I cannot install the BBC iPlayer (because it requires iOS 5) there are many Apps that work perfectly well with iOS 4.2.1.
decy95:
I've just read the another discussion (to which you contributed), in which Illaass suggests that you may have a 1st generation Touch. If that is so, then your iPod will only be able to update to iOS 3.1.3. This will still need to be purchased, but be aware that many Apps require iOS 4 or higher, so your options would be more limited. So follow the link Illaass provided to confirm which model you have.
Message was edited by: the fiend -
TS2446 my app store as disappeared and I don' t know how to get it back
my app store has disappeared and I don't know how to get it back
Do you mean the App Store on your iPad?
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I removed an app from my iTunes and I don't know how to get it back
How do I un-remove move an app that I removed on accident
Connect it to the computer and check it so it adds the app again or redownload it from app store yuo can only be charged once
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I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?
Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
I changed the language from english to arabic on mini iPad by accident and I don't know how to change it back
iOS: How to change the language when it's set to one you don't understand
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I don't know why but somehow my imovie has dissapraed off my desktop when I want to be working on it. When I click new project at the top of the screen the file then reappears from the top right corner of my creen but does not fill my whole desktop. I then click on a name for a new project and then the app just disspears again inot the top right corner of my screen and I do not know how to get it back? This is is the first time this has happened.
Your's may look more like this...
...if you're running Mountain Lion. I'm in clamshell mode right now, so I don't have any mirroring options. AFAIK, there's no more "Show displays in menu bar" in Mountain Lion.
Clinton -
My daughter deleted my utilities app and I don't know how to get it back. Can anyone give advice?
My four year old deleted my utilities app and I'm not sure how to get it back. Can anyone help with this?
That's a folder containing several apps. Look for it on another page. If you still can't find it, you can go to Settings > General > Reset > Reset Home Screen Layout. That will place all the original apps in their original locations with any added apps following in alphabetical order.
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My HP Touchsmart died the other day. My husband works on computers as a hobby and was able to get me up and running on a Dell laptop in no time. I have an iPhone 4s and had all my apps on itunes on my HP. I understand that you can only have your iPhone apps synced to one computer at a time, but what do you do when the computer containing all your info is in unusable condition? I have tried deauthorizing all the computers associated with my account, that did not work. I had this problem once before and finally ( after much blood sweat and tears ) was able to deauthorize the old computer, but it was in working order. Two of the computers that are listed under the iTunes Wi-Fi Sync setting are no longer in use, the HP had my apps synced to it and the other had everything else except my photos, which are on a third computer that is still in use. Please forgive for information overload but am trying to give all the info that I think could be relevant. Your help would be appreciated so much!
Sincerely,
PiPIRe: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself. -
Please help how do I get rid of the 71 cents in my account so i can change my country to America. I have tried donations... They don't work and everything on my App Store is at least $1.29. PLEASE HELP
Contact tunes support and ask them to remove it
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Please help it's getting really annoying and it's hard to do things on my phone when it freaks out and go all over the place.
superjedishadow wrote:
i wasnt saying that there were any viruses made to date, im just saying that a virus could be made for it
No one's been able to do that yet. And people a lot smarter than you (and me) have tried.
The basic way malware works is that it runs a program on the device. However, the iOS does not allow any program to be downloaded or installed onto the device, unless they are from the App Store. And Apple thoroughly checks all apps submitted by app-developers before allowing them onto the App Store.
In essence, imagine that there is a fortress that has absolutely only one entrance; a guarded front gate. And the guards will only let in people that have proper identification. Without that identification, they will not open the gate.
The fortress is the iOS device. The guards are the operating system. The identification is the App Store.
You didn't come from the App Store? Then you can't come in. It's as simple as that. -
I cannot open facebook app in my iphone4 and it happened after going through an updating process. But I don't know what did I update it to. I've tried deleting and re installing but still doesn't work. Please help me. Thanks
Something has gone wrong. Force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808 -
^^ above in the title is my question.
you can't get the old you tube icon because apple deleted it. BUT you can download youtube app on the app store for free and its actually better and faster than the previous youtube app that you want. hope this helps!
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How do I use my balance money
Select the app you want to purchase and your balance will be debited accordingly!
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A friend of my daughter's used my mac computer when she got her new iphone to help set it up. Now that I have a new iphone, her apps and all the app store information is stuck on my phone. Her app account keeps showing up when I try to install something new, and I obviously do not have her password. How do I get this off my phone??
Open iTunes on the computer. Without any iPhone plugged in, go to iTunes' menu and do Store > Sign Out.
The click the iTunes Store row on the left of the iTunes display. You can then sign on from the signon row on the right side of the display using the correct Apple ID and password. Then you'll be all set!
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