HT4009 when I try and purchase in game content it tells me to contact itunes support every time. what do I do?

when I try and purchase in game content it tells me to contact itunes support every time. what do I do?

Contact itunes support

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When I try to purchase chips at wsop it tells me to contact iTunes support why is this?

When I try to purchase chips at wsop it tells me to contact iTunes support why is this?
iTunes transactions

Click here and request assistance.
(71243)

HT3702 When I try to buy gims from clash of clans it says contact iTunes support?

When I try to buy gims from clash of clans it says contact iTunes support?

Click here and request assistance.
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HT3702 when i purchase with visa card it tell me please contact itunes support to complete this transaction

when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me

Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!

HT204088 why dose it keep saying(conot connect to your itunes account please contact itune support)every time i need to purchase any thing ,now i cannt purchase

why dose it keep saying(conot connect to your itunes account please contact itune support)every time i need to purchase any thing ,now i cannt purchase any thing from itunes??!!

We are fellow users here on these forums, we won't know why you are getting that message. If you haven't already done so then you can contact Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1689 why do i get this this message whenever i try to purchase or update i get a message saying contact itunes support

why do i get this this message whenever i try to purchase or update i get a message saying contact itunes support

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

While playing a game on my IPad when I try to purchase additional gems I get a message to contact ITunes to complete the transaction and it won't let me make the purchase unless I purchase a lessor amount. anyone else had this problem?

When I try to purchase more gems when playing The restaurant Story, I have a problem. I get a message to contact ITunes to complete the transaction. This is an internal problem and has nothing to do with my accounts credit card or anything. I had this problem before and it took forever to get it corrected. I could not even get a response from Itunes. I had t contact Apple and they contacted Itunes and it was corrected immediately. It has worked fone for the past couple of months but now it is back to the same thing. Has anyone else experienced this problem and if so what did you do to correct it?
any help will be greatly appreciated !

Hi, I got the same problem. Did you fix your problem? How did you fix it? Thanks.

HT1391 why can't i purchase a movie from itunes. Ido have my apple id and password but when i try buying it keeps saying my password is invalid or contact itunes support?

Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?

contact itunes support

My apple account won't let me download any apps, but when I try to update my billing info it tells me to contact apple support ?

My account won't let me update my billing info. What's the quickest way to fix this ?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(97806)

When I try and purchase a new app or game, it brings up my old Apple id

I changed my Apple ID/email address but when I try and purchase a new app or game and then enter my password it brings up my old Apple id and says I havean invalid password
<Re-Titled By Host>

If this is on an iOS device then log out of your account by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of your account so as to 'refresh' the account on it. If you are using the same account for iCloud then you may need to do similar for that : Settings > iCloud > Sign Out (or Delete Account depending upon the iOS version) and then log back in
If on your computer's iTunes then try logging via the Store > Sign Out menu option and then log bak in.

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

Itunes keeps telling me "my Session is timed out" when I try and purchase a song?

When I try and purchase a song it accessed the store and then I agree to terms and it dumps me saying "my session is timed out"???

I had the same, frustrating problem, then happened onto a process that worked for me. I wrote it up in the following post: https://discussions.apple.com/thread/3541003
Hope that works for you, too.

HT201304 In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

HT1551 A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address

A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details

it is a problem with the latest update. nothing you can do will fix it, besides rolling your apple tv back to the last update.

I purchased keynote for my new iPad do I need to purchase keynote for my iMac? When I try and purchase keynote for my iMac I am told that "you have already purchased keynote, do you want to purchase it again?" Answer NO. I try to open the keynote app

I purchased keynote for my new iPad do I need to purchase keynote for my iMac?
When I try and purchase keynote for my iMac I am told that "you have already
purchased keynote, do you want to purchase it again?" Answer NO. I try to open the
keynote app on my iMac and it asks "do want to buy iWork again?" answer NO. Then the keynote app
closes. What an I to do?

Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.

HT4009 when I try and purchase in game content it tells me to contact itunes support every time. what do I do?

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