HT4009 Try to do a in app purchase for knights and dragon and it gets rejected tells me to contact iTunes support.
Try to do a in app purchase for knights and dragon and it gets rejected tells me to contact iTunes support. I checked to see if restriction was on. And I have done many in app purchases before
Click here and ask the iTunes Store staff for assistance.
(100708)
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I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.
I go to itunes support for complete my transaction,but I dont know what I have to do after
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I just purchased something and it tells me to contact iTunes support to complete the purchase? What does that mean? Please help.
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I just purchased something and it tells me to contact iTunes support to complete the purchase?
I just purchased something and it tells me to contact iTunes support to complete the purchase?
These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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I am trying to purchase gems in the game Dragonvale. When I complete the purchase there is an error that I can notco Pete the in app purchase. I need to contact iTunes support or try later. Any ideas?
It means exactly what it says.
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When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"
These are user-to-user forums, you can contact iTunes support via this page and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I am trying to purchase effects for my ipad amplitube. Every time I attempt to purchase it says to contact itunes support. I then get a box that says error "0".
It is impossible to get support so I hope someone can HELP!http://www.apple.com/support/itunes/contact/
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iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
Apple's official policy is purchases are final. You can contact customer service and ask about a refund but there is no standard procedure.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
You should perhaps disable features on your phone that simplify making purchases so as to make purchasing items a more focussed procedure.
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