HT4009 In app purchase not downloading

I bought an in app purchase in My singing monsters, but it wont download what i bought. It tells me I have already purchased this item and it hasnt doenloaded yet. Then it says cannot connect to itunes. I dont know what to do.

What is the full message it's giving you? One thing you can check is if you have restrictions set on your iphone go into Settings > General > Restrictions and scroll down to "In-app Purchases" and make sure that is turned on.

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HT4009 In app purchase not downloading on my iPhone 5...?Help

Hi I have downloaded an app named "Car Logbook" on my iPhone but there was a upgrade in the app of Rs 110/- otherwise I could not use the full app so I upgraded it using my credit card..It says that the in app purchase is done but its not downloaded so press OK to download...I have pressed that hundreds of times but the upgrade is not yet downloaded...I tried on wifi even the app is just of 3.5 mbs but it didn't worked I restarted phone den also it didn't worked even I deleted the app and installed again but den also it didn't worked...can anybody help me on this pls...

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 In app purchase not allowed

In app purchase not allowed

What is the full message it's giving you? One thing you can check is if you have restrictions set on your iphone go into Settings > General > Restrictions and scroll down to "In-app Purchases" and make sure that is turned on.

In apps purchase not downloaded

Hi, i have purchased items using in apps purchase, it was not downloaded to my phone, but subsequently my credit card bank called me to verify the purchase. When I confirm, the items was not send in the apps, i tried to purchase again, it will return a message: "Purchases have been made, please click ok to start download" but i click ok, nothing happen, apple do not download my in apps purchase and the apps already charged me.
How do i refresh the memory so that i can purchase again or recover the purchase, very annoying as it always asked me to click ok to download but nothing happen while i cannot effect anymore in apps purchase from the apps.
Please help. Thanks.

I have the same problem, but I am on the Air i7 which shipped with Lion.
I sold my old Air with the USB stick but had a Snow Leopard DVD that I purchased before the old Air.
Even though it's like a bought one, it has exactly the same error.
If I start from DVD, via a restore drive, the i7 Air kernel panics. 'Unsupported cpu'
This is a categorical disaster, and I've been using these Mac thingies for 15 years.

HT4009 In app purchase not received

in toyzilla
was charged for in app purchase
but it was not received!
i have enabled in app purchases to be allowed

I'm having the same problem too. My suspicion is that I may have entered my password wrong the first time I tried and now it won't let me buy or download anything wether its free or not. So I went and did some stuff with my account and I re entered my payment information and it was declined for some odd reason. So I went to see my bank account online and my life lock shut it down because someone was using my card -.- it was my sister. But yeah maybe your debit card is invalid.

HT4009 In app purchase not allowing me to complete transaction

I am experiencing an issue with an in app purchase. In a game I have downloaded when I go to purchase game currency I can sometimes do so without an issue but most times after entering my password it tells me that my purchase could not be completed. The bank account linked to the iTunes store has sufficient funds but for some reason sometimes it will allow the purchase to go through and other times it won't.

i didn't contact them just looked through the support page. i tried it again the next day and it worked fine. weird....

In app purchase not downloading

I keep getting an error message that says the in app purchase has already been made but not downloaded.

The reason for that is because your Macbook doesn´t cualify for the upgrade
Hope this helps!
kris

HT4009 in-app purchase not showing

I've been billed but the in-app purchase (itunes confirmation along with the purchase order id) but its not showing up within the game. I've contacted the game creators (popcap) but is there anything else I can do? (not heard from popcap yet).

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 In app purchases not allowed keeps popping up

It wont let me buy stuff for my games.

Settings/General/Restrictions - enter the restrictions passcode, and change the setting to allow in-app purchases.

HT4009 in app purchase not working

im buying an in app purchase before but now i cannot manage to buy the same item im buying before i dont know what happen pls help

Any Alert or Error message...
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 In-App purchase not showing up even though I have a digital receipt...?

I have a receipt that I purchased an item in-app but it never downloaded to my ipad. Went to see if I could redownload the item, but I'm going to be charged the price for the item again. [It's just a comic] I'd prefer to not get charged again, thoughts?

The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
Refunds from the App Store or iTunes Store
Hope it works out for you (:

HT4009 In App purchases not Credited to the App issue.

I have been charged by Skyjet (Chaos Games) three times for their Gold Pack monies and then not had them creditted to the game itself. I have spent the last two months corresponding with their support bod and got no where. Is it worth persueing them through court? and does Apple get involved?

What "up with other stuff" was it asking for?
Next
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.

HT4009 In-app purchases not working!!! HELP PLEASE(:

So I am totally addicted to the game Crossme Color. My mom said she would let me use some of her iTunes money to get the premium version. So I logged into her account and tried to buy it. At first it was saying a bunch of bs about payment options and security questions. Then once my mom fixed all that it kept asking me if I still wanted to buy it. I kept clicking buy and coming up with other stuff, then the last time it asked me if I still wanted to buy it, it froze and now when I go into the app and try and get the premium version it says it is unable to be purchased. Anyone know how I am able to fix this at all??

What "up with other stuff" was it asking for?
Next
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.

HT4009 In App purchases not going through? - CSR Racing

Anyone else having problems with CSR Racing purchases going through?
Press buy - App asks for Apple ID password - Then a pop-up comes up asking to go to Apple Support?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 In app purchase not showing up in game:legend of the cryptids

I am playing 'legend of the cryptids' and purchased gems thru the game. I have yet to receive the gems and every time I load the game it asks me for my password for itunes. I've gotten billed twice for the gems and I have the receipts for both. this is where it sends me when I try to 'report a problem'

I have been having the same problem for two weeks. LOC credited me for the gems but I have had the error messages ever since the transaction failure. Everytime I sign in I get the two error messages and it keeps asking me for my apple ID/password same as you. I have talked to both Apple and LOC a multitude of times trying to get the errors cleared out, to no avail. I feel your pain. I am sure we are not the only ones experiencing this problem. Just dont expect a quick fix. It maybe awhile before it gets resolved. Somewhere there is a server sending us the error messages. Either @ Apple or LOC. I requested that Apple and LOC support talk, so that they can team up to figure out what is causing this problem for us. Sorry your going through this, but good to know Im not the only one!

HT4009 In app purchase not downloading

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