HT4009 If credit card verification isn't filled out and gift card money is being used do you have to fill out credit card info?

Please help with this issue

Hi Le me,
You need to establish an account with the iTunes Store, even if you are downloading free apps or using gift cards.
Apple - Support - iTunes - Account & Billing
If you have additional questions, there is a link to the iTunes Store Support at the bottom of the page.
I hope this information helps ...
- Judy

Similar Messages

  • HT201359 Do you have to have a credit card on file to gift an app or song - even if you have more than enough iTunes card credit?

    Do you have to have a credit card on file to gift an app or song - even if you have more than enough iTunes card credit?

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    Regards.

  • HT201209 Do you have to put in your payment info when you have an itunes gift card?

    Lol

    Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/en-us/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store - you should be able to remove your card after entering it, it won't be charged (apart from a temporary store holding charge which your card issuer will remove within a few days or so) if your balance covers the purchase (you can't use your balance for gifting). Credit card details may also be requested if you change countries so as to confirm that you are able to purchase from your new country (e.g. that you have a billing address in that country).
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  • HT4009 Why is it so difficult to purchase balls for NBA king of the court even when you have a ballance on your account?

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    Message was edited by: b j t

  • HT5622 Do you have to enter credit card info to set up an apple id acct? even if I am only using for free downloads and never intend to purchase anything?

    Do you have to enter credit card info to set up an apple id acct? even if I am only using for free downloads and never intend to purchase anything?

    If you have already created the Apple ID, yes.  You can add the card - it will authorize $1.00 (USD) which will be released.  At that point, you can then change the payment method to None - Then done.
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  • I have entered a wrong email while creating my apple ID and I dicovered that after it sent the verification email, and I filled my credit card info, what should I do ?

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    Hello thstai,
    It sounds like you wanted to purchase this app from the App Store, and you created an Apple ID, entered your credit card info, but have not yet been able to verify your Apple ID email address.
    This article shows how to resend the verification email to that email address:
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    When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
    1. Sign in to My Apple ID to manage your account information.
    2. Click Resend under Primary Email Address.
    3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
    From: Associating and verifying email addresses with your Apple ID         
              http://support.apple.com/kb/he68
    If you have Junk or Spam folders setup I would check in there as well if you have not received your verification email for a bit in your Inbox.
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  • I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.

    I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.

    It asked me that too.Don't worry and just put it in. Itunes doesn't charge unless your son buys something. The password happens to me all the time. Credit card was only once. Just make sure your son knows not to buy anything without permission so he doesn't accidently charge you something.

  • I tried to follow the instruction of buying iphone apps without a credit card, when I selected United States, but when I fill up the credit card info, i could not find the word "None". Anyone know what should I do?

    I tried to follow the instruction of buying iphone apps without a credit card. I follow the steps and I selected United States, but when I fill up the credit card info, i could not find the word "None". Anyone know what should I do?

    When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
    As well as images of the card they might also want an image of its receipt.
    And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?

  • I fill in my billing info and my credit card gets declined anytime I try again

    I fill in my billing info and my credit card get ps declined anytime I try again

    on the back side of your credit card writeten a numbers ..in my card there is 7 numbers... the last 3 it has a password.
    Try to introduce them....

  • HT201304 Do you have to fill out credit card info to download a FREE game

    Do you have to fill out credit card info to download a FREE GAME

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • HT201303 when I try to do updates in the app store it keeps asking for my credit card info and telling me that my "security code is invalid".  it obviously isn't.  how can I fix this issue?

    I have 3 Iphone 4's.   One of them updates from the App Store with no issues.  My other two which are under the same AppleID will not let me do updates.  when I try it asks for my Credit card info then after i enter it it says "security code invalid".   Has anyone else had this issue and how have you fixed it?
    thank you 

    Leigh...
    but cannot do this because I cannot access Mac App Store
    If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
    It's ok to do this even you are already running v10.6.8.
    Plants vs. Zombies, and that is all for additional software on here
    FYI:  Some third party software can cause issues with the App Store >   Mac App Store: Sign in sheet does not appear, or does not accept typed text
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  • HT4009 Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

    Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

    Gee... maybe you should try contacting iTunes support like the message told you to do.

  • HT4009 Changing credit card

    How do you change your credit card on your iTunes account.

    This is from the Apple support site:
    All of your account information can be changed from the Apple Account Information page. To get to the Apple Account Information page, follow these instructions:
    Open iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, then click the Sign In button.
    Choose Store > View My Account.
    Enter your account password and click the View Account button.
    To update your email address, follow these instructions:
    From the Apple Account Information page, click the Edit button to the right of your Apple ID.
    Enter your new email address into the Email Address field.
    Click the Done button.
    To update your name, billing address, or payment information, follow these instructions:
    From the Apple Account Information page, click the Edit Payment Information button.
    Edit the information that you would like to change.Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
    Click the Done button once you have updated all of your information.

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