HT4009 trying to buy in app purchase but its telling me that purchase can not be completed and linking me to th support site
app is redirecting me to the support page when trying to buy plan?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I'm trying to create an account for my daughter so she can download free apps herself but it is saying that she can not create an account because of birth date?
Why dont you create an account on your name and share the password with your daughter then she can download free apps whenever she needs!
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im trying to unlock a friends ipad for her because her step daughter doesnt want to give the password to her how do i go about in restoring it without using the password in order for me to do the process
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have a mac version of 10.6.8
'You' do not meet the requirements? They even sell Photoshop to Mac users. How bad would you need to be to 'not' meet the requirements?
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I have $25 on iTunes and trying to buy a subscription to popsci and it keeps telling me that it can not go thru I have updated all my info on iTunes . So what do I need to do ?
Note:
Some In-App Purchases and Subscriptions require a Credit Card.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?
edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.
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Im trying to use my messaging, but its telling me that my password is wrong? What should I do?
Im trying to use my messaging, but its telling me that my password is wrong...what should i do?
Unfortunately, when I turned on my mba and tried my internet connection on wifi with my airport express this morning... it no longer worked, as a password (WEP) is required !!! And there is no password on a airport express (as far as I know). and I didn't set any paswword !!!!
Regarding iPhone and airport I didn't configure any security in order to make it simple for the beginning... so I stil don't understand why a password is required...
I'm very disapointed as I thought that mac devices were plug and play and not dedicated to IT expert.
Thank you for your help. -
Hi, Need help. I am trying to download the latest iTunes for Windows application but on running the program it says that it can not be completed as it can not find the folder location of the file "iTunes.msi" . Any clues would be appreciated
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????
The iPod is from another state? Can you give us anymore details?
Be sure you are using the correct code > iTunes Store: Invalid, inactive, or illegible codes -
credit card number change, your company can not charge , so , what can I do ?because I buy one year plan ,
but the plan stop already ,I can not change the credit card details.
So, I need to buy one more year or can continous the paln with changing the credit number?Hello pen pang,
if your Photoshop is a part of Creative Cloud you can use "Manage your membership and payments|Creative Cloud" at
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>>
Payment & credit card >>> Help changing the credit card on your account >>> from there see what hints are listed.
On the other hand I'm sure that you can use the recommended procedure with a "normal" PS too.
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
If you need these explanations in another language, please use "Change" at the end/bottom of the website from above
Good luck!
Hans-Günter -
I've downloaded Photoshop CC 2014 on my desktop computer. But its telling me that its a 30 day trial. I already pay monthly for Creative Cloud CC. Btw, earlier this evening I upgraded my laptop to CC 2014. Is that the problem? I thought we could have the program on two different computers, as long as they're the same user and not being used at the same time.
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Hi,
I am trying to activate the iMessage in my ipod touch. i enter my Apple ID and password but get a message that i can't be singed in and should check the nework first. I am connected to internet though.
any help please on how i cn fix this?Try:
FaceTime, Game Center, Messages: Troubleshooting sign in issues -
I'm trying to buy a song from ITunes which i have done many times, but it wont except my apple ID and a page comes up saying that its my first time buying from this computer and i have to answer security questions but it wont except my answers there either, which i know are right. While all this is happening i am actually already signed to itunes so why wont it accept my password when trying to buy???? Please Help.
Wish I could help. My wife is having the same problem. Same computer for 2 years and all of a suddent it thinks this is her first purchase.
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I can not open my phone after down loading latest down load it asks me to turn off find my phone but can not open phone to do so?
Answer to this question: https://discussions.apple.com/message/22350503#22350503
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Hi
When i am trying to restore backup to my iphone, its coming up backup is not compatible with iphone. Please help me restore.
Thanks
MandyFrom the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them.
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