HT4009 Trying to buy gems in 'clash of clans' but keeps coming up go on iTunes support the another message saying can't connect to iTunes why is this and what can I do?

Trying to buy gems in clash of clans but won't let says can not connect to iTunes I have wifi and can still purchase song in iTunes

First I will say good luck! I have been trying to have them fix mine for a couple days now and still can't make the purchase I need to in my own game in King's Empire that is actually really messing up my game. While none of the suggestions I have found to fix it have worked and support still hasn't fixed it either, I did read somewhere to set the date on your device ahead by a few years, click out of the date and time, then go back in and set it to auto again so it corrects the time itself. Then restart the device and see if it works. Again it didn't work for my problem, but I saw many who said it did work for them and they were having them same issues as we are. Otherwise, if that doesn't work, it looks like you and I will both be in the same boat and have to wait on support. Again, good luck and hope it resolves soon.

Similar Messages

  • I can't buy gems on clash of clans it keeps coming up with"your purchase could not be complete "

    I can't buy gems on clash of clans it keeps coming up with"your purchase could not be complete "

    Hi Louis,
    Contact iTunes support:
    https://expresslane.apple.com/Issues.action
    Cheers,
    GB

  • TS1702 Why does it tell me to contact iTunes support services when trying to buy "gems on clash of clans app" how can I fix this?

    How can I fix this about contacting iTunes support when trying to buy gems on clash of clans game? How to infix or resolve this issue? Thanks Ryan

    Welcome to the Apple Community.
    Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

  • I want to buy gems on clash of clans but it doesnt let me?

    I want to buy gems on clash of clans but it doesnt let me?

    That is unfortunate.
    Most intelligent people would either contact the app developer or iTunes customer support instead of posting a vague and useless statement to a user to user technical support forum.

  • HT4009 i cant buy gems at clash of clans. why?

    i cant buy gems at clash of clans. why?

    We are fellow users here on these forums, we won't know unless you tell us what happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I tried to buy gems in clash of clans games, but it didn't go through. Do you have solution?

    I use IPhone 5, and play Game"Clash of Clans", but when I tried to buy gems on the online Appstore, it didn't go through. Pop up message came out, and said to call APP product store. Dunno what to do? Please help.

    First I will say good luck! I have been trying to have them fix mine for a couple days now and still can't make the purchase I need to in my own game in King's Empire that is actually really messing up my game. While none of the suggestions I have found to fix it have worked and support still hasn't fixed it either, I did read somewhere to set the date on your device ahead by a few years, click out of the date and time, then go back in and set it to auto again so it corrects the time itself. Then restart the device and see if it works. Again it didn't work for my problem, but I saw many who said it did work for them and they were having them same issues as we are. Otherwise, if that doesn't work, it looks like you and I will both be in the same boat and have to wait on support. Again, good luck and hope it resolves soon.

  • Im trying to buy gems on clash of clans on my iphone it worked befor but now its saying cannot connect to itunes stored what do i do to fix it

    im trying to buy some gems on clash of clans i did it befor but now its telling me that it can not conect to itunes store how do i fix it

    Hello turtlePimp,
    The following article provides useful information and troubleshooting steps that can help restore your iPhone's connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • I want buy gem at clash of clans but go up your purchase could not be complated?

    Many time ask still contra us ?**** lag I need buy gem tell me call us for what then tell me www.apple.com/support/iTunes/we/. For what this **** !everyday same u people have do same thing to me Hos to fix?i want just bug gem at clash of clan tell call contract us ?

    Tang_huiyu wrote:
    ... I need buy gem tell me call us for what then tell me www.apple.com/support/iTunes/we/. ...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Can't buy gems in clash if clans but can in other apps

    I had my iPad stolen three weeks ago and now have the replacement.  All restored ok except in the app "clash of clans" I can't purchase gems.  This intermittently has worked but mostly not.  The obvious like passwords etc is not a problem as I can buy stuff in other apps and the downloads from App Store etc all work.  I had a ticket with supercell (the company who makes coc) but they are not getting anything from apple to trigger the gem purchase.  The message I get is to contact iTunes support but having tried that, I got told to talk to supercell.
    My understanding if in app purchases is that the transaction is completely with apple until the money has changed hands, then the app owner gets notified to send me my "goods".  Therefore, there should be some type of exception report.
    Anyone else had the problem?

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Why can I not connect to itunes store? Im trying to buy gems on clash of clans and it says purchased failed

    Im getting frustrated it makes no sense my card is fine i just used it about 20 mins ago

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT1918 Why I can't buy gems in Clash of Clans?

    Tried to buy gems on clash of clans but apple says "Your Purchase Could Not Bo Complete"
    What should I do... Please help...

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I can't buy gem in Clash of Clans

    My account has $ 10 gift card installed. I want to buy gem in Clash of Clans, but it divert to a credit card page to buy progressing. How do I buy with the money in my account without a credit card?

    Note:
    Some In-App Purchases require a Credit Card.
    Mustafa61 wrote:
    ... How do I buy with the money in my account without a credit card?
    More than likely not possible.
    If you like, Contact iTunes Customer Service
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1424 Unable to buy gems for clash of clans

    Can't buy gems for clash of clans even though inadequate 2 purchases yesterday

    I'm having the same problem with Clash of Clans and The Hobbit. Did you just recently have to replace or redone load anything too?

  • HT4009 Why can't I buy gems in clash of clans?

    Can't buy gems in clash of clans. It says to contact apple support. Please help

    http://www.apple.com/emea/support/itunes/contact.html

  • HT4009 Why can't I buy gems in clash of clans? Says unable to make purchase

    Well I went to buy gems in clash of clans? And it says 'unable to complete purchase: please contact iTunes support. I don't know what to do?

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

Maybe you are looking for

  • Creation of tab page in customer master

    Please giude me how to create a new tab page in a customer master

  • Error in creating table with sequence

    Good day, i tried creating a table in Object Browser - create table, selecting "Populated from a new sequence" when creating my primary key. The following error was encountered after i clicked on the "create" button towards the end. Creating table "t

  • Feedback for mobile

    Add a "Zoom lock" to Settings for your MobilePDF reader for Android. I have a disability that prevents me from swipe scrolling without accidentally changing the zoom factor. Once it changes it is a PITA to get it back where I had it.

  • Why is Compressor freezing when compressing?

    Hi, I would really appreciate help with this problem.  Compressor has recently started freezing / getting stuck when compressing.  This happened a couple of years ago and was resolved by using Compressor Repair 1.1.3.  I've tried the Repair programme

  • Wireless Keyboard FN Key Not Working

    I have checked this box: I also tried the Firmware 1.1 update but I got a messege saying: "No Apple Aluminum Keyboards Found" and I paraphrase "Please connect the device or make sure it is turned on etc." I also tried the Firmware 2.0 update but got