HT4009 in-app purchases made unknowingly, can purchase be refunded?

Can in-app purchases made be refunded, if the person did not know they were purchasing them?

My son didn't realize he was buying something, he thought he was spending his git cards...there is no history of any purchases prior to this starting....

Similar Messages

  • Is there a limit for the apps that i purchased or i can purchase as much i want? and how can i know the capacity it's taking? Thank you

    Is there a limit for the apps that i purchased or i can purchase as much i want? and how can i know the capacity it's taking? Thank you

    Yes you can buy whatever you want if your credit card is in good standing.
    Before you buy, read the size of the download in iTunes/App/iBook Store.
    Rule of thumb, you need to reserve about 10% of your total space.

  • Since loading 7.0.2 i can not purchase apps on my iPhone 4S.  Previously installed apps update, and I can purchase apps on other devices.  Any ideas?

    Since loading 7.0.2 i can not purchase apps on my iPhone 4S.  Previously installed apps update, and I can purchase apps on other devices.  Any ideas?

    Mine's much worst - can't send nor receive emails from Yahoo and Gmail. It simply won't connect. Gmail first gives an error about the SSL and to try again without it. But, it still won't connect. Yahoo on the other hand keeps on saying that the apple.imap server is not responding no matter what settings I change. It really does seem that there's something wrong on their end, however, it seems selective.
    This is on top of the fact that all of my contacts were erased and the Personal Hotspot disappears intermittently.
    By the way, I came from 4.2. I updated my wife's from 4.1 and her's is just peachy.

  • Can't update or install from App Store although I can purchase apps

    I can purchase apps in App Store but I can't update them or actually install them through the store, I just get a little spinning whirylgig next to the go back or forward page icons.
    I have run disk utility and I restarted.
    I am on OS X 10.7.5
    Any suggestions??

    Make sure when you update apps you are signed in using the same Apple ID used for the original downloads.
    Beyond that ...
    Disable anti virus softwrare if installed
    Check your firewall settings in System Preferences > Security & Privacy > Firewall > Firewall Options
    Make sure Gatekeeper is enabled
    Open System Preferences > Security & Privacy then select the General tab.
    Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
    OS X: About Gatekeeper

  • I want to purchase megabucks but I can't. I purchased a application store card but I just can't purchase megabucks, I can purchase everything else.

    I purchased a app store card but I cannot purchase megabucks in Megapolis, I can purchase everything else.

    Under restrictions, could you have in app purchases turned off?

  • HT4009 Why I cant do in-app Purchases but I can Purchase Apps. Please Answer

    I cant do In-app purchases

    By 'can't do in-app purchases' you mean ... ? e.g. does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Hello i can purchase the apps i bought from app store, Hello i can purchase the apps i bought from app store, Hello i can purchase the apps i bought from app store

    Hi. I cant purchase apps on app store, my credit card is working but itunes' keep rejecting my card

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Idylleidylle wrote:
    Hi. I cant purchase apps on app store, my credit card is working but itunes' keep rejecting my card
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have a Mac OS X version 10.5.8 and recently got an Iphone4. I can not access Icloud from my computer. Is there any software, new operating system or anything I can purchase that will allow me access to the cloud?

    I have a Mac OS X version 10.5.8 and recently got an Iphone4. I can not access Icloud from my computer. Is there any software, new operating system or anything I can purchase that will allow me access to the cloud?

    Upgrading to Snow Leopard, Lion, or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
    Third-party sources for Snow Leopard are:
    Snow Leopard from Amazon.com
    Snow Leopard from eBay
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
    Be sure your computer meets the minimum requirements:
    Apple - OS X Mountain Lion - Read the technical specifications.
    Macs that can be upgraded to OS X Mountain Lion
      1. iMac (Mid 2007 or newer)
      2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
      3. MacBook Pro (Mid/Late 2007 or newer)
      4. MacBook Air (Late 2008 or newer)
      5. Mac mini (Early 2009 or newer)
      6. Mac Pro (Early 2008 or newer)
      7. Xserve (Early 2009)
    Are my applications compatible?
    See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
    Am I eligible for the free upgrade?
    See Apple - Free OS X Mountain Lion upgrade Program.
    For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
    Model Eligibility for Snow Leopard and Lion.
    Snow Leopard General requirements
      1. Mac computer with an Intel processor
      2. 1GB of memory
      3. 5GB of available disk space
      4. DVD drive for installation
      5. Some features require a compatible Internet service provider; fees may
          apply.
      6. Some features require Apple’s MobileMe service; fees and terms apply.
    Lion System Requirements
      1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
          Xeon processor
      2. 2GB of memory
      3. OS X v10.6.6 or later (v10.6.8 recommended)
      4. 7GB of available space
      5. Some features require an Apple ID; terms apply.

  • HT4009 How do I get a refund for in-App and i tune purchases made by a minor? I received an e-mail from Apple telling me what to do but I can not get it to work.

    How do I get a refund for in-App and i tune purchases made by a minor? I received an email from Apple with instructions but have not been able to get to a place where you make the request online.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I can transfer purchases made ​​by app iphone 4 iphone 5s? Tom tom type?

    I can transfer purchases made ​​by app iphone 4 iphone 5s? Tom tom type?

    It seems to me that the apps are not compatible with each iphone 4 and iphone 5 s. Will verify, however, thank you.

  • Im switching email accounts on my itunes account am the computer isnt recognizing purchases made from my other account on the new one (apps). How can I sign in with my new account and get the purchases apps on both accounts?

    Im switching email accounts on my itunes account am the computer isnt recognizing purchases made from my other account on the new one (apps). How can I sign in with my new account and get the purchases apps on both accounts?

    This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
    This is a picture of what it looks like now:
    http://tinypic.com/r/107quxu/7
    As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
    any way to get around that?

  • I'm trying to purchase extra content on some of my apps and it says "contact iTunes support to complete this transaction." how can I fix this? My credit card is valid and I've made extra content purchases before and it's worked.

    I'm trying to purchase extra content on some of my apps and it says "contact iTunes support to complete this transaction." how can I fix this? My credit card is valid and I've made extra content purchases before and it's worked.

    As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption

  • HT4009 There was an unauthorized in app purchase done on my account and I'd like to know how I can get that refunded.

    I noticed on my credit card statement that something had been purchased on my phone through iTunes I however did not purchase the in-app game and I would like to know when I can get that refunded.

    Check your e-mail receipt, in there you can click Report a problem link.

  • HT4009 Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

    Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

    Try a soft-reset and see if it works after your phone has restarted (it seems ot have fixed the error for a number of people on here) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • HT4009 refund for in-app purchases made by minor

    how do I submit for a refund for in-app purchases made by a minor?

    Click here and ask the iTunes Store staff for a refund.
    (103881)

Maybe you are looking for

  • Adding a Movie in iTunes.

    when i'm adding a movie in itunes the movie is placed in Homevideo folder i want the movie to be placed in Movie folder. Why is it placed in Homevideo folder?

  • How to post stock and what transaction codes

    Hi gurus If I created new material how can I post stock in to the material to process. Ex:MMBE for stock checking. But what is the t -code to enter some stock at materila. also how what other transaction I can for stock posting at various scenarios.(

  • Copying PDF data to context

    Hi, I am working on Web Dynpro  Java (SP 13) offline forms. User has to fill the form offline and upload it. Data will be copied to web dynpro  application. I am using WDInteractiveFormHelper.transferPDFDataIntoContext method for coping data. If the

  • Layouts problem after upgrade

    Hello, I have a problem after upgrade from 2007 to 8.81 PL 05. Since we upgrade SAP, the layout changed. For example, in a credit note if it has 3 lines, in the layout will appear 2 lines in a page and 1 in other page. if the credit note has 4 lines,

  • Error message 1500

    When downloading the trial version of Photoshop Lightroom 5.6 64-bit I am receiving the following error message: Error 1500.Another installation is in progress.  You must complete that installation before continuing this one. I have closed all progra