HT4009 my in-app purchase has not come through what can i do
my in-app purchase has not come through what can i do
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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HT4009 An In-App Purchase did not go through, yet I was still charged - how would I get reimbersed?
I purchased 900 donuts in The Simpons Tapped out, and it charged me, yet none of them showed up in game, and subsiquently did not allow me to load the game. I had to restore my iPod and the game came back with again, no donuts and still a charge of $50 on my credit card, how and who would I contact to get reimbersed? This apple website is a bit confusing for me to understand since I am unfamilar with it and would like to get a refund ASAP,
Thanks in advance for any help!See:
Refunds from the App Store or iTunes - Apple Club -
phone 5S is in constant rebooting mode, showing Apple Logo on screen and a hard reboot has not helped. What can I do?
Hello sherryfromindiana,
The article linked below details a number of tips that can help get your iPhone sorted and functioning again.
iOS: Not responding or does not turn on
http://support.apple.com/en-us/HT201412
Cheers,
Allen -
HT1444 when i try to update my apps it will not let me what can i do to fix this issue
when i try to update my apps on my iphone4 it will not let me what can i do to fix this issue
This is for your iPhone? You'll get better answers posting in the iPhone forum - you posted in the Mac OS Lion forum.
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Hi there,
Playing War of the Fallen and made 4 seperate in app purchases over a period of 4 days my credit card was charged each time but the purchases have not downloaded. I have reported it to ITUNES with no response!!!! Everytime I try to use the in app link to Zynga Support the website never loads, what should i do?
I want my money back or the items ive paid for....
Thank you.You've used the "Report a problem" link on your emailed receipt? We are all just users like you and can't help, unfortunately. Keep trying to contact them.
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My verification email has not come through
I am still awaiting my verification e-mail to come through it has been over a week please can someone explain what i should do next? Until it is sorted i cannot purchase anything
Try creating an account without a credit card again. Can you create one with that same email address?
If not, try checking your junk mail filters and/or your spam folder for an email from Apple. -
I am trying to reset a new password. I have forgotton the secuity questions, and I have asked for an email twice, but this has still not come in.
HOw long does it take?*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.
See:
*http://kb.mozillazine.org/Deleting_autocomplete_entries
You can also remove a saved password here:
* Firefox > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"
See also Password Manager:
*http://kb.mozillazine.org/Password_Manager -
When I try to download a book from IBooks I get the message "your PUrchase Could Not be Completed" I've gotten books downloaded before, but not since the most recent OS upgrade to 7.0.4
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
HT3702 my itunes app purchase will not go through
i try to purchase an in app item and it refuses to allow me
Click here and ask the iTunes Store staff for assistance.
(107621) -
HT4009 It says "Your purchase could not be completed" what does that mean?
I've been trying to buy some gems for clash of clans but it is not allowing me to do so! I need help!
Me to
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I have followed the instructions on the apple support pages and still cannot get my phone to work. It continues to show the iTunes USB picture and is not recognised on my iTunes on the windows PC. When I connect the phone to my iMac it shows no data and says I can restore to factory setting. However if I do this will all my data be erased? How do I get my phone and data back? I have saved most of the photos that were on the phone but all my contact details and messages are stored and I really need to get them back! Would have limited memory on the phone when trying to update caused this problem?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
I have rebooted my phone twice already and also have turned off my wifi and turned it back on. Is their any solution for this error?
Sounds like a case for the iTunes store support.
Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send the iTunes store support en email explaining your situation. They should be able to look into it.
Good luck -
"Your purchase could not be completed" what can I do to fix this?
Im having this problem over and over again when trying to buy gems on clash of clans with my 50$ credit on my account so I tried to contact itunes support and they only telling me they cant do nothing so now I ask what do you except me to do with this 50 bucks just to throw it to the trash can??
Sounds like a case for the iTunes store support.
Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send the iTunes store support en email explaining your situation. They should be able to look into it.
Good luck -
HT203167 in app purchase did not download
in app purchase did not download. What do I do? I retstarted app. Updated app. Rebooted phone. Any other ideas?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?
You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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