HT4009 iTunes is not letting me make in app purchases,saying that I need to contact apple for support
Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing this and it cannot be that I have low fund and its a new iTunes account also..
Click here and request assistance.
(86259)
Similar Messages
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Newstand will not let me make in-app purchases. Any ideas ? Already deleted and reinstalled magazine app . (Maxim) new issues will not download, already checked settings .
Have restrictions been enabled?
Is it possible that in app purchases have been restricted? Also is it possible that there could be restrictions in place regarding content? Could ratings be in place for the magazines? -
Hello, I can not buy the Interior in-app purchases, says that I turned to Sapport.Pliz help me! Here's Your Purchase Could not be Completed.For assistance.contact Itunse Support
These are mainly user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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My itunes on my computer will not let me log in, because it says that the account has never been used. Help me.
Hello zahler4,
Welcome to the Apple Support Communities! This is a common alert message when your Apple ID has not yet been configured for use with the iTunes Store. To configure it, you should have the option to “Review” - at which time you can add a payment method to your account. For more information, check out this resource:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store - Apple Support
http://support.apple.com/en-us/HT201762
When using the store for the first time, you must provide a payment method. After you configure the account you can change your payment information to None:
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
http://support.apple.com/en-us/HT203905
Cheers,
Matt M. -
I am trying to update my itunes on my pc. After the download in complete, there is an error message telling me that Apple Application Support needs to be installed for Itunes to work. What do I do?? I've already unistalled and install the download four times and installed WinRAR. Still no success.
These are the steps mentioned in the article iPhone: Troubleshooting activation issues
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance. -
HT4009 Help! Every time when I try to make in app purchase n thy ask me to contact apple ....
Help !
I have just changed my iTunes' region to Thailand as local ( I'm from Australia n currently working here) n updated with my credit card acquired from Thailand too but every time when I try to make an in app purchase then it shows a message saying contact iTunes ....
What should I do to resolve this problem?You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??
Iphone will sync with one computer at a time.
When you sync to another it will delete the current content.
Make sure you have copied everything from your old computer to your new one first. -
I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
Ok so my problem is I put $100 on my account an it not letting me buy in app purchases an I'm ticked off to the max an idk how to fix this I bough in app the other day perfectly fine I need help bad HELP me
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My Iphone 4 is not letting me download anything. It says that paypal is not supported on my device. Anyone know how to fix it?
I'm having the same problem. Out of the blue this morning, my phone is telling me I cannot download any apps because paypal is not supported. I've been usinf paypal forever for iTunes/Apps. I tried the re-boot. Still getting the error. Any other ideas?
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I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update?
Please download iTunes from Apple.com and then sync your ipad.After which your ipad will appear on the right hand side upper corner of iTunes.Select your ipad and click check for update,once update has been found click update and follow the steps after that.
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I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/ -
Why won't my iPhone 6 connect to iTunes store when trying to make in App purchases?
Why won't my iPhone 6 connect to the iTunes store when trying to make in App purchases? Wifi and internet are working properly and all login/billing info is correct. Any thoughts?
Go to settings/itunes & app store tap on the apple ID then view Apple ID then tap on payment information and check that all is correct
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When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?
I have the same thing with my ipad "Bill's Ipad cannot be used because it requires itunes version 11.1 or later"
Thanks for help. -
i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.
Contact App Store support. They're the only folks who can help with account issues.
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