HT4009 Want to buy in-app purchase but doesnt let me?

I want to buy the extra content (in-app purchase) from rage hd but it says i cant connect to itunes and look for support here? What do i do? I re-installed the app twice , restarted the device , re-logged in to my account , & still didnt work. Help?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

HT4009 I just buy in-app purchases, but I don't receive any ruby.

I just buy in-app purchases (rubies in Wind Runner Game) 2 times(49.99 $ per time) about 30 min ago, but I don't receive any ruby.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT4009 trying to buy in app purchase but its telling me that purchase can not be completed and linking me to th support site

app is redirecting me to the support page when trying to buy plan?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I tried buying in app purchases but it shows..Your purchases could not be completed.try again later.i have been trying the whole day.please help

I tried buying in app purchases but it says your purchase is not complete try again later..Please help

Hi You need to check your Card payment details Click on your Apple i in itunes. Cheers Brian

So I used to be able to buy in-app purchases but now for some reason it isn't letting me it keeps asking me to come here and I don't understand it

I have always been able to buy in app purchases, but ever Sence I changed my credit card it tells me to connect with support with iTunes, and It just says ok no other oppition so I tap it then nothing happens, I have enough money to make the big charges but it's just not letting me,

Contact iTunes like the message said.
Contact iTunes

When I want to buy in-App purchases this alarm is comming.

Dear all
When I want to buy in-App purchases this alarm is comming.
Also for your information
- In general>resriction > in-App purchase is on.
- I don,t have problem with bill and accunt becase in same time I can buy other apps
- I have this problem for all in-App purchase.
thank you if some one can help me.

No one here can help you, & the message is pretty clear: You need to contact iTunes support, as directed.

HT4009 i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 Ive made an in app purchase but I didn't recieve anything

Hi everyone well I'm playing a game and made an in app purchase but I didn't get anything for it and still waiting for it and yet my money has already gone out of my account. How do I report this to iTunes since I have not recieve the invoice or anything as such?????

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT4009 I bought an in-app purchase but didn't receive what I was trying to buy But it took the money from my iTunes account how do I get this fixed

How do I get my money back on a in-app purchase
I didn't receive anything and it deducted from my iTunes account

Does the app have an IAP download option in that allows you to download them and/or does the developer's website have any info on it about what to do ? If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 Can you buy in-app purchases with itunes giftcard money?

I want to buy an in-app purchase and I have a $10 gift certificate in my account. If I buy an in-app purchase, will it be deducted from the gift card total?

I tried it and it worked. It has used my itunes credit for an in-app purchase.
It hasn’t worked for me before so I was sceptical but apple have fixed their bug and it works now within the game I used to make the purchase.
I hope this helps!

My credit has been charge for buy in-app purchase but don't get it

buy 49.99 in-app purchase ( call of mini : double shot ) but don't get it due to game has a bug ( long loading &can't play)
after type password . i already sent mail to dev but no response . what should i do ?

I have and before the Credit card Co. could issue a refund Apple refunded the In-App purchases. Apple has refunded them every time and then I get an email from someone in India telling me how to restrict In-App purchases. It's apparent that they cannot/do not read the emails sent to them because I WANTED TO MAKE THE IN-APP PURCHASES.... I want them to download to my device also.... Apple is great at charging you for something and then playing stupid when an issue arises.... they acted as though I'm the only person having this issue.... 45 days and counting and still no resolution...
Gets old quick telling them I want the in-app purchases, getting a credit & being told to make the purchase again only to have the same thing happen again...
Isn't there a saying that goes: repeating the same process and expecting a different result is the definition of insanity.....

HT4009 I made an In-App purchase, but the product never downloaded and I was charged for it.

What do I do now? I do not want to pay $19 for help on a $4.99 purchase.

Hey there rjcj5600,
It sounds like you made an in app purchase and have been charged, but have not received the item. I would reach out to our iTunes Store support directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
All the best,
Sterling

I am currently spending my holiday in the United States of America and I want to buy some apps online but to my surprise I am being re-directed to my home country apple store where the apps are not available. My MasterCard debit card was registered.

Why can't I buy applications from apple us store except my home country apple store where these applications are unavailable?

Something that you will want to keep in mind if you use the solution the Texas Mac Man link for you. If you buy gift cards in the US they are only good in the US store. So if you have any balance left over you will not be able to use it back in your home country with your home country store.
You will still be able to use it in your US account but you cannot switch back and forth from one country store to another country store until you use the balance that is left on that gift card. Bottom line, if you set up an account and use a gift card, use it up all the way, or you will not be able to switch back to your own store when you get home. Using up a balance on a gift card is easier said than done.

Trying to buy in app purchase but says it cannot be completed

Bought in game purchase this morning I've tried to do it again but now it says could not complete and refers me to support page

Contact iTunes here and resolve the problem
Contact iTunes

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

HT4009 Want to buy in-app purchase but doesnt let me?

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