HT4009 "Sorry, your device doesn't support the payment". Trying to make in app purchase.
Hi, i am trying to make an in app purchase in the game Iron Force, but keep getting a screen pop up that says "Sorry, your device doesn't support the payment". I have already tried to trouble shoot this, I went into settings and made sure in app purchases were on, I also checked my I tunes account and verified my info. Also I have hard reset the phone, and the app, turned the phone off and on, deleted the app and reinstalled it on my iphone. I am stuck, if anyone can help me that would be great. Thank you.
Have you done as the message says and contacted iTunes Support (these are user-to-user forums) ? If not then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How can i solve the contact itunes support issue when trying to make in app purchases
how can i solve the "please contact itunes support" issue when trying to make in app purchases? my account has available credit from a gift card
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I am running OS X 10.9
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I have a Curve 8300. With OS v4.5.0.81. And I am on a BB Social network plan through my cell providor "Fido".
I mainly use it for Facebook & Twitter and have no problems using either app. However I was prompted for an update for my twitter recently but wasn't near a wifi spot to update. Just decided to update today at home where I do have wifi. However when I go to do the update, it gives me the following error:
"Sorry your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones"
I have scoured for answers but haven't had much luck. I tried checking for OS updates. I apparently have the most current one that my phone will support. I uninstalled twitter and then tried to reinstall it via the twitter Icon on my phone. Got the same error. Tried reinstalling it through app world, it installed just fine. However it installed the version that I had previously had. So I went to twitter's settings and checked for updates. It prompted for one as I expected it would. And when I tried to get the update. It gave me that error again. I can use twitter as it is, but I don't see why my phone shouldn't be able to get all the updates for various apps. Is it a software compatability issue? Is it a hardware compatability issue? Is there anything I can do to get the update or do I just have a phone that won't take some app updates?Hi and welcome to the forums!
The 8300 is not listed in the device upgrade table for Blackberry device OS v5.0. The newer versions of apps like Twitter and Facebook require device OS v5.0 to run correctly. Might be time to consider a new device!
Thanks,
Bifocals
BlackBerry Device Software 5.0 main support page
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
App World - Sorry, your device does not meet the system requirements that are needed
Hi, I’ve just got a blackberry which is my first. I am new to this. I'm trying to download the App World on my phone because I would like to get some applications on my phone. As I try to download the App World it says "Sorry, your device does not meet the system requirements that are needed to support Blackberry App World." I have tried to download this on my computer Via Cable and on my Blackberry Via the Browser. If this doesn’t work for my blackberry is there any way around this so I can download applications from somewhere else.
Network Provider: 02
Network Plan: Pay As You Go
Thanks.Hi, thanks. Is this something my provider can activate free of charge or does this come at a monthly payment?
Can someone provide a bit of information about this please.
Thanks. -
HT201272 I cannot connect to the I store to make in-app purchases
I have tried to make in app purchases such as more puzzle packs, and have not been able to do so in months. I've contacted apple support and no one knows how to help me. When I select an in app purchase, the little swirly thing just keeps going around as if iit were "thinking." then nothing happens. I've contacted app developers and they're as stumped as I am. Did anyone have this problem or have some advice for me. Thank you.
This Apple article might help you out -> iTunes: Advanced iTunes Store troubleshooting
I tend to look at the security software first, if a problem starts happening after updating an application. -
Trying to make in app purchase and it keeps telling me I have to contact apple support. Any hints?
Trying to make in app purchase and it keeps telling me to contact apple support. Any hints?
Contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html -
Why does it say to contact customer support when I go to make a app purchase.
Why does it say to contact customer support when I go to make a app purchase.
We are all just other user's like you.
To ask them, go to > Apple - Support - Mac App Store - Contact Support -
II'M trying to make an in app purchase and this error keeps coming up on my phone. I can still make purchases on my iPad though....
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.
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I can't make any in-app purchases anymore on my IPad. Customer support says its a problem with terms and agreements and they can't help me since they don' t know what it is. I can still buy on my PC and my old iPad just not my new one. I used to be able to buy but not anymore. Can anyone help me?
Click here and request assistance.
(80403) -
Hi My name is Tibor Madarasi i purchased a Blackberry 8900 brand new i can't install app world i instaled the updates for this phone (v4.2.0.85)still can install app world i receive the error "axError.gif Sorry, your device does not meet the system requirements that are needed to support BlackBerry App World." I'm using O2 network in London UK Please advice me Regards
Message Edited by MichelleK on 06-15-2009 09:53 AMffbizz wrote:
I hate this bold 9700 series 2 no carrier and find it to be a pathetic product backed up by even more pathetic support so I have decided to use it as a torch. There is an app for this but it requires app world first. Are you trying to say that I MUST have a carrier and they will resolve this issue but otherwise RIM cannot do anything about their own product?
Hello and Welcome to the Forums!
We are so sorry that you are having so many difficulties. While many experience the same (a search here will reveal that fact), there are also many who have very positive experiences with their BB. Not every device is suitable for everyone -- which IMHO is why there are so many choices.
In addition, but for AppWorld, front line support for BB's is, by contract, not provided by RIM. The carriers and authorized resellers are responsible for front line formal support to end users. It is possible to bypass your carrier and seek assistance direct from RIM, but such involves fees since you are bypassing your support agreement with your carrier. The "Support and Services" tab toward the top of these forum pages provide information about that. But, if you do go through your carrier for support, they can escalate into RIM at no fee to you if they so choose to.
As to AppWorld Support (beyond what we volunteer to provide in these forums), that is available via this portal:
https://www.blackberry.com/CSOHelp/index.do?ft=generic
If you choose to submit to them in this manner, then please use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums.
As to your question, RIM and the carriers both participate in AppWorld. My suspicion is that the carriers get a portion of the costs for the apps that are vended via AppWorld -- but that's just my suspicion. Hence, the use of AppWorld indeed requires a carrier (and, indeed, the proper data plan level from them).
But, AppWorld is merely a portal, vending apps that are (for the most part) developed by others. As such, it is not the only portal in the world for BB apps. There are a few, I think, apps that are exclusively vended via AppWorld...but I think that number is rather small. Consequently, if you desire an app that will allow your BB to function as you desire, you should seek out alternative vending portals. There are plenty.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I'm getting an error message when trying to make in-app purchases.
Error purchasing from App Store
Cannot connect to itunes Store (0)
I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.Here is an update and more information: I actually have two MBP's. One is a mid-2009 model and one is a new, mid-2012. I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently. This problem only occurs on the mid-2009 and not on the mid-2012. I have authorized both computers.
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I have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?
Update your iOS.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
Hi, I know how I can correct an inconsistency in the Firefox 4.0 beta 8, the error is: "sorry your browser is not support program by web dympro. "
In IE there is a compatibility option firexfox view settings but can correct this error.Hi, I know how I can correct an inconsistency in the Firefox 4.0 beta 8, the error is: "sorry your browser is not support program by web dympro. "
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I keep on getting this error message on my Yahoo and Safari all of a sudden;
You're almost there, but your web browser doesn’t support the newest version of Yahoo! Mail
The links it gives to upgrade don't work !
I have Safari Version 5.1.7 the latest for Snow Leapord. I get the same error message on Firefox and Google Crome aI even dowmloaded another Brower for Mac still got he same error message ! I have used the Disk Utility to rparir files and rest Safari. I have deleated Firefox then downloaded a fresh version, still the same error messages ! Please help it's driving me nutts.Perky --
You do not need any "Cleaner" app for Macs. I would not be at all surprised if that didn't actually damage your Mac, especially if it were MacDefender. Applejack is OK, but I'm not sure what it erased. Do you know?
You also don't need any Virus Barrier. That could also mess things up.
The fact that all of your browsers are now messed up indicates that it is not a Safari problem, but more system-wide.
Did you check here?
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/technical/
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