HT4009 Its so unfair every time i try to purchase an app with my gift card it sas the purchase couldnt be completed someone please help me
Its so unfair every time i try to make a purchase on the app store it sas my purchase coudnt be completed someone please help me
Contact iTunes
Apple - Support - iTunes - Contact Us
Similar Messages
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On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?
Hey Packerz48,
Sounds like you might have an Apple Store Gift Card instead of an iTunes Gift Card.
You can use your Apple Store Gift Card at the Apple Online Store or Apple Retail Store. iTunes Gift Card or iTunes gift certificates are for for purchases on the iTunes Store, iBooks, App Store, and Mac App Store.
via: Redeem Apple and iTunes Gift Cards
http://www.apple.com/gift-cards/
All the best,
Delgadoh -
Hi just bought an iphone 4 today tried to activate the phone and it won't let me..I go through language ect and it says activateing iphone may take a few mins then just stops and message on screen says that the sim carrier is not supported and please use the sim which came with the phone(which i am..& have tried another sim and still not working)........It wont let me bypass have tried reseting phone and restarting it nothing helps????
Your iPhone is locked to the original carrier who sold it
Only they can unlock it
The sim the iPhone refers to is the one the iPhone is locked to
You will have to contact them -
Every time I try to update an app or download from iTunes a message appears 'unknown error has occurred' can anyone help as to why this would happen and how to fix the problem? Thanks
Are you using a proxy or a VPN to connect to the internet? If you are, this is possibly the reason why. I suggest using anothe connection which is not a proxy.
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Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?
Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID. -
Every time i try to download an app it keeps telling me to put my info in and then its all there so i try to buy the app but it just keeps going in circles and never downloads.
and then i put my itunes gift cards on
Are you clicking Redeem under Quick Links right side of the iTunes Store window?
Well i already took my parents credit card off of my itunes
When you deleted your parents credit information did you select None?
Go back to Payment Type select the Edit button. Select None then click Done. -
every time I try to debug my app in Firefox the plugin crashes. anybody else have this problem? Its with more than one project too
You can set the pref dom.ipc.plugins.timeoutSecs to to -1 on the about:config page to disable the timeout.
* http://benjamin.smedbergs.us/blog/tag/hang/
*https://developer.mozilla.org/en/Plugins/Out_of_process_plugins/The_plugin_hang_detector -
How come I keep getting the unable to download error every time I try to download an app
Every time I try to download an app it will look like its downloading but it will say unable to download app at this time what do I do
Morning Chris 1012,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Hope this helps,
Mario -
How come every time i try to download a app it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?
Apple - Support - iTunes - Contact Us
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I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved to emails. Help! How do I get my iPhoto back?
Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.) -
I accientally synced my iPhone to 2 different computers. Now my older apps are on one computer and new apps are on another. Every time I try to sync all apps on one computer it takes the other apps of and just syncs what is on that computer - Help please
I cannot for the life of me figure this out.What you need to do is connect your phone to iTunes but do not click sync. Go to File at the top and click transfer purchases from phone, that'll put all your apps into iTunes. When it's done transferring, locate your phone on the sidebar and click it. Then find the apps option above the picture of your iphone, you can select which apps you want or don't want on your phone. After selecting your apps then you can sync. Once you do this you should never have your problem anymore.
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How come every time I try to get an app it make me do security questions n at the end no matter what, it tells me my session time has timed out???!
This is might because of your prior change in softwares. so first you have to do run '''sfc''' in run command. and then you see the specific problem which causes this . Since System File Checker (sfc) scan will make Windows replace corrupt or missing system files on your computer.
* Click Start>All Programs>Accessories>right-click Command Prompt, and select Run as Administrator.
* Click Continue or supply Administrator credentials if prompted.
* In the Command Prompt window type the following, and press Enter:
sfc /scannow
Refer this KB article for more information:
http://support.microsoft.com/kb/929833
See this is not a problem of firefox till now. You can check more with microsoft answers site. -
I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help?? Please...
You must first buy Snow Leopard from Apple: 800-MY-APPLE (in the US)
Make sure your system meets Snow Leopard's requirements:
Mac OS X 10.6 "Snow Leopard" System Requirements
To install Snow Leopard for the first time, you must have a Mac with:
An Intel processor
An internal or external DVD drive, or DVD or CD Sharing
At least 1 GB of RAM (additional RAM is recommended)
A built-in display or a display connected to an Apple-supplied video card supported by your computer
At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools -
I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?
where did you get this phone from
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i have a problem in buying zynga poker chips, every time i try to buy chips they tell me contacts itunes support and the the purchase always failed, i contacted zynga but they told me that i have to contact itunes because they don't know the problem ?
P.S i always use my credit money from gift cards to buy anything from itunes or in apps - purchasing.
so what do u think should i do ?Have you tried contacting iTunes support : http://www.apple.com/support/itunes/contact/ ?
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