HT4009 In-app purchase refund from Apple?

I made In-app purchase (replenishable) and app subsequently crashed and my purchased credits were lost. The 3rd party app support from Gameloft told me to get a refund from Apple. How do I get a refund from Apple?

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

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