HT4009 Why can't I buy an in-app purchase?

iTunes won't let me buy anything with the remaining credit on my account. I have $1.02 and want to buy an in-app purchase, but everytime I try it says I don't have enough money on there. It only costs $.99 and I want to know why it won't let me.

If you are in the US then you quite possibly have to add your state's sales tax onto the listed price.

Similar Messages

  • HT4009 Why can't I make an in app purchase

    Why can't I make an in app purchase

    Note:
              Some In-App Purchases require a Credit Card.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why can't I buy an In-APP purchase? It says that I can not connect to the iTunes Store and that I will have to contact iTunes Store Support.

    Hey everyone
    With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
    This is what I have already tried to make it work:
    Reset my iphone via iTunes (set it up as new iPhone)
    Changed itunes store payment option from Click&Buy to credit card
    restarted iPhone several times
    scratched my head
    checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
    chewed my lip
    finally sent a message to the itunes store support.. waiting for their answer
    no changes so far. I still get the same error message.
    Any ideas?
    hugs
    malzi

    You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT5552 Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

    Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

    As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
    Regards.

  • Why can't I make an in-app purchase?

    I try to make an in-app purchase and I get a message saying could not complete purchase and that I should go to the support site.  I have a grist card and I still can't make an in-app purchase.  Why can't I make an in app purchase?

    I think it is telling you to contact itunes support, which is exactly what you should do

  • HT4009 why can't i buy coins for games

    why can't i buy coins for games ?

    What happens when you try - as these are user-to-user forums we don't know what you see. If you are getting a message to contact iTunes support then you can do so via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If you getting a different message or something else happens ... ?

  • HT4009 I can't seem to download in-app purchases when I did it before

    I can't seem to download in-app purchases when I did it before

    Check in Restrictions... Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213
    Gregroy 1232 wrote:
    I can't seem to download in-app purchases when I did it before
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 Why can I not buy In app-purchases?

    I would like to know why I can't. Each time I go to do this action, it gives me a notification saying that in-app purchases have been disabled. This is irritating to me because I sometimes want to buy things in the app like add-ons. I switched my iPod to a different account. Is this why I cannot do this action? 

    It sound like you have restirctions turned on for in app purchases.
    Turn restirctions off.

  • Why can't I buy the pages app for my iPad?

    I tried to buy the pages app for my ipad but it said it wasn't supported?

    Pages requires iOS 5 now as indicated on the app description page under the Pages icon. You will have to download and install iTunes 10.5 first on your computer in order to download and install iOS 5 for the iPad. Your profile indicates that you are running iOS 5. If that is the case, try restarting the iPad or resetting it and try again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT4009 When I try and buy a in-App purchase it comes up with a box saying that the purchase was not able to be completed go to this website for more info.

    In-app purchases not working please help

    If you are getting a message to contact iTunes support then you can do so via this page and ask them for help (on thses forume we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have a $20 credit on my iTunes account from Gift Cards and I have no credit card. Why can't I make an in-app purchase?

    I've never had a credit card on my iTunes account because I mostly purchase free apps and because I don't own a credit card. If I want to buy an app I use a family members Apple ID. I had two $10 iTunes gift cards and I put them as credits to my iTunes account. Now I'm trying to make an in-app purchase of something worth 19.99 and it says that my iTunes account has insufficient funds. The billing information appears and I choose "none" as I always have for it to charge it to my credit balance but again it says that I have insufficient funds. I checked in my iTunes account and it still says that I have a $20 credit balance.

    You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

  • TS1702 Why can i no longer make in-app purchases from Megapolis?

    After five days of using the Megapolis app, I am no longer able to make in-app purchases.  The message I get says "contact the ITunes Store Support to complete the transaction". How can I resolve this?

    You answered your own question:
    "How can I resolve this?"
    Answer:
    " The message I get says "contact the ITunes Store Support to complete the transaction""
    Do what it told you to do.

  • HT4009 how can i get reimburse for IN-APP purchases

    I got an e-mail about in-app purchases how can i get reimbursed

    Did the email not have a link in it, something like :
    Use this link to submit your refund request to Apple.
    with the link going to https://getsupport.apple.com/ServiceOptionAction.do ?

  • HT4009 Why can't I buy gems in clash of clans?

    Can't buy gems in clash of clans. It says to contact apple support. Please help

    http://www.apple.com/emea/support/itunes/contact.html

  • HT4009 Why can't I buy gems in clash of clans? Says unable to make purchase

    Well I went to buy gems in clash of clans? And it says 'unable to complete purchase: please contact iTunes support. I don't know what to do?

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

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