HT4009 When I try and make an in app purchase it says it cannot be done and I need to visit apple support on iTunes but nothing any more specific. Please help!
Please help anyone
I believe that it's actually telling you that you need to contact Apple support, and if so you will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.
Similar Messages
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Whenever I try to make an in app purchase it says it wasn't able to complete the purchase I'm using a iTunes voucher I've loaded it onto my account what can I do to make it work it says visit iTunes - support but nothing helps me
Wht is the exact wording of the message you get when you:
Apple - Support - iTunes - Contact Us -
When I try to make an in-app purchase, it says it cannot complete the transaction.
So, I downloaded the app Roblox mobile and tried to make an in-app purchase with it, and it worked the first three times, but when I tried a forth time, it said "Please contact Itunes Support to complete this transaction" I then tried purchasing an app, and I was able, same with songs. But not with the in-app purchase. I do not use credit card, but I just got a few Itunes gift cards and I'm using those. I have redownloaded the app and tried over and over, and even waited a day, but it still doesn't work... its an Ipod 4th Gen and I just got it a few days ago, and there's only about ten apps on it. I also got the apple account at the same time. I sent Itunes support a message, but I'm posting this while waiting for their response.
rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do -
When I try to make an in-app purchase it says "purchase could not be completed" how do I fix that?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When i try to make an in-app purchase for this one app it says contact support to complete transaction. Why is it saying this?
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?
Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action -
help please
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card. -
i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp
Contaact iTunes like the message says:
Apple - Support - iTunes - Contact Us -
When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"
Common on jailbroken iPhones, not so on non-jailbroken iPhones. Thus, if your phone is not jailbroken, restoring from backup will hopefully fix the issue.
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More Details: http://feedback.photoshop.com/photoshop_family/topics/cannot_download_camera_pac k_inside_photoshop_app
My friend is trying to purchase an IAP on Adobe Photoshop Express, however they get an error saying "Can not buy this item. You must buy the application to which this item is intended to buy the item" when they try to make an In app Purchase". Everything other app is working fine.
Any thoughts/suggestion to make this error go away?I suggest trying the update again after an hour or two. Sometimes, the notice that an update is available comes an hour or two before the developers actually sends the revised app out to be downloaded.
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My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed
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HT4009 I keep getting a message about contacting Apple Support when I try to make an In-App Purchase
I have tried multiple times to get an In-App Purchase. All I keep getting is a message saying it cannot go through and to contact Apple Supportwith a cutoff Web Address. Anyone else ever run across this message?
Yea, its just wanting you to contact Apple so you can speak with iTunes Support so they can verify your identity and make sure nobody is trying to use your account unauthorized. Call 1.800.275.2273 or go through the Express Lane to send an email to iTunes support
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Im trying ti make an in-app purchase but its not allowing me even though my apple account is set up correctly
Have you checked your Restrictions > http://support.apple.com/kb/HT4213
Kyskyhar3 wrote:
... my apple account is set up correctly
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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