HT4009 In game purchase hasn't shown up (clash of clans)
Hi, I purchased 14.98 worth of gems in clash of clans yesterday morning (a little over 24 hours ago). I still haven't recieved them and supercell's support team has not gotten back to me since yesterday. I was wondering if there's anything else I can do?
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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HT201272 can not purchases sack of gems from clash of clans geme
can not purchases sack of gems from clash of clans game help me plese ..
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you are having a different problem ... ? -
I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Cannot purchase of gem in my clash of clan.
Cannot purchase of gem in my clash of clan. Please help.
First, you need to provide more information. What happens when you try this? What error message do you get? Have you tried to contact iTunes support for purchase problems?
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I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
HT4009 Why can't I buy gems in clash of clans? Says unable to make purchase
Well I went to buy gems in clash of clans? And it says 'unable to complete purchase: please contact iTunes support. I don't know what to do?
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
HT1491 your purchase cannot be compleated in clash of clans store for gems
Well im going to in app purchase on the game i play Clash Of Clans By:SuperErcle and it Says This Purchase Cannot Be Compleated visit www.apple.come/support/ww.
You have to contact iTune Store Support about this. You can email them here. Clck on Purchases, Billing and Redemption.
https://expresslane.apple.com/Issues.action -
Can someone help me to find the game center i used for my clash of clans village
i play clash fo clans on ym ipod but i just got the pc version and its android. i know how to link them both so you can get the account onto my pc but when i press i want to link to another device it says "the current village is attached to a different game centre account than the one your logged into. but the problem is i dont know what game centre i logged into when i first got clash of clash. can someone plz help me.
Hello DvLNeonZz
On your iOS device you can go to Settings > Game Center to see what you ID is to get it linked up for the game.
Using Game Center
http://support.apple.com/kb/ht4314
Regards,
-Norm G. -
Game center and another using by clash of clans even when i change password!
hi.
please answer me
im sing in my apple id(game center only) to a iphone.and open clash of clans and my clan Is seen.
Then I went to the game center and got out of the iPhone.
But my land is still in the phone and can be played with my land
The bad news is that I no longer have access to the iPhone!!!
I've changed my Apple ID password but he still goes into my game
What do I do?? Gem I have bought the game and he had to ruin my effortsTry:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Sign out of Game Center and then sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
Someone connected to my Clash of clans account. Help me please.
Have you given your information to anyone? Family, friend?
Did you have another device with Game Center on it? Did you give a new owner of a device any passwords?
Do you share apple account with a family member?
Do you have a rescue email set up in your Apple account, with security questions?
I suggest you set up a new email account, write everything down and keep it in a safe place.
New email account and password. Not so easy that it can be hacked.
In your iTunes account on the computer. Login and change security questions, password and rescue email.
Again, make sure your password is not easy to guess. Same with security questions.
Write it all down and keep it somewhere safe.
I recommend a password keeper called Enpass. You can store 10 cards with user names, passwords, notes and account numbers in the free version.
Then you only have to remember one complicated password to open Enpass and retrieve your information.
If all else fails, contact apple support. -
Your purchase could not be completed clash of clans??
Lol What's that im add cash in my account when im join Clash of clans and buy Gems
say to me your purchase could not be completed ?!?!?!@
Im Now Lose my money For nothing , and I think Apple Wil fix This !#!
Pls Help me to Fix my problem really im lose my money For Nothing !!im contact itunes support nothing yet !!
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HT4009 Why can't I buy gems in clash of clans?
Can't buy gems in clash of clans. It says to contact apple support. Please help
http://www.apple.com/emea/support/itunes/contact.html
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HT4009 i can not purchase Gems in Clash of clans, Please tell me know ?
How can i purchase some Gems in-App Clash of clans, and now i have 14$ in Apple store. Help me please ?
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Where i can see the reciept purchase of my clash of clans gems
I want to see a receipt purchase of my gems in clash of clans for game purposes
Apple do not provide this facility.
Your phone service provider can block the phone from further use (even with another SIM card) if you have the IMEI number; this will of course disable the 'Find My iPhone' facility even if it's set up in the first place.
You can't track a phone using the serial number. Its only value is in identifying the phone as yours if it comes to light. -
On ipad 2 game clash of clans keeps crashing. Any advice?
The games i play i.e. Clash of clans and others are constantly crashing. Is there any solution? Bad internet? Get new Internet? I need help thanks.
Hey biswachk,
If you're experiencing issues with apps from the App Store on your iPad, try the steps in the following article to resolve the issue:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Best,
Delgadoh
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