HT4009 Not able to purchase in-app-purchase in Clash of Clans

Hi,
I'm having problem on buying in-app-purchase of Gems in Clash of Clans app
Error hit
Your purchase could not be completed
For assitance, contact iTunes Support at www.apple.com/support/itunes/ww/.
Kindly assist
Thanks

Contact iTunes support using the link below.
http://www.apple.com/emea/support/itunes/contact.html

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HT4009 how can i purchase ingame clash of clans gems

I have linked a credit card , it says failed for assistance, contact itunes support at www.apple.com/support/itunes/ww
and now i ma here

Click here and request assistance.
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I am not able to purchase apps, I'm not getting any error alerts. I just get no response when I attempt to purchase. Also when I attempt to use a search engine to find a itunes app I just get redirected.

I am not able to purchase itune apps. I do not receive a error message.
I do not get a response when I attempt to purchase.
When I use a search engine to find a app and it is to be
Found at the itunes site I get redirected.

Have you tried resetting and restarting > iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Or restoring > iTunes: Restoring iOS software

I am not able to download free apps. A message comes up telling me that I havent purchased anything from the app store. What do I do?

i am not able to download free apps. A message comes up telling me that I havent purchased anything from the app store. What do I do?

When you set up your Apple ID, did you enter a credit card? That's usually all you need to do. Even for free apps. Also, the credit card need to be issued in the country of the App Store you use. Now, there is a way to set up an Apple ID without a credit card, but it's (IMHO) a good idea to have one on the account incase you ever do want to purchase a paid for app, or want to make an in-app purchase. I've had a CC tied to my Apple ID for several years now. Not once have I had a charge that wasn't mine or any billing issues whatsoever.

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My Date and time settings are correct, what does this have to do with my iTunes store purchase and iTunes account?????
what is going on here? what is wrong? and what do I need to do to fix this?
is the iTunes store system down?
I have tried to download a app game and now the game is in waiting mode and I can't delete it off from my iPod Touch and it is not showing in my computer apps lists just in my iPod Touch.
Mrs Trisha Foster

*Think I Fixed It!*
Used Keychain Utility to remove all untrusted and expired certificates. I had several. And I removed all stored passwords related to iTunes. Quit out of iTunes. Came back into iTunes. Logged out of my iTunes Store account (which it would not let me do before this). And logged back in. All is good now.
Could be coincidental I suppose but I had only moments before tried to log out of the iTunes Store account before doing the above and it was not working then.
Be cautious. Don't delete any certs that don't have RED X's on them.

TS1646 my account is not able to purchase

HI.
the issue of my account is that i am not able to purchase the stuff in app store. possibly, it might cause by my bank card. just i am awared my card is not a credit card , it is a debit card. so i got the issues for the last payment and it maight lead to this payment issue for me. but i really need the service as soon as possible. do you think purchase a Itunes gift card to assist me buying is a good idea? any help can do for me ? i am looking for some good news from you!
THANKS
<Email Edited by Host>

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined. Do you have a credit card that you could use instead (credit cards are generally considered safer than debit cards anyway) ?
Are gift cards available in your country ? They are not available in all countries, and they are country-specific i.e. they can only be used in their country of issue on account based in that country.

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What happens when you try ? You have in-app purchases (Settings > General > Restrictions > In-App Purchases) turned 'on' ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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What happens when you try to buy something ? If you are still getting the disabled message then since resetting your password have you logged out of your account on your device (by tapping on your id in Settings > iTunes & App Store) or computer's iTunes (Store > Sign Out menu option) and then logged back in so as to 'refresh' the account on it ?
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

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Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

On my Iphone, i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

TS3297 Not able to purchase from itunes store problem occuring due to security question

Not able to purchase because security answer forgoten

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions

How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87687)

HT2589 I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?

I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

"You're not able to purchase this product in your ...

Second time posting this, as the first apparently failed...
I've been subscribing to the Unlimited US plan for a few years now, as all of my family and most of my friends live in various parts of the US. For some reason, today, when I went to renew my subscription (which expires in 6 days), I got the message, "You're not able to purchase this product in your region.". I've never had this problem from Prague before and I can't understand why I'm having it now.
Is there some reason for this or is it just a glitch that will soon be corrected?

Nevermind... Whatever the problem was, it appears to have corrected itself.
Thanks

HT4009 Not able to purchase in-app-purchase in Clash of Clans

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