HT4009 When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?
When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?
Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action
Similar Messages
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Please help anyone
I believe that it's actually telling you that you need to contact Apple support, and if so you will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Whenever I try to make an in app purchase it says it wasn't able to complete the purchase I'm using a iTunes voucher I've loaded it onto my account what can I do to make it work it says visit iTunes - support but nothing helps me
Wht is the exact wording of the message you get when you:
Apple - Support - iTunes - Contact Us -
When I try to make an in-app purchase, it says it cannot complete the transaction.
So, I downloaded the app Roblox mobile and tried to make an in-app purchase with it, and it worked the first three times, but when I tried a forth time, it said "Please contact Itunes Support to complete this transaction" I then tried purchasing an app, and I was able, same with songs. But not with the in-app purchase. I do not use credit card, but I just got a few Itunes gift cards and I'm using those. I have redownloaded the app and tried over and over, and even waited a day, but it still doesn't work... its an Ipod 4th Gen and I just got it a few days ago, and there's only about ten apps on it. I also got the apple account at the same time. I sent Itunes support a message, but I'm posting this while waiting for their response.
rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do -
I have store credit on iTunes (on my pc) but it doesn't use it when I click 'buy' on an album, it just wants me to select a credit card type. How can I buy the album?
This Apple document discusses the various payment options. Payment & Pricing - Apple Store (U.S.)
The Apple Store gift card method is available in the US only.
OT -
when i click on safari to use the internet it says "safari cannot open the page because it is not connected to the internet", but i am connected to a wifi network so how do i get safari to work?
you may be connected to the wireless network but the question is the internet working properly on the wireless network...
what i mean is that i can make a wireless network without the internet so i can save and share files and have other devices connected to the same network access them... but you have to make sure that your internet it running properly... may have to reconfigure the router is your using PPPOE or if it was working prior to your post then try to restart your modem... that usually resolves most issues. -
When I click to open a PDF it opens in Photoshop Essentials instead of Reader. How can I fix this problem?
I'm using Windows 7 and don't know how to change my file associations. Can you help me?
From: ~graffiti <[email protected]>
To: Keith McMillan <[email protected]>
Sent: Wednesday, February 18, 2015 4:59 PM
Subject: When I click to open a PDF it opens in Adobe Photoshop Essentials in stead of Reader. How can I fix this problem?
When I click to open a PDF it opens in Adobe Photoshop Essentials in stead of Reader. How can I fix this problem?
created by ~graffiti in Adobe Reader - View the full discussionYou need to change your file associations so that Reader opens pdf files. How you do that depends on what OS you are using. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7207938#7207938 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7207938#7207938 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
when i click a song in my itunes library it says it cannot find the original file and something told me it was because bonjour was gone off my computer somehow idk please help if anyone even can this is 65.3 gigs of my life
What computer, OS and iTunes version are you using?
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I tried to download this to my macbook but when I click on it in the app "purchases" section, it says download but won't allow me to download it. Why?
What is it exactly that you're trying to download?
Do you have the URL we can check for you? -
When I try to make an in-app purchase it says "purchase could not be completed" how do I fix that?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.
Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.
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the conection on my ipod has 3 bars and i am able to connect safari and seach on google but when i try youtube it says "cannot connect to youtube" every time, how can i fix this?
try to exit out of the youtube app with the multitasking feature. if this doesnt work then try to do a manual restart by holding down the home and power/sleep button all the way past the "slide to unlock" screen until the ipod will power off and the apple symbol will appear when the ipod tuens back on
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Yes you placed a hold but then when I went to complete an in app purchase it says I can't. I have no restrictions on this **** thing and never had this problem.. Why won't your iTunes communicate with my games so I can purchase stuff. I have an iPad mini just trying to play a **** game.
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you are getting an error message then what is the full text of it ?
The temporary store holding charge is standard, it should disappear within a few days or so. -
When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"
When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
When i try to make an in-app purchase for this one app it says contact support to complete transaction. Why is it saying this?
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.
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