HT4009 When trying to make an In-App purchase it says Purchase cannot be completed. Why?
When trying to make an In-App purchase it says Purchase cannot be completed. Why? It has always worked.
rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do
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Contacted itunes customer service on the phone (waste). They told me to use the fast lane on line. Any ideas how to fix whatever my problem is.
Not sure if I replyed in the right place so Im replying right to you
When I called they said I have to email tech support and will get help with in 48 hours then sent me a link to what they call Express lane which i guess is tech support. The problem Im having is the in app purchase Im trying to make is a 20% OFF deal and a limitted item for today only -
as title
Hi biubiubiubiu,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
- Judy -
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"Insufficient Remaining Store Credit" When Trying to Make an In-App Purchase
I'm having trouble purchasing in-app items on my iPhone 5S. I get a popup saying I have insufficient store credit but I literally just redeemed a $50 gift card and I'm trying to purchase an item for $49.99 (my store credit is $50.46). I do not have a credit card linked to my account and I never have so it isn't a credit card problem. Any suggestions and/or solutions? Thanks.
Hello ImTheFilipino
You may need to add more credit because of sales tax as you would need to account for that.
TERMS AND CONDITIONS
http://www.apple.com/legal/internet-services/itunes/us/terms.html#SALE
Regards,
-Norm G. -
Told to contact support when trying to make an in app purchase?
When i try to make a purchase it tells me to contact support? Why?
When try to purchase, error massage that contact itune support.
Can u give me resolve what's the issue?
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The computer is
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Click here and request assistance.
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Have you checked your Restrictions > http://support.apple.com/kb/HT4213
Kyskyhar3 wrote:
... my apple account is set up correctly
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I just redeemed 100.00 on itunes and am trying to make an in-app purchase on a game and it let me make one purchase, when i went to make a second purchase a message popped up telling me to contact itunes support, not sure why??
You contact iTunes support.
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