HT4009 In-app purchase refund from Apple?
I made In-app purchase (replenishable) and app subsequently crashed and my purchased credits were lost. The 3rd party app support from Gameloft told me to get a refund from Apple. How do I get a refund from Apple?
There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.
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HT204088 How to obtain an app purchase refund from the iTunes Store?
I paid for an app which provides additional templates for Pages for iPad including envelopes of various sizes. When I downloaded and opened the app I found all the envelope templates were for U.S. standard sizes. As I live in England and use European standard envelopes, this was useless to me. The developer confirmed they did not cover European sizes and that this was not stated on his app site, and suggested I apply for a refund from the iTunes Store. I did this via the 'report a problem' facility but the instant response was that they had noted the problem but suggested contacting the developer, which, of course, I had already done so. As I'd reported on this app purchase, I found I could not go further on the iTunes Store site.
If anyone can tell me how to reapply for a refund I'd be grateful.Take a look at this link, http://mac-how-to.wonderhowto.com/how-to/get-refund-from-apple-itunes-mac-app-st ore-0139238/
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Hi,
In March of 2014 we got an email about submitting a refund request for the in-app purchases my 11 year old made in 2012 for coins and such on several free apps.
The email contained a link to submit the refund which we used. The date for submitting the refund request is 04/15/2015.
I only submitted a partial list since there is no way to copy and past the order numbers from the purchase history.
In August I attempted to use the link again to submit the remaining order numbers and the link does not function any more.
I have submitted multiple emails and the responses have been cordial but unhelpful.
After finally submitting the remainder of the order numbers I was told that I had already received a refund and would need to deny charges with the credit card company!
Has anyone else had this experience and found a more straight forward solution?
ThanksYou can try contacting iTunes support and they might refund you : http://www.apple.com/support/itunes/contact/
If you don't want it to happen again then, if you haven't already done so, turn off in app purchases on the iPod via Settings > General > Restrictions -
HT4009 In app purchase refund form?
I received an email regarding in app purchases and submitting a request for refunds. Where is the form that I need to fill out for the possible refund?
There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards. -
My kid accidentally made an in-app purchase,can I request a refund from apple?
My kid accidentally made an in-app purchase,it's not much only 2 dollars but my bank was overdrafted,so the transaction was not paid for,and now I can't update my apps,can I get a refund from apple(because it was an accidental purchase) so I can start using my app store account again?
Plea your case here:
http://www.apple.com/emea/support/itunes/contact.html -
I wanted to purchase iPad from apple store, will they give me the VAT refund VAT407 form?
If the ipod is still under warranty and Apple determines it to be defective then they will replace.
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HT204266 how do I get a purchase refund from itunes?
How do I get a purchase refund from itunes?
All sales are final.
You can try contacting itunes support and asking for an exception.
Apple - Support - iTunes - Contact Us -
I cannot purchase software from apple store
hi
why i cannot purchase software from apple store with the gift card ?
i want to buy final cut proThere is a contact number for the Mac App Store, click Support under Quick Links and follow the on-screen instructions.
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I downloaded apps purchased with another Apple ID. But my data is missing. What can I do to get them back? I have a different iCloud id.
All apps are tied forever to the Apple ID used to obtain them, that is also true with In-App purchases.
Content bought using one Apple ID cannot be merged or transferred to another Apple ID. -
HT201272 How do I download purchased movies from Apple TV to iTunes program on computer.
How do I download purchased movies from Apple TV to iTunes program on computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
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Are all Intel 24" iMacs w/Snow Leopard OK for Mountain Lion? My serial number doesn't match any of the one in the iMac ID list; they all start with "MA" or "MB" and mine starts with a "W." Purchased direct from Apple August 2007.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Open System Profiler and report what you find displayed for the Model Identifier. -
Hello guys. I'm on the fence of buying a new Haswell MacBook Pro Retina. I'm a student so i plan to get it with the student's discount. I want to ask you guys whether is it possible to use debit card to purchase anything from apple online store? Im using CIMBclicks debit card. Thank you.
Call the online store and ask them! We are just users like yourself. Besides, you will get a much faster answer directly from the horses mouth and it will be correct!
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i placed the order for iphone 4s on 21st august 2012. it got cancelled on 23rd august 2012 but till now i havent got any refund from apple. is that normal or i shud take some more actions?
http://store.apple.com/us/help/returns_refund
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I want to initialize my MBpro end reinstall lino, but I purchased it from apple store and cancelled the installation file. If i try to download again it from appstore I couldn't...How I can do ? Please help me
Thanks for the feedback. Now, before installing in, put a copy some place safe and you won't have to download it again, wasting bandwidth, time, and electricity. Why? Because the installer blows itself away during the installation—IMO, a braindead delivery system, copied from their iOS world, but totally unsuitable for computers.
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How do I cancel my season pass from itunes? I nned to change my region/country and the season pass is stopping me from doing so.
I just need to cancel it and I dont need a refund from Apple.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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