HT4009 My In App Purchase is gone after updating the app!
So I Update my game App Fish with Attitude and Fashion Design World, after the update finished I went back into the games
But my progress was lost and do we're my in app purchases. I reported the problem to the app creator and all in app purchases are handled by itunes.
So I then went into my account to try and report it but the teport a problem link sends me to the homepage. At this point I'm getting frustrated because I can't
To find a proper answer or link that can help me and the other thing is that I don't want to lose my game progress and purchases. What do I Do?
You will have to contact iTunes Support to get help:
https://expresslane.apple.com/Issues.action
Select the options which best apply to your issue. You will have a chance to include a written description before you submit the request. iTunes Support will get back to you via email, usually within 24 hours.
Good Luck!
Cheers,
GB
Similar Messages
-
Re: after updating the app Flight Tycoon, I cannot access the game. Each time I click on the app it goes back to the main page.
Send a bug report. And wait for an update.
OR
uninstall and re-instal the game all over. -
I need help please. I have 6 apps updates shown on on the upper right corner of the app store icon. When i tried to open the apps store and go to updates, the apps that need to be updated were not appearing therefore i have no idea what those apps are so that i can update them. Please give some solutions please
isthisonetaken wrote:
I'm having this problem. It started yesterday. I have 2 updates, but when I open the App Store, they won't appear.
Do you have apps purchased with a differnt AppleID?
For example, mine shows 12 updates but only 2 show up as being available.
The others are on my daughters account.
I log out of my iTunes account and log in with hers and those updates show up. -
HT204370 Purchased movie gone after update
I had purchased the movie Bolt! aaages ago and it was always in my library. After updating to iTunes 11.0 (I guess) it's just gone. What happened? And how do I get it back??
same problem here!!!!!
@jodyask
arrogant little timewaster
this is an embedded device.
what exCTLY ARE WE SUPPOSED TO DO TO NANNY APPLE'S UNFINISHED TAT? -
Apps won't load after all the apps got updated, why?
Hi all,
I have recently updated most of my apps on my ipod touch (2nd gen) and realized none of the apps would work, I was wondering what the problem might be?
I went to an apple store and showed it to one of the guy and he said I should just restore my ipod, but that means I will simply restore everything to the factory setting.
I was thinking if it's because my software version is currently on 2.2.1 and I will need to pay $5.99 AUD for an ipod touch software update to v3.1 software for the apps to work?
Thanks in advance.
WaynosWelcome to the discussions,
did you reset the ipod by holding the sleep and home button until the Apple logo comes up again after the app updates?
Did you check the apps in the store about the system requirements? Some do need 3.0 or above to work correctly. Or see the developers page for more details. -
After downloading iOS 7 on my iPad mini I cannot download apps from the Apps store. Likewise I cannot update the existing apps which needed updating. In addition apps would just close or hang up.please help. How can I correct these?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
I'm curious...
What happens when you attempt to download from the App store? -
Certain apps "reset" to waiting after accessing the App Store
I accessed the App Store from my phone and now there are a group of apps that have sort of "reset" and pull out of how I have organized them, show greyed out and say waiting with a progress bar. This doesn't go away. How do I fix this?
Crystal
iPhone 4, iOS 5.0.1Thanks. Tried updating my security number without success. It seems a second complication is that I am currently resident in Norway with a UK credit card registered in the UK App Store. It seems the UK App Store refuses to accept the billing address post code (zip code) for my credit card as it is not a recognized UK code. This was not a problem before the upgrade to iOS 7. Both my old iPad and iPad mini worked fine before and I have a couple of hundred apps on them. Now neither will allow me to download new apps, though I am able to update current ones. I have also recently purchased a new iPad and I find it won't display already purchased apps. However, I can download many of my already purchased apps directly from the App Store, but by no means everyone. And I am unable to download any Apps not previously purchased.
I don't want to change to the Norwegian store, both because of the incompatibility of apps in different countries and for linguistic reasons, not to mention the need to change them again in a couple of years time. Is there a simple way to get around this computer inflexibility? would be grateful for all good suggestions! -
im trying to fix this and have already synced my phone with itunes and restarted my phone, but nothing is working. does anyone know how to fix this?
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
someone plzz help me i m so confused!!!
Try resetting the phone. Push both the home and lock button at the same time until it goes off. Keep them pushed until the Apple logo come up...
Also, try deleting the app and downloading it again. -
Legacy component was gone after updated the sound library
Hi there,
I found an update sound library option in my GB 10.0.2. After the updates, my 'Legacy' component was removed. Could anyone help me how I can get it back? Thanks.
CatherineHi
I have never heard that the antivirus software has a bad influence on the sound, speakers or the sound driver.
What you can do is to check the device manager if there are some yellow exclamation marks.
Try also to reinstall the sound driver. Check the Toshiba driver page. -
Hi,
I was wondering if you could help me with my predicament i have with the question i have above if you could help that would be much appreciated.
Thanks
RRThen why does it show the pdf files as book covers with different colours and then as they are scanned, switches to the first page?
-
After updating the app blitz brigade, the app disapears from the screen and is not available anymore. It is not possible to download it again because there is no cloud behind it anymore in the app store. But I made in app buys, so I spend a lot of money and now I can not acces the game. Does anybody know how I can get acces again to my game and get my levels back as well?
You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
Hey there i downloaded apps using another apple id than the one am using right now and i need to update the apps they keep asking me for the old one that i dont have any more what to do please
Apps are permanently tied to the ID used to purchase them.
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and re-set th password for the old one.
Then, log into the app store with it and update the apps purchased with that ID. -
Apps gone after update iPot toch touch to 5.0.1
My guess is that the apps were not in the iTunes library on the computer on which you did the update. Apps )and ther items like music)are nt in the backu that iTunes makes as the first step of the backup.
To redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
In app purchase to work after 6 months using Auto renewable subscription
How to start the in app purchase to work after 6 months using Auto renewable subscription. And is it possible to track the apple id used for in app purchase
Hi Mimanshu,
Thanks for your reply but i've already created an auto renewable subscription and a Multi Issue with i-Tunes Subscription Multi Issue with i-Tunes Subscription and the product id of the subscription in DPS App Builder and enable Newstand for the app. I tested in sandbox environment and looks good.
The problem is when i try to upload the binary gives me the same message. I've to submit this urgent because my client want to have this in app store in December.
Thanks in advance.
Regards
Pedro
Maybe you are looking for
-
Where is the Just added link in iTunes 10.7
Updated to iTunes 10.7, where is the Just Added link hiddden, It was there last week.
-
21.5in iMac 2011 -Display Help
Today I bought a secondary 21.5in HP Monitor for my iMac. (Dual Display Setup) Currently neither my iMac (OSX MNT Lion) or the display can see each other. I am using a Belkin Thunderbolt to HDMI connector and then an HDMI to DVI-D cable. Is there som
-
Purchasing custom reports parameter
Hi, Other than p_conc_request_id parameter, is there any other parameter needs to be created in custom reports for purchasing? Please help. Thanks.
-
HI All, I wan to create a simple WCF/REST service and deployed to SharePoint server , i have created some sample svc file and put in to _vti_bin folder using SharePoint solution using vs 2013 but its not accessible from IIS its always asking the W
-
Keychain corrupt, what to do
Keychain does not recognize login password. Is it corrupted? If it is, what do you do?