HT4009 Purchasing gems on the clash of clans game. It tells me to contact customer support This happens a lot and support takes the block off my account and everything works fine. Looking forward to y'all resolving my issue Ryan Hinger

Purchasing gems on the clash of clans game. It tells me to contact customer support This happens a lot and support takes the block off my account and everything works fine. Looking forward to y'all resolving my issue Ryan Hinger

If you are getting a message to contact iTunes support then only they can help you (these are user-to-user forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?

I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forum we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

In the Clash of clans game it won't let me buy gems

In the Clash of clans game it won't let me buy gems? can anyone help me?

What happens when you try?
Go to the developer's support site
Contact iTunes
Apple - Support - iTunes - Contact Us

HT1491 I cannot but gems in my clash of clans game using itunes card in my apple ID. I already redeemed my card

Hello,
I cannot buy gems in my clash of clans game using redeemed I tunes card. I still have 30 dollars. When I try to buy gems, is says "YOUR PURCHASE CANNOT BE COMPLETED" I already done this before and it was okay. I was able to buy gems. Now, I cannot buy gems. Please fix this.

we can not fix anything for you, as we are just users of Apple products like you. Contact iTunes support for further assistance.http://www.apple.com/support/itunes/contact/

WhyI payment item in clash of clans game once time nexttime donot payment ? It show messenger Please contace itune support to complete this transaction

WhyI payment item in clash of clans game once time nexttime donot payment ?
It show messenger Please contace itune support to complete this transaction

These are user-to-user forums, if you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I keep getting a message pop up the first time I open Photoshop CC for the day, "we sorry, we can't connect to adobe server at this time...I followed instructions to turn off my antivirus and firewall, then open it. But the problem still remains. What can

I keep getting a message pop up the first time I open Photoshop CC for the day, "we sorry, we can't connect to adobe server at this time...I followed instructions to turn off my antivirus and firewall, then open it. But the problem still remains. What can be done?

Moving this discussion to the Creative Cloud Download & Install forum.
R.O.B. please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error between the computer and our activation server.

TS1702 Hi, I can not purchase gems in app Clash of clan, Help me please

Hi
My name is Tung, I from Vietnam. I used visa card of Agribank and it is my card, my idevice is new iPad
I buy app of appstore on my ipad no problem but can't purchases in-app ( can not purchase gems in game Clash of clan" because I see pop-up "Your purchase could not be completed. For assistance, contact Itunes Support"
I hoped that your reply will arrive soon and my problem can be fixed by you or you can guide me how to fix it.
Thanks and sorry for my English so bad

o0aime0o wrote:
... but can't purchases in-app ( can not purchase gems in game Clash of clan" because I see pop-up "Your purchase could not be completed. For assistance, contact Itunes Support"
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1420 When trying to buy gems (I have $50 credit) in "Clash of Clans" game I get: "Unable to Purchase. This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID first purchase the app? Which app?

When trying to buy gems on the "Clash of Clans" game I get the following:
"Unable to Purchase. This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the App."
I redeemed the itunes voucher on the same Apple ID I want to buy the gems with?
What do I do from here.

You will only be able to buy items in an app if you are signed into and use the same account that you originally bought that app with - is that the account that you are signed into ?

TS1292 i can't buy gem in a clash of clans!!!!! why?!

i can't buy gem in a clash of clans!!!!! why?!

What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you are having a different problem then some info as to what happens would help.

Everytime i try to buy gems from clash of clans game i receive the following message (your purchase could not be completed) what should i do?

everytime i try to buy gems from clash of clans game i receive the following message (your purchase could not be completed) what should i do?

Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html

I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem when you try to buy them ... ?

HT1933 My iPod touch is unable to purchase gems in the clash of clans app. My iTunes account works and the billing address is correct. Help please

My iPod touch is unable to purchase gems in the clash of clans app. My iTunes account works and the billing address is correct. Help please

It says purchase can't be completed

TS3297 i can,t buy the gem on clash of clans game!!! WHY?????

i can,t buy the gem on clash of clans game!!! WHY?????

What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

Why is my app in the app store is all need to purchase with visa and such other things? As a example i wanted to update the clash of clan apps, but it keep saying that i have to do a billing thing. Please help me.

Im currently new to this iphone. Im using iphone 5s with a version iOS 7.1.1. My problem is what is wrong with my app store? It keep telling me to update my billing method. Was all apps in the app store is need to be purchase. Such as i wanted to update my clash of clan game. It keep telling me to fill in my billing method. I already fill in the billing method, but it say that "There is a billing problem with a previous purchase. Please update you payment method. " i don't know why he keep telling me this even though in my visa card got money. Please help me with this problem

This is incorrect. "There is a billing problem with a previous purchase. Please update you payment method. " means you have made a purchase and iTunes/Apple hasn't received the finds for it yet. hence the "There is a billing problem with a previous purchase. Please update you payment method. ". This means you would need to either use an iTunes gift card to pay it off or another debit or credit card that is currently on the account.

HT4009 Purchasing gems on the clash of clans game. It tells me to contact customer support This happens a lot and support takes the block off my account and everything works fine. Looking forward to y'all resolving my issue Ryan Hinger

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