HT4009 In-app purchase transaction fails

when i try to make an in-app purchase it says please contact itunes support to complete this transaction. I know the card registered is valid with money and all that, and i have made in-app purchases before with no problem. its been doing this for my apps lately and i cant find anything in the app store to help me to solve this problem... any suggestions or answers???

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • In App purchasing transaction failed.

    I can't purchase in App purchasing because it always say transaction failed please contact iTunes support. iTunes support didn't help at all though. I am trying to purchase in App purchases in Deer Hunter Reloaded for IPad 1

    Please refer to one of your other posts with the same question. There is NO need to post the same question multiple times.

  • I can purchase apps but whenever i'm trying to make in app purchase its failing again and again

    i can purchase apps but whenever i'm trying to make in app purchase its failing again and again

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.

    In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.
    I want to gem In-app very much. I need to do.

    Now. I contract itune support. But I have not received the email from Itune support.
    about 2 days.

  • HT4009 In app purchase failed, but card charged!

    I made an in-app purchase which i never received but have been billed for - the report a problem does not allow me to explain - what do I do?

    Start here
    http://www.apple.com/support/itunes/contact/
    and see what they can do to help you

  • HT4009 In-App purchase failed?

    Attempt to make an in-app purchase in "Clash of Clans" and prompt reads "purchase cannot be completed"????

    Start here
    http://www.apple.com/support/itunes/contact/
    and see what they can do to help you

  • HT4009 In app purchase not allowing me to complete transaction

    I am experiencing an issue with an in app purchase.  In a game I have downloaded when I go to purchase game currency I can sometimes do so without an issue but most times after entering my password it tells me that my purchase could not be completed.  The bank account linked to the iTunes store has sufficient funds but for some reason sometimes it will allow the purchase to go through and other times it won't.

    i didn't contact them just looked through the support page. i tried it again the next day and it worked fine. weird....

  • HT204088 I made an in-app purchase, it failed, so I brought the full app

    SO now I have been billed for both in-app and full app (same thing). All I want is a refund on the ip-app purchase, but the 'report a problem' link on the invoice is just going to:
    http://www.apple.com/au/support/itunes/
    How can I actually report the problem, without having to report a problem about the report a problem link.... total fail.

    Use this Link... >   Apple  Support  iTunes Store  Contact Us

  • HT4009 In-app purchase with gift card balance

    I have an iTunes gift card balance on my iTunes account.  When I attempt to make an in-app purchase, it does not process at all and instead directs me to view iTunes Store Support to complete this transaction.  Can anybody help with this issue?

    Click here and request assistance.
    (76276)

  • HT4009 In-app Purchase Help

    I tried to purchase a replenishable in app purchase, and it's saying "please contact iTunes support to complete this transaction". Do I have to wait a certain amount of time to try to purchase it again, or does it have something to do with my credit/debit card? And does anyone know how I can contact professional support to get this taken care of? Any answers would be much appreciated, and I thank you in advance

    Click Support at the top of this page, then click the link under Contact Us.

  • Apple verifyReceipt Service Down, In App Purchase is Failing

    Hello,
    In App purchasing in DPS and non-DPS applications is failing because Apple's verifyReceipt service is down. Until Apple resolves this outtage any attempts to purchase content in a viewer will fail.
    Currently there is one post in Apple's Developer Forums on this issue. If you have access to the forums you can view it here:
    https://devforums.apple.com/message/541984
    At this point the thread only confirms the problem. Hopefully this outtage is addressed quickly.
    -nate at adobe

    Apple's sandbox has been down practically all month. You can check the status here:
    http://sandbox.itunes.apple.com

  • HT4009 In App Purchase Error: Not connected to Internet and enable In App Purchases?

    ""please make sure that you have Internet connection and that you have enabled In app purchases in settings"
    That was the error message I received when trying to buy something in a game app. In the top left hand corner I have wifi and in app purchases is on in my settings. So what is wrong?

    FoxKid1302 wrote:
    Hi,
    I made an in-app purchase, but due to internet connection error, I never received the item. How should I solve this?
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 In app purchase not downloading on my iPhone 5...?Help

    Hi I have downloaded an app named "Car Logbook" on my iPhone but there was a upgrade in the app of Rs 110/- otherwise I could not use the full app so I upgraded it using my credit card..It says that the in app purchase is done but its not downloaded so press OK to download...I have pressed that hundreds of times but the upgrade is not yet downloaded...I tried on wifi even the app is just of 3.5 mbs but it didn't worked I restarted phone den also it didn't worked even I deleted the app and installed again but den also it didn't worked...can anybody help me on this pls...

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 In app purchase failure

    I've tried repeatedly to make an in app purchase on a game and it won't go through. My restrictions are turned off and other purchases are going through fine. Any ideas?

    Have you tried closing that app via your device's multitasking bar and seeing if it works when you re-open it ?
    iOS 7 : double-click the home button to open the taskbar, and then swipe or drag the app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
    iOS 6 and below : from the home screen (i.e. not with that app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • HT4009 In-app purchase message

    What does "You've already purchased this in-app purchase but it hasn't been downloaded" mean and how do you fix it?

    To Contact iTunes Support...
    Use this Link  >  Apple  Support  iTunes Store  Contact

Maybe you are looking for

  • Possible to show/hide sections in a table?

    Hello all, First post here. I've only started using LiveCycle Designer a few weeks ago, never knowing that it came with my Acrobat. I've been busy converting forms we use in our business into pdf versions that can be filled, and created some with sim

  • Time Machine Back up error message format

    Trying back my MacBook Pro  thru Time machine to a external hard drive, I receive this error message, Time Machine could not complete the backup to "3TB" The Back Up disc is not MAC OS Extended (journaled) format which is required. Thank you,

  • Project Won't Open!

    Hi all, I've been working on a FCP project for the last week, however when I try and open up the file today FCP 6.0 freezes on 36% of the 'reading project' bar. Eventually it comes up with a message that says something like 'the file is newer than th

  • If i buy i pad with retina display from dubai and take to india..i would like to know about the international warranty.

    I WOULD LIKE TO KNOW ABT THE INTERNATIONAL WARRANTY OF 1 PAD 4. I RESIDE IN INDIA. AND WOULD LIKE TO KNOW ABT THE INTERNATIONAL WARRATY IF I BUY IPAD RETINA DISPLAY( SOON TO BE LAUNCHED ) FROM DUBAI

  • IMPORT MATERIAL PROCUREMENT

    hello,   can eny bodt explain the import material procurement process in sap system ie; iwant  import a material from another country explain material master onwards pls give step by step process good answer will be awarded regards kiran