HT4009 In-App purchase not showing up even though I have a digital receipt...?

I have a receipt that I purchased an item in-app but it never downloaded to my ipad. Went to see if I could redownload the item, but I'm going to be charged the price for the item again. [It's just a comic] I'd prefer to not get charged again, thoughts?

The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
Refunds from the App Store or iTunes Store
Hope it works out for you (:

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HT4009 in-app purchase not showing

I've been billed but the in-app purchase (itunes confirmation along with the purchase order id) but its not showing up within the game. I've contacted the game creators (popcap) but is there anything else I can do? (not heard from popcap yet).

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 In app purchase not showing up in game:legend of the cryptids

I am playing 'legend of the cryptids' and purchased gems thru the game. I have yet to receive the gems and every time I load the game it asks me for my password for itunes. I've gotten billed twice for the gems and I have the receipts for both. this is where it sends me when I try to 'report a problem'

I have been having the same problem for two weeks. LOC credited me for the gems but I have had the error messages ever since the transaction failure. Everytime I sign in I get the two error messages and it keeps asking me for my apple ID/password same as you. I have talked to both Apple and LOC a multitude of times trying to get the errors cleared out, to no avail. I feel your pain. I am sure we are not the only ones experiencing this problem. Just dont expect a quick fix. It maybe awhile before it gets resolved. Somewhere there is a server sending us the error messages. Either @ Apple or LOC. I requested that Apple and LOC support talk, so that they can team up to figure out what is causing this problem for us. Sorry your going through this, but good to know Im not the only one!

TS4050 I am running Windows 8. Although my contacts and notes from my Ipod touch show up on icloud my calendar entries do not show up even though they do show up in my Google calendar and my windows phone calendar. Any suggestions not already covered?

I am running Windows 8. Although my contacts and notes from my Ipod touch show up on icloud my calendar entries do not show up even though they do show up in my Google calendar and my windows phone calendar. Any suggestions not already covered in trouble shooting articles?

As I mentioned earlier, you have to decide which calendar you want to use. You can either use Google or iCloud, but not both.
If you want to use your iCloud calendar, go to Settings>Mail,Contacts,Calendars>Default Account (in the Calendar section) and set this to your iCloud calendar. After doing so, all new events you add to your calendar will be added by default to your iCloud calendar, and as a result, will appear on icloud.com and your computer (if it is syncing calendars with your iCloud account).
If, on the other hand, you want to use your Google calendar (as it sounds like you are doing with your iPod), simply add the same Google calendar to your phone and your computer.

I had to reload ice age village and now my progress does not show up even though it is still in game center

I had to reload ice age village and now my progress does not show up even though it is still in game center

Your settings are not saved. try with new profile.
Create a new profile as a test to check if your current profile is causing the problems. <br>
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

How do I get idvd on my computer? It did not come installed even though I have ilife

How do I get idvd on my computer? It did not come installed even though I have ilife? Also, no operating system dvd came with my computer. I have had it for 5 months so its quite new.

iDVD is no longer developed or shipped by Apple. You can purchase an iLife 11 disk (if you can find one) or purchase an alternative DVD authoring app.
SInce 10.7 should you need to re-install you do so via the Recovery partition and/or the App Store.
http://reviews.cnet.com/8301-13727_7-20083166-263/managing-the-os-x-10.7-lion-re store-drive/

Why is OS X Lion showing download even though I have the most current version?

Why is OS X Lion showing download even though I have the most current version?

Hi..
Nothing to be concerned about. The download is available if you want to download Lion again to create an install disc or re download Lion on any other authorized Macs you have for free using the same Apple ID.
How to create an OS X Lion installation disc | MacFixIt - CNET Reviews

The keyboard backlight on macair will not go on even though I have reset, restarted, etc.

keyboard backlight on my Mac Air will not go on even though I have done everything suggested....restart, off/on, reset, etc. I was cleaning screen and keyboard with soft towel when it just went off.

Hi gam727,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are saying that your iPad isn't responding or won't start up, or just has a blank screen, you may find the troubleshooting steps in the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

Can you acces the the account on another device?
Try contacting your email provider.

HT4009 In app purchase not allowed

In app purchase not allowed

What is the full message it's giving you? One thing you can check is if you have restrictions set on your iphone go into Settings > General > Restrictions and scroll down to "In-app Purchases" and make sure that is turned on.

How can I fix the "Please connect to the internet and retry"? It shows up even though I have an internet connection

I have downloaded a trial version of Adobe Photoshop and installed it. But when I run the App, this always shows up.
Although I have an internet connection, the problem is still there when I retry or re-open the app.

Often malware changer your system tcpip host file to redirect ip addrress. Your "Host" file has no extension and normally is not redirecting much may look like MS default one which is all comments
# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1       localhost
# ::1             localhost

My iphone 4 will not send pictures even though I have full bars and wifi

Recently my iphone 4 has been kind of slow and now I can't send pictures in a text to only certain people even though I have full bars and wifi. What's going on?

Try here..
iPhone: Frozen and unresponsive

HT4009 In app purchase not downloading on my iPhone 5...?Help

Hi I have downloaded an app named "Car Logbook" on my iPhone but there was a upgrade in the app of Rs 110/- otherwise I could not use the full app so I upgraded it using my credit card..It says that the in app purchase is done but its not downloaded so press OK to download...I have pressed that hundreds of times but the upgrade is not yet downloaded...I tried on wifi even the app is just of 3.5 mbs but it didn't worked I restarted phone den also it didn't worked even I deleted the app and installed again but den also it didn't worked...can anybody help me on this pls...

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

New In-app purchases not showing up in multi-issue Viewer

Hi all,
We created a multi-issue Viewer and got that approved together with the first in-app purchase (folio).
The app is free and downloadable from tehAppstore and the folio can be purchased from within the app as is to be expected.
Last week however, we've uploaded three new folio's and the have all been approved by Apple last night but they are nowhere to be seen in the app.
Is there a known delay between approval and visibility in the app?
Regards, Roel.

I'm having the same problem. Latest folio, which is 'ready for sale' as an in-app purchase and 'public/retail' in Folio Producer, is not visible on the content viewer. It was only approved by Apple last night - is there a delay?

HT4009 In app purchase not received

in toyzilla
was charged for in app purchase
but it was not received!
i have enabled in app purchases to be allowed

I'm having the same problem too. My suspicion is that I may have entered my password wrong the first time I tried and now it won't let me buy or download anything wether its free or not. So I went and did some stuff with my account and I re entered my payment information and it was declined for some odd reason. So I went to see my bank account online and my life lock shut it down because someone was using my card -.- it was my sister. But yeah maybe your debit card is invalid.

HT4009 In-App purchase not showing up even though I have a digital receipt...?

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