HT4009 Purchased paradise cove pearls and have not recieved

I purchased a bundle of pearl on paradise cove pocket gems game but they have mo added them to the game so i emailed them with the information i was told to email it has been three weeks since then and i have no recieved them . Has any one else had this problem if so please let me kno what i can do to get what i purchased or a refund . Thanks

Hi lawragatajar,
Sorry to hear you haven't received your Gamers' Club Unlocked welcome packet yet! Customers should typically receive them by e-mail within 2-3 business days of enrollment, so I'd be glad to help you out.
I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

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I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?

Perhaps this web page will help: http://support.apple.com/kb/ht1229
But I must point out that leaving the iPhoto Library on the external is worth considering. Your internal drive would be better off without having to carry the photos.
When you booted with the external connected and you were asked for the library, did you try navigating to the Library in on the external drive?

I purchased a replacement PC and have not been able to install/activate my Adobe Acrobat 7.0 Professional. Any suggestions.

I purchased a replacement PC and have not been able to install/activate my Adobe Acrobat 7.0 Professional. Any suggestions?

You need to install a special version using a special serial number... see the following:
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

HT5312 i have requested the rescue email several times and have not recieved it in my email

i am trying to acces itunes on my iphone 4 but i have forgotten my security questions and have requested the rescue email several times but have not gotten it help

Hi ChrisMichaelson,
Based on your description, you may need to have your iPod serviced, or at least evaluated. You may find the following page helpful:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
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I purchased the 20gb of data was charged and have not recieved it yet

I have called apple noone is helping me and its getting frustrating.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html

I purchased Adobe Design Standard in June 1993 and have not downloaded it until now. when I click on the software on my account there is no download button. How can I download the software I purchased so long ago? I hope it is not money down the drain. Is

I purchased Adobe Design Standard in June 1993 and have not downloaded it until now. when I click on the software on my account there is no download button. How can I download the software I purchased so long ago? I hope it is not money down the drain. Is there any phone number available so I can talk to an Adobe employee?

Which version of Design Standard are you asking about? I don't think any Creative Suite packages existed in 1993. I think the first CS came out in 2003.

I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software My order number: MENA 9723990859

I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software
My order number: MENA 9723990859

you can download and start your 30 day trial any time. when your serial number arrives, you can activate your trial to the time-unlimited version.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
The e-mail address is correct and I've consulted the inbox and the trashbox without result. And I don't know how to contact the seller Adobe...

Hi Jose,
After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
Best,
Sara

I purchased Adobe Acrobat Pro and have tried to install this twice and I am not able to install this?

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Can you describe exactly the steps and behavior that you are experiencing? There really isn't enough detail in your description to assist you.

I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails

I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails

Sometimes, the e-mails wind up accidentally in your Trash or Junk folder. Check there.

HT1577 i purchased a promo within an app and have not received it yet

Smurf Village:
hey!! did anyone purchase Smurfberries with the promo yesterday and not get their berries? i tried to purchase the first offer of $4.99 but it did not go through. then the only one offered to me was the $12.99 one , so I bought it. I was charged for BOTH and have not received my Smurfberries yet!! how do I report a problem?
thanks!

Hi Brian,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue with an in-app purchase, you've made the purchase but haven't received it yet. Take a look at the article linked below, it provides information that can help you resolve issues with missing in-app purchases.
If you don’t see your in-app purchases - Apple Support
Also, you may want ensure restriction settings aren’t preventing In-App Purchases on your device as shown here:
Use restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support
Take care,
-Jason

HT4009 im trying to do an in app puchase and it says go to support at itunes - i dont have any restrictions and have not had problems installing apps????

im trying to do an in app puchase and it says go to support at itunes - i dont have any restrictions and have not had problems installing apps????

Well that was a jerk reply, thanks for no help 'gdgmacguy'. I have the same problem and have already contacted support regarding the matter. Hang tight Scottyp, I will post any resolution I find or receive from support for us and others coming here for help.

I initially set up Sync on my desk top but want my Favorites of my laptop to be on the server and have not set up my laptop yet. How do I replace the data on the server with my laptop info?

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Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts.

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HT4009 Purchased paradise cove pearls and have not recieved

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