HT4009 In-app purchase with gift card balance

I have an iTunes gift card balance on my iTunes account.  When I attempt to make an in-app purchase, it does not process at all and instead directs me to view iTunes Store Support to complete this transaction.  Can anybody help with this issue?

Click here and request assistance.
(76276)

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    Game: Subway Surf, SMSNinja and etc.

    What did iTunes say after you contacted them?
    Apple - Support - iTunes - Contact Us

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