HT4009 Why can't I make an in app purchase
Why can't I make an in app purchase
Note:
Some In-App Purchases require a Credit Card.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
-
Why can't I make an in-app purchase?
I try to make an in-app purchase and I get a message saying could not complete purchase and that I should go to the support site. I have a grist card and I still can't make an in-app purchase. Why can't I make an in app purchase?
I think it is telling you to contact itunes support, which is exactly what you should do
-
Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.
As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
Regards. -
I've never had a credit card on my iTunes account because I mostly purchase free apps and because I don't own a credit card. If I want to buy an app I use a family members Apple ID. I had two $10 iTunes gift cards and I put them as credits to my iTunes account. Now I'm trying to make an in-app purchase of something worth 19.99 and it says that my iTunes account has insufficient funds. The billing information appears and I choose "none" as I always have for it to charge it to my credit balance but again it says that I have insufficient funds. I checked in my iTunes account and it still says that I have a $20 credit balance.
You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.
-
HT4009 Why can't I buy an in-app purchase?
iTunes won't let me buy anything with the remaining credit on my account. I have $1.02 and want to buy an in-app purchase, but everytime I try it says I don't have enough money on there. It only costs $.99 and I want to know why it won't let me.
If you are in the US then you quite possibly have to add your state's sales tax onto the listed price.
-
HT4009 Why couldn't i make an in-app purchase? (In Clash of clan game)
i have trouble in purchasing " Pile of Gems" cost $4.99.
However, the purchase was not complete as below.
my Apple ID balance currently is $5.02. what can i do?- Likely that your country charges tax and you do not have enough money for the purchase plus tax.
- Next would be to contact iTunes by:
Apple - Support - iTunes - Contact Us -
I've tried restarting both devices, I've reinstalled the apps, I've reset both devices, I've logged out and back in, and I've tried on both wifi and cellular. Any help would be appreciated.
Also, I have purchased other apps and music on iTunes since the problem started.
-
I would like to make an in app purchase using the $20.00 credit that I have on itunes. I am using my i phone5. It does not give me the option of using the credit that I already have, only of using a credit card. How can I use the credt that I already have instead of a credit card?
Is Settings > General > Restrictions > In-App Purchases: ON (green)?
Some In-App Purchases works only with credit card. -
Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?
Try a soft-reset and see if it works after your phone has restarted (it seems ot have fixed the error for a number of people on here) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
-
I just redeemed 100.00 on itunes and am trying to make an in-app purchase on a game and it let me make one purchase, when i went to make a second purchase a message popped up telling me to contact itunes support, not sure why??
You contact iTunes support.
-
I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?
By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Whenever I try to make an in app purchase it says it wasn't able to complete the purchase I'm using a iTunes voucher I've loaded it onto my account what can I do to make it work it says visit iTunes - support but nothing helps me
Wht is the exact wording of the message you get when you:
Apple - Support - iTunes - Contact Us -
HT4009 I'm trying to make a in app purchase and it refers me to apple support. What do I do?
I'm trying to make a in app purchase and it refers me to apple support. What do I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I'm trying to make and in-app purchase on my ipad on which there is £14 credit (gift crd redeemed) however it's asking that because I have signed in from another device I need to verify my payment info, which I do but it declines? And I have funds?
I've even tried another card and get the same. Confused. Any advice?You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.
-
i'm trying to make an In-App purchase but it keeps giving me an error i have $15 on my iTunes account
Can you please reply, I have been waiting over a day for a reply to solve a problem that should be already resolved.
Maybe you are looking for
-
Writing ASCII 0x81 to file with PrintStream
Hello I am trying to export textfiles to an other system (IBM AS400). But for that i need to convert some special characters. It works fine with most of the characters (i simply replace the characters in the String that i write to the File (String.re
-
Digital AV Adapter not working after updating to ios6? iPad 3.
Hello, I own an iPad 3rd gen, and since I updated it to ios6 my Digital AV Adapter has stopped working (no image and no sound on TV). It worked just fine before I upgraded to ios6. Is this a known ios6 problem? I also found this message at apple boar
-
Unsupported action attribute value 'EXCECUTE' found in XML document
Hi I am working on IDOC->XI->DB2 scenairo I am getitng error following error whe i try to insert and execute the stored procedure. Message processing failed. Cause: com.sap.aii.af.ra.ms.api.RecoverableException: Error processing request in sax parser
-
Will CF 8 work w/ Apache 1.3.36 or 1.3.37 (Unix/Linux)?
We purchased CF 8 standard and thought we met the sever requirements for ColdFusion 8 via RedHat AS & ES 3 or 4. Only when we went to install it did we notice that the Web Server support for ColdFusion 8 on Unix/Linux is listed as Apache 2.0.43 or Ap
-
In Cs5, ACR I could select crop, right click and on custom, put in a size in millimetres or inches , the latest CC version seems to lack this. Any advice??